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Search: Posts Made By: [email protected]
Forum: Avid S4/S6 02-10-2024, 11:10 AM
Replies: 15
Views: 955
Posted By [email protected]
Re: S6 Faders continually falling offline

A customer of mine just reported a similar issue. Has your problem been resolved?
Forum: Licensing & Accounts 02-28-2020, 07:13 AM
Replies: 59
Views: 10,291
Posted By [email protected]
Re: License Verification Error - need help

Looks like this may have just been fixed - was in the middle of a trouble shooting session with customer when I was suddenly able to deactivate a cloud license.
Forum: Licensing & Accounts 02-28-2020, 07:13 AM
Replies: 59
Views: 10,291
Posted By [email protected]
Re: Suddenly cannot get ilok protools to open

Looks like this may have just been fixed - was in the middle of a trouble shooting session with customer when I was suddenly able to deactivate a cloud license.
Forum: Licensing & Accounts 02-28-2020, 07:12 AM
Replies: 59
Views: 10,291
Posted By [email protected]
Re: Ilok Cloud not Works!!!

Looks like this may have just been fixed - was in the middle of a trouble shooting session with customer when I was suddenly able to deactivate a cloud license.
Forum: Avid S1, S3, Dock and Control App 01-14-2020, 11:42 AM
Replies: 148
Views: 30,492
Posted By [email protected]
Re: fader automation stops during pass

I have a customer reporting this same behaviour today.
Forum: Pro Tools 2018 01-25-2019, 04:16 PM
Replies: 23
Views: 8,001
Posted By [email protected]
Re: Question for Win 10 Pro Tools 2018 users...

According to Avid Windows Update 1809 is not supported.

See here - marked in RED
http://avid.force.com/pkb/articles/compatibility/Pro-Tools-System-Requirements

I’m however troubleshooting a...
Forum: Buy & Sell 08-13-2018, 04:27 AM
Replies: 3
Views: 2,729
Posted By [email protected]
Re: Sonnet ECHO Express III D

Hi guys

According to Sonnet the ECHO Express III TB3 model is not yet qualified for HDX or Native.

Can either of you confirm it works just like the older TB2 version?
Forum: Pro Tools 12 05-31-2018, 06:18 AM
Replies: 5
Views: 9,882
Posted By [email protected]
Re: Could not complete the Import Audio command

Pro Tools 12.5.2 is not qualified past OS X 10.11.6:

http://avid.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-Operating-System-Compatibility-Chart

Besides that, a local Apple tech (and...
Forum: Pro Tools 12 05-31-2018, 04:50 AM
Replies: 5
Views: 9,882
Posted By [email protected]
Re: Could not complete the Import Audio command

PT12.5.2 is not supported past os x 10.11.6 - that might very well be the base of your problem.

Besides that, I have been advised by a local Apple specialist that 10.13.4 is seriously bugged. His...
Forum: Pro Tools | Intro Discussion 02-06-2018, 11:40 AM
Replies: 43
Views: 30,979
Posted By [email protected]
Re: Project wont open with error "Could not complete your request because while tran

Several audio engineering students reported the same issue today - all running PTFirst on windows.


Tope / DigiTechSup: I’ll ask them to report their specs here in case it helps.
Forum: Pro Tools 11 12-16-2014, 02:01 PM
Replies: 2
Views: 3,065
Posted By [email protected]
Re: Connection to the video engine has broken...

Hi Nubee

I'm running into this at a customer site on two systems - PTHX 11.2.1/2, Supported z400 Win7 cpu setup, 12GBram – audio usually on internal drive, playing video from ISIS.

Did you ever...
Forum: Pro Tools 11 11-28-2014, 07:33 AM
Replies: 3
Views: 3,271
Posted By [email protected]
Re: 11.2.1 Video Issue

What Plug-in was that?
Forum: Pro Tools 11 06-05-2014, 12:59 PM
Replies: 6
Views: 3,382
Posted By [email protected]
Re: Pro Tools Hd Trial wrong link?

Try selecting the non-HD version - that givea you the HD license.

Avid seems to have been aware of this for some time, but as of today the bug has not been fixed.
Forum: Pro Tools 11 04-04-2014, 12:43 PM
Replies: 2
Views: 5,313
Posted By [email protected]
Re: The video engine could not start the playback because the clock isn't locked?

I ran into this using PTHD11.1.2 (Native PCI, osx10.8.5)

The culprit turned out to be an old version of ReVibeII plugin (11.0.1 - August 2013).

I installed v.11.1 (December 2013) and this...
Forum: macOS 06-29-2012, 06:27 AM
Replies: 0
Views: 3,450
Posted By [email protected]
Satellite: Failed to connect

1 x HDX and 2 x HDNative
OSX10.7.4 / PTHD10.2
Satellite Link option on all systems
All running on Mac Pro 2.8GHz Quad-Core

I had the Satellite option up and running without a hich while running...
Forum: macOS 06-25-2012, 05:53 AM
Replies: 5
Views: 4,207
Posted By [email protected]
Re: Video Satellite "Failed to Connect"

Hi Postmike!

Any change you can tell me how you fixed this one?
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