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Search: Posts Made By: EddieJones
Forum: Artist Series Today, 09:17 AM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

So its not that. This is strange. Not sure what to suggest next, another USB to Ethernet adapter...a different computer...
Forum: Artist Series 12-02-2020, 05:36 PM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

This wouldnt be a 10G Ethernet port would it ?
Forum: Artist Series 12-02-2020, 02:21 PM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

Can you check the Mac Prefs for Accessibility and make sure MCClient and EuControl are enabled in there.
Forum: Artist Series 12-02-2020, 12:53 PM
Replies: 5
Views: 299
Posted By EddieJones
Re: EUCON 2020.11 Released

Ha...sorry I meant the main forum. Anyway this release and future releases do support Artist series and is tested on them.
Forum: Artist Series 12-02-2020, 11:11 AM
Replies: 5
Views: 299
Posted By EddieJones
Re: EUCON 2020.11 Released

Check the Artist Forum....many have
Forum: Artist Series 12-01-2020, 07:29 PM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

Those 2 IP addresses are OK and should work. Have you tried to uninstall (using the installer) and also checked the remove all prefs option.
Forum: Artist Series 11-30-2020, 05:48 PM
Replies: 8
Views: 843
Posted By EddieJones
Re: Artist Control no longer connects

The Artist Control is end of support. Try these guys: https://advancedmusical.com/
Forum: Artist Series 11-29-2020, 09:09 PM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

You always have to power cycle when changing network settings (for most equipment not just EUCON) Have you tried a different cable? Try disabling any other network adapters including WiFi.
Forum: Artist Series 11-29-2020, 10:25 AM
Replies: 1
Views: 134
Posted By EddieJones
Forum: Artist Series 11-29-2020, 10:20 AM
Replies: 12
Views: 327
Posted By EddieJones
Re: Artist Mix not connecting

Those IP addresses are not static they are self-assigned. Did you change them in the Mix or is the Mix set to DHCP? Make sure the Mix and the Ethernet adapter are both set to DHCP. Its not a firmware...
Forum: Avid S1, S3, Dock and Control 11-26-2020, 07:25 PM
Replies: 7
Views: 405
Posted By EddieJones
Re: iPad Control just changed to Version Mismatch

You need to download EUCON(EuControl) 20.11 and then update the Android tablets to 20.11
Forum: Avid S1, S3, Dock and Control 11-26-2020, 10:48 AM
Replies: 7
Views: 405
Posted By EddieJones
Re: iPad Control just changed to Version Mismatch

Can you please look at the about screen on both and check the exact version numbers for both and report back?
Forum: Avid S1, S3, Dock and Control 11-25-2020, 10:03 AM
Replies: 2
Views: 269
Posted By EddieJones
Re: Latency difference noticeable wired vs wireless?

The other thing that effects the performance, particularly of the meters is the cpu power of the tablet.
Forum: Avid S1, S3, Dock and Control 11-25-2020, 09:59 AM
Replies: 33
Views: 2,484
Posted By EddieJones
Re: EuCon 2020.11

I can take a look at this when I get back in next week.
Forum: Avid S1, S3, Dock and Control 11-25-2020, 09:56 AM
Replies: 7
Views: 405
Posted By EddieJones
Re: iPad Control just changed to Version Mismatch

The current version is 2020.11. You need to make sure both EuControl and the Apps are updated. You can find EuControl either in your Avid account or the Avid download center.
Forum: Avid S1, S3, Dock and Control 11-25-2020, 09:54 AM
Replies: 4
Views: 345
Posted By EddieJones
Re: Do Insert Controls Spread Across Multiple S1's?

Yes, any function can spread across multiple S1/Mix units knobs. Its called Channel Mode.
Forum: Avid S1, S3, Dock and Control 11-25-2020, 09:52 AM
Replies: 4
Views: 514
Posted By EddieJones
Re: Eucontrol and Avid OMNI pipe dream...

We did look into this a long time ago as yes it would be great (I have one too) but there wasn't an easy way to do it unfortunately.
Forum: Avid S6 11-25-2020, 09:50 AM
Replies: 0
Views: 159
Posted By EddieJones
2020.11 Master Module Software update issue (and fix)

Please see this KB article about this issue and how to avoid it.

2020.11 Master Module Software upgrade...
Forum: Avid S6 11-25-2020, 09:49 AM
Replies: 1
Views: 371
Posted By EddieJones
Re: S6 network issues?

The best thing to do with these kind of issues is to pare down the network so that the Mac only has one ethernet port enabled and no Wi-Fi. This Ethernet connection then goes straight into the S6...
Forum: Avid S1, S3, Dock and Control 11-23-2020, 04:39 PM
Replies: 33
Views: 2,484
Posted By EddieJones
Re: EuCon 2020.11

Be aware though that the Fire Control App version has some small differences to the Android version so not recommended.
Forum: Avid S1, S3, Dock and Control 11-20-2020, 01:17 PM
Replies: 3
Views: 301
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 11-20-2020, 01:16 PM
Replies: 33
Views: 2,484
Posted By EddieJones
Re: EuCon 2020.11

Yep, updated only to see the updated app isn't available in the Amazon App Store yet. 6 hours and counting, fun!!

B
Forum: Avid S1, S3, Dock and Control 11-20-2020, 11:38 AM
Replies: 3
Views: 434
Posted By EddieJones
Re: EUCON 2020.11 Released

Yes....this is all on the list for the next release.
Forum: Avid S6 11-20-2020, 09:24 AM
Replies: 14
Views: 575
Posted By EddieJones
Re: EUCON 2020.11 Released

This App is a different code base to S6 so it wont be coming to it. We do have plans to make a standalone App of the Master meters on S6 we but don't have a date as there's a lot more stuff we want...
Forum: Avid S6 11-20-2020, 09:05 AM
Replies: 14
Views: 575
Posted By EddieJones
Re: EUCON 2020.11 Released

We have found a bug in the Master Module installer that requires an uninstall to work correctly. We'll fix for the next release, sorry for the hassle.
Showing results 1 to 25 of 500

 
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