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Search: Posts Made By: unkJE
Forum: Licensing & Accounts 01-26-2021, 02:53 AM
Replies: 10
Views: 1,406
Posted By unkJE
Re: The reinstatement that never was

Start a new Case.

Login to your Avid Master Account

Under “My Support Center” click on “Access the Support Center (Portal)”
This takes you to: https://na49.salesforce.com/500/o

Under...
Forum: Licensing & Accounts 01-26-2021, 02:43 AM
Replies: 10
Views: 1,406
Posted By unkJE
Re: The reinstatement that (almost) never was

I asked Sweetwater to change “Note: Your reinstatement code must be used within 30 days of purchase to avoid issues” mentioned here:...
Forum: Licensing & Accounts 12-30-2020, 08:24 PM
Replies: 10
Views: 1,406
Posted By unkJE
Re: The reinstatement that never was

https://avid.secure.force.com/pkb/articles/en_US/FAQ/Does-my-plan-start-from-the-purchase-date-or-activation-date

"Note that there is a 30 day grace period following the expiration date of an...
Forum: Licensing & Accounts 12-30-2020, 07:37 PM
Replies: 10
Views: 1,406
Posted By unkJE
Re: The reinstatement that never was

Did you buy your Reinstatement from Avid (it appears so) - or did you buy it from a Reseller?

(I can give you more info, after you've answered this question)
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