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Forum: Licensing & Accounts

10-13-2020, 10:31 AM

Replies: 0

Can't register products because billing address won't update!

Views: 488

Posted By Manep

Can't register products because billing address won't update!

Hi, I want to redeem my codes for ASC calls to get to avid, but every time I try it tells me to update my billing address in order to continue. When I try to do that it gives me the error:

Please...

Forum: Licensing & Accounts

10-13-2020, 10:28 AM

Replies: 36

Unintentional Crossgrade from Perpetual License

Views: 7,669

Posted By Manep

Unintentional Crossgrade from Perpetual License

Hi, back a couple months I intended to upgrade my pro tools (I had perpetual license for Pro Tools 12 and below) and I made a crossgrade. Avid's shop isn't clear to what a crossgrade was, and now I...

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