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Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control Today, 02:21 PM
Replies: 12
Views: 633
Posted By EddieJones
Re: Avid S1 Jiggly Faders

This is firmware, please make sure that its updated using EuControl.
Forum: Avid S1, S3, Dock and Control Today, 02:19 PM
Replies: 4
Views: 230
Posted By EddieJones
Re: PC reboot required if my tablet sleeps or tabs away from Avid Control

I'm on Windows myself. I do see this if my computer sleeps and its a known issue. Could that be it?
Forum: Avid S1, S3, Dock and Control Yesterday, 10:41 AM
Replies: 7
Views: 293
Posted By EddieJones
Re: Control Desktop S3 display?

Yes you...I just wanted to make sure people were aware of this limitation. As you say if both monitors are on the same Workstation you can stretch it over them.
Forum: Avid S1, S3, Dock and Control Yesterday, 09:40 AM
Replies: 2
Views: 110
Posted By EddieJones
Re: Eucon/Cubase Pro 11 freeze upon moving/duplicating tracks.

If its the issue i think it is then we have already reported it to Steinburg. Make sure you update to the latest each time and hopefully it will be fixed soon.
Forum: Avid S1, S3, Dock and Control Yesterday, 08:50 AM
Replies: 7
Views: 293
Posted By EddieJones
Re: Control Desktop S3 display?

I'm sorry I think I misled you a bit. You can only run one Avid Control Desktop App at the moment. It was very complex getting it to work with the tablet meters so we limited it to a single instance.
Forum: Artist Series 04-19-2021, 01:11 PM
Replies: 2
Views: 192
Posted By EddieJones
Re: Artist Mix fine fader resolution

The Fader is physical so technically not possible, otherwise the fader would not be in the correct position. Fine mode is the Control key on the S1 but its for knobs not faders. Fader fine mode on...
Forum: Avid S1, S3, Dock and Control 04-19-2021, 01:04 PM
Replies: 1
Views: 85
Posted By EddieJones
Re: Looking for Track Name Display Lock

Preferences tab in EuControl
Forum: Avid S1, S3, Dock and Control 04-18-2021, 07:48 PM
Replies: 7
Views: 293
Posted By EddieJones
Re: Control Desktop S3 display?

That should work great...plus with the next release there's a meter designer so you can rearrange, add and remove and scale the Desktop Meter App.
Forum: Avid S1, S3, Dock and Control 04-16-2021, 10:06 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

I have to say a massive thank to you for this detailed info. This issue has been troubling us (and users for a couple of years now) and I finally managed to work out what's causing it.
You click in...
Forum: Avid S1, S3, Dock and Control 04-16-2021, 09:19 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

Not in the image you sent me?

Well if you are on 2021.3 then thats not it. I'll keep testing. Not getting it to happen here. Maybe send me that test session from the video?
Forum: Avid S1, S3, Dock and Control 04-16-2021, 08:49 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

What version of PT are you on....the setting Attention Most Recently Selected Track (Legacy) is on......which means its pre all the new Clicked DAW Area stuff and not officially supported. I suspect...
Forum: Avid S1, S3, Dock and Control 04-16-2021, 07:35 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

I think what's happening is the surface is opening the plugin (when you attention a track)...whilst you have shift held. We should probably ignore shifts if opening plugins from the surface...except...
Forum: Avid S1, S3, Dock and Control 04-16-2021, 07:11 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

Holding Shift and clicking a plugin Window would cause this....so Ii suspect that your pressing shift for other commands is overlapping opening plugins?
Forum: Avid S1, S3, Dock and Control 04-15-2021, 10:03 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

Can you post your EuControl general and Pref settings windows? And you just have an S3 and Control App ?

And tell me what button/mouse presses cause this io happen so I can try here.
Forum: Avid S1, S3, Dock and Control 04-15-2021, 09:21 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

Can I check...is this 2 plugin windows or a plugin window and a pan or send window ?
Forum: Avid S1, S3, Dock and Control 04-14-2021, 08:50 AM
Replies: 20
Views: 397
Posted By EddieJones
Re: Double EUCON activated window after selecting track

Try this one: Open Windows on Workstation When Knobs Assigned
Forum: Avid S1, S3, Dock and Control 04-14-2021, 08:47 AM
Replies: 10
Views: 275
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 04-13-2021, 06:31 PM
Replies: 15
Views: 440
Posted By EddieJones
Re: Lost the S1 modifier soft keys.

here: https://avid.secure.force.com/pkb/articles/en_US/how_to/en434391?popup=true
Forum: Avid S1, S3, Dock and Control 04-13-2021, 06:28 PM
Replies: 10
Views: 275
Posted By EddieJones
Re: Cannot register new S1 and Avid support number for this is a private residence.

Wow, that page is 10 years old ! Not sure how its still up, will ask someone to remove.
Forum: Avid S1, S3, Dock and Control 04-13-2021, 02:32 PM
Replies: 15
Views: 440
Posted By EddieJones
Re: Lost the S1 modifier soft keys.

They didn't get wiped and are still there on your computer, you just need to open them. In the next release we have put a new dialog that gives you the option to import them instead of having to...
Forum: Avid S1, S3, Dock and Control 04-13-2021, 09:38 AM
Replies: 10
Views: 275
Posted By EddieJones
Re: Cannot register new S1 and Avid support number for this is a private residence.

Hi, Can you post where you see this number and what it is ?

Go here to create a case https://www.avid.com/learn-and-support/contact-audio-and-music-support
Forum: Avid S1, S3, Dock and Control 04-08-2021, 01:39 PM
Replies: 58
Views: 10,280
Posted By EddieJones
Re: S1 knob always writing

Sadly, we had to fall back to our standard warranty policy after a year of advanced returns due to many users not returning the faulty S1's. Sorry for the hassle.
Forum: Avid S1, S3, Dock and Control 04-08-2021, 01:32 PM
Replies: 58
Views: 10,280
Posted By EddieJones
Re: S1 knob always writing

The part where Avid pays the postage both ways in under a paid support contract or for the initial return period for this issue.
Is the S1 still under a year old?
Forum: Artist Series 04-06-2021, 12:50 PM
Replies: 4
Views: 1,060
Posted By EddieJones
Re: Footswitch not reporting in EuControl settings, reports in HW test

I managed to find some engineering time to look into this. We made a number of changes that should better reflect what the footswitch is doing. These will be in the next release in a couple of...
Forum: Avid S1, S3, Dock and Control 04-06-2021, 09:16 AM
Replies: 24
Views: 1,839
Posted By EddieJones
Re: Which IP ports for AVID Control?

Avid Control should be able to connect to a single wifi network, as long as the WS are on that network. The the Control Surfaces can then connect using a basic switch(self assigned) to the individual...
Showing results 1 to 25 of 500

 
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