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Search: Posts Made By: EddieJones
Forum: Artist Series Today, 09:31 AM
Replies: 1
Views: 56
Posted By EddieJones
Re: Artist Mix looses connection

Rectangles means it IS connected to EuControl. If you are using PT make sure you have EUCON enabled in peripherals.
Forum: Avid S1, S3, Dock and Control 02-27-2021, 11:24 AM
Replies: 2
Views: 131
Posted By EddieJones
Re: PC reboot required if my tablet sleeps or tabs away from Avid Control

Does restarting the Avid Control App on the Tablet bring it back ?
Forum: Avid S1, S3, Dock and Control 02-26-2021, 09:53 AM
Replies: 3
Views: 182
Posted By EddieJones
Re: Ex MC Control/Artist Control users and now AVID Dock User. Questions

Avid Control runs on Android, iOS and Amazon Fire. The meters only Avid Control Desktop App runs on Windows and OSX.
Forum: Avid S1, S3, Dock and Control 02-26-2021, 09:52 AM
Replies: 2
Views: 117
Posted By EddieJones
Re: VCA Spill Won't "Un-Spill"

You are not going crazy. This did use to work that way but we had to take out the unspill part as it caused several bugs. To unspill now, tap the flashing circle bottom left or double tap a Sel...
Forum: Avid S1, S3, Dock and Control 02-26-2021, 09:36 AM
Replies: 10
Views: 1,264
Posted By EddieJones
Re: Broken S3 - cost to repair

Speak to your dealer. Here are the Avid part numbers:

0541-60286-15 Avid S1 Control Surface, Extended Hardware Support, RENEWAL
0541-60112-15 Pro Tools Dock, Extended Hardware Support RENEWAL...
Forum: Avid S1, S3, Dock and Control 02-25-2021, 08:09 PM
Replies: 10
Views: 1,264
Posted By EddieJones
Re: Broken S3 - cost to repair

Therse are not really Artist Series anymore ;-) Without a support contract you have shipping both ways plus a standard charge for anything that needs fixing. I don't know what that is except it's not...
Forum: Avid S1, S3, Dock and Control 02-25-2021, 05:22 PM
Replies: 10
Views: 1,264
Posted By EddieJones
Re: Broken S3 - cost to repair

Its a little-known fact that Avid offers a reasonable(compared to one off repairs) support contracts for most of its products. The Dock is $99, S1 $129 and the S3 $249. This gets you advanced...
Forum: Avid S1, S3, Dock and Control 02-24-2021, 10:08 AM
Replies: 3
Views: 176
Posted By EddieJones
Re: EUCON screen on startup

Do you have 3 monitors? Apple keep changing stuff that causes this.
Forum: Avid S6 02-24-2021, 10:05 AM
Replies: 2
Views: 320
Posted By EddieJones
Re: EuCon a routable (Layer 3) protocol?

Yes Latency will be the main issue plus ports being blocked. As its real time data, if EUCON starts missing messages it can go downhill fast.
Forum: Artist Series 02-23-2021, 08:46 AM
Replies: 9
Views: 2,533
Posted By EddieJones
Re: 2018.7 Automation choppy with Eucon controller

This should be much improved if on the latest versions of PT and EUCON
Forum: Avid S1, S3, Dock and Control 02-19-2021, 09:46 AM
Replies: 3
Views: 214
Posted By EddieJones
Re: S1 solo and mute

Its hardware, RGB LED's and the chips to power them cost 5x a single color LED. When multiplied by 16 it soon adds up.
Forum: Avid S1, S3, Dock and Control 02-19-2021, 08:18 AM
Replies: 3
Views: 214
Posted By EddieJones
Re: S1 solo and mute

Sorry, this is not possible.
Forum: Avid S1, S3, Dock and Control 02-18-2021, 05:44 PM
Replies: 12
Views: 487
Posted By EddieJones
Re: Control App and Cubase issues

These two do seem to be our bugs, so we will look into them and fix if possible.
Forum: Avid S1, S3, Dock and Control 02-18-2021, 01:00 PM
Replies: 12
Views: 487
Posted By EddieJones
Re: Control App and Cubase issues

You are right, config seems broken...checking it out and the meter ticks thing.
Forum: Avid S1, S3, Dock and Control 02-18-2021, 09:20 AM
Replies: 2
Views: 200
Posted By EddieJones
Re: Rearrange soft keys pages order

Sorry no....unless you edit the xml file directly (which is complicated and error prone) We do want to make a new graphical Softkey editor in the future that would include things like this.
Forum: Avid S1, S3, Dock and Control 02-18-2021, 09:19 AM
Replies: 2
Views: 193
Posted By EddieJones
Re: Eucon issues after Cubase 11.0.10 Update

It should be OK.....you could run the EUCON installer and chose to remove all apps and remove all prefs, reboot and install EuControl Again to rule Avid out.
Forum: Avid S1, S3, Dock and Control 02-18-2021, 09:18 AM
Replies: 12
Views: 487
Posted By EddieJones
Re: Control App and Cubase issues

1. This is a Feature Steinberg have to implement
2. This should work, using the config button
3. This is Steinberg but I'm sure they updated their meters recently? CB11?
4. I'm not sure what you...
Forum: Avid S1, S3, Dock and Control 02-17-2021, 10:47 AM
Replies: 4
Views: 2,012
Posted By EddieJones
Re: Broken Button On S3

Sorry your button broke. If its still under the 1 year support get it changed out.....or if not, take out a new support contract ($99) wait a month and get it fixed.
Forum: Avid S1, S3, Dock and Control 02-17-2021, 10:45 AM
Replies: 11
Views: 639
Posted By EddieJones
Re: plug ins and fader windows randomly collapse PT 2020.12 & S!'s

You still have the pref thats causing this selected. Turn off open Plugin Windows when editing.
Forum: Avid S1, S3, Dock and Control 02-16-2021, 10:42 AM
Replies: 17
Views: 1,085
Posted By EddieJones
Re: Lock Avid Control on Channels Pan page. No Dock

Perturbant ??

= annoying - I think its an English thing (being English myself)

Unfortunately, I don't see an easy way to fix this without doing the whole S6 style feature. I don't see how the...
Forum: Avid S1, S3, Dock and Control 02-13-2021, 11:44 AM
Replies: 11
Views: 639
Posted By EddieJones
Re: plug ins and fader windows randomly collapse PT 2020.12 & S!'s

See my response above, specifically the Open Windows and the Close Window settings
Forum: Avid S1, S3, Dock and Control 02-11-2021, 10:16 AM
Replies: 11
Views: 639
Posted By EddieJones
Re: plug ins and fader windows randomly collapse PT 2020.12 & S!'s

We have added a lot more control and flexibility to accommodate different workflows over the past couple of years. Unfortunately, it makes initial setup more complicated. Take a look at the General...
Forum: Avid S1, S3, Dock and Control 02-11-2021, 09:18 AM
Replies: 38
Views: 9,106
Posted By EddieJones
Re: Best Tablets for the Avid S1 & Dock

Yes, just swipe down from the top and you will see the pref.
Forum: Avid S1, S3, Dock and Control 02-08-2021, 05:11 PM
Replies: 8
Views: 763
Posted By EddieJones
Re: Avid Control & Eucontrol wishlist

I think what you are asking for is a pref that says "Dont Bank to Selected track if Selection comes from Edit Window" and the Attention Most Recently Clicked DAW area Edit Window pref is off. I think...
Forum: Avid S1, S3, Dock and Control 02-08-2021, 11:38 AM
Replies: 5
Views: 843
Posted By EddieJones
Re: Tracks not banking on Avid Control app

Update to the latest version and this is now an option.
Showing results 1 to 25 of 500

 
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