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Search: Posts Made By: jeffro
Forum: Licensing & Accounts 04-29-2019, 11:59 PM
Replies: 10
Views: 4,444
Posted By jeffro
Re: Updating iLok licenses for Avid Complete Plugins

I found your support case which looks like it's been resolved, but to clarify... the Pro Tools Plan license simply authorized Space. It was included with the Upgrade and Support Plan ($199/yr), then...
Forum: Licensing & Accounts 03-09-2019, 11:47 AM
Replies: 10
Views: 4,444
Posted By jeffro
Re: Updating iLok licenses for Avid Complete Plugins

Found multiple iLok accounts using your email address so best to contact Avid CS directly to identify the one in question - have you started a support case already?
Forum: Licensing & Accounts 03-09-2019, 11:45 AM
Replies: 10
Views: 4,444
Posted By jeffro
Re: Updating iLok licenses for Avid Complete Plugins

Looks like this was handled by support on 2/15. All good?
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