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Avid Pro Mixing Support
Forum:
Avid S1, S3, Dock and Control App
10-31-2018, 03:59 PM
Replies:
1
iOS12 Compatibility for PT Control App
Views:
2,886
Posted By
Avid Pro Mixing Support
Re: iOS12 Compatibility for PT Control App
EUCON 18.3 is compatible with iOS 12. I just updated the compatibility article to reflect this: http://avid.force.com/pkb/articles/Compatibility/Pro-Tools-Control-Support
Thanks for the...
Forum:
System 5
10-17-2016, 10:49 AM
Replies:
0
MC and Workstation Software v3.5 Now Available!
Views:
4,545
Posted By
Avid Pro Mixing Support
MC and Workstation Software v3.5 Now Available!
Avid is pleased to announce the release of MC software and Workstation software version 3.5 for the MC Pro and S6-MC. The software downloads are available here:...
Forum:
Artist Series
10-17-2016, 10:32 AM
Replies:
0
EuControl/Workstation 3.5 now available!
Views:
5,690
Posted By
Avid Pro Mixing Support
EuControl/Workstation 3.5 now available!
Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum:
Avid S1, S3, Dock and Control App
10-17-2016, 10:32 AM
Replies:
0
EuControl/Workstation 3.5 now available!
Views:
4,270
Posted By
Avid Pro Mixing Support
EuControl/Workstation 3.5 now available!
Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum:
Avid S1, S3, Dock and Control App
10-17-2016, 10:32 AM
Replies:
0
EuControl/Workstation 3.5 now available!
Views:
3,046
Posted By
Avid Pro Mixing Support
EuControl/Workstation 3.5 now available!
Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum:
Avid S1, S3, Dock and Control App
10-17-2016, 10:32 AM
Replies:
0
EuControl/Workstation 3.5 now available!
Views:
4,478
Posted By
Avid Pro Mixing Support
EuControl/Workstation 3.5 now available!
Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum:
Avid S4/S6
05-05-2016, 05:41 PM
Replies:
2
Can not assign module hardware
Views:
4,018
Posted By
Avid Pro Mixing Support
Re: Can not assign module hardware
If the modules aren't lighting up there is probably no DHCP server on the network (so they aren't getting IP addresses). The Master Module can provide DHCP to the system if you connect a cable to...
Forum:
VENUE Live Sound Systems
03-03-2016, 04:28 PM
Replies:
5
Venue Standalone software/offline editor download links all lead to 403 error
Views:
9,503
Posted By
Avid Pro Mixing Support
Re: Venue Standalone software/offline editor download links all lead to 403 error
All downloads are working now. Sorry for the inconvenience!
http://avid.force.com/pkb/articles/en_US/download/VENUE-Standalone-Software-Updates
Forum:
VENUE Live Sound Systems
03-03-2016, 04:28 PM
Replies:
3
Anyone have Venue Standalone Software 2.8.x?
Views:
3,920
Posted By
Avid Pro Mixing Support
Re: Anyone have Venue Standalone Software 2.8.x?
All downloads are working now. Sorry for the inconvenience!
http://avid.force.com/pkb/articles/en_US/download/VENUE-Standalone-Software-Updates
Forum:
Avid S4/S6
01-08-2016, 04:46 PM
Replies:
11
S6 XMON standalone use
Views:
7,858
Posted By
Avid Pro Mixing Support
Re: S6 XMON standalone use
You should be able to use it without the S6 connected. The functionality is limited though, so you will need to make sure the audio routing is set the way you want it (speakers mutes are off, input...
Forum:
Avid S4/S6
11-18-2015, 04:46 PM
Replies:
7
S6 Software v2.1 Now Available
Views:
4,735
Posted By
Avid Pro Mixing Support
Re: S6 Software v2.1 Now Available
@stereomissile
Hey Steve,
I will reach out to you directly to discuss the details of your support contract, but for the benefit of the rest of the audience here, the S6 comes with one year of...
Forum:
VENUE Live Sound Systems
07-30-2015, 11:52 AM
Replies:
0
Sticky:
Ensuring Optimal Performance of S3L & S3L-X Systems
Views:
15,720
Posted By
Avid Pro Mixing Support
Ensuring Optimal Performance of S3L & S3L-X Systems
To ensure optimal performance of S3L and S3L-X systems all devices must be connected exactly as described in the VENUE S3L-X Quick Setup or VENUE | S3L-X Networking Guide documents included in your...
Forum:
VENUE Live Sound Systems
04-29-2015, 11:33 AM
Replies:
0
Sticky:
VENUE Support Hotline Phone Number Change
Views:
35,824
Posted By
Avid Pro Mixing Support
VENUE Support Hotline Phone Number Change
The U.S.-based VENUE Support Hotline phone number has changed. The new number is:
+1-978-275-2557
The old phone number is no longer forwarding, so customers will need to dial the new number...
Forum:
VENUE Live Sound Systems
04-10-2015, 10:31 AM
Replies:
0
Sticky:
VENUE System Upgrades and Updates
Views:
15,408
Posted By
Avid Pro Mixing Support
VENUE System Upgrades and Updates
Here is your one-stop shopping knowledgebase article for VENUE console software updates:
http://avid.force.com/pkb/articles/en_US/download/VENUE-System-Upgrades-and-Updates
This is where you...
Forum:
VENUE Live Sound Systems
10-29-2013, 12:24 PM
Replies:
0
VENUE 3.1.1 Software Now Available
Views:
9,581
Posted By
Avid Pro Mixing Support
VENUE 3.1.1 Software Now Available
Avid is pleased to announce the release of VENUE 3.1.1 software for D-Show®, Profile™, Mix Rack, and SC48 live sound systems. This software update delivers system improvements and critical updates...
Forum:
Technical Alerts
10-11-2013, 06:14 AM
Replies:
1
VENUE 4.1.1 Update for S3L Systems
Views:
5,801
Posted By
Avid Pro Mixing Support
Re: VENUE 4.1.1 Update for S3L Systems
We also have a 4.1.1 version of the VENUE Standalone Software, which can be downloaded here (http://avid.force.com/pkb/articles/en_US/download/VENUE-4-1-1-Standalone-Software).
Forum:
VENUE Live Sound Systems
12-17-2012, 07:59 AM
Replies:
0
VENUE FWx32 Driver and Firmware Updater for Mavericks
Views:
12,404
Posted By
Avid Pro Mixing Support
VENUE FWx32 Driver and Firmware Updater for Mavericks
Hey Folks,
The Mac OS 10.9 ("Mavericks")-compatible FWx drivers are now available.
VENUE FWx 32-Channel Driver and Firmware Updater (http://avid.force.com/pkb/articles/en_US/download/en435951)
Forum:
VENUE Live Sound Systems
11-04-2012, 08:08 PM
Replies:
9
Venue 3.0 installation problem
Views:
8,173
Posted By
Avid Pro Mixing Support
Re: Venue 3.0 installation problem
To verify that the CD has been burned properly just look at the contents on a Mac or PC machine. The CD should have the following files:
D-Show
DSHOW.pqi
Licenses
OSTargetCheck...
Forum:
VENUE Live Sound Systems
10-29-2012, 03:37 PM
Replies:
0
VENUE ECx 3.0 Now Available for Download
Views:
8,736
Posted By
Avid Pro Mixing Support
VENUE ECx 3.0 Now Available for Download
Hi Everyone,
ECx version 3.0 is now available for download here:
http://avid.force.com/pkb/articles/en_US/download/VENUE-ECx-Ethernet-Option-Software
This version resolves the sluggish...
Forum:
VENUE Live Sound Systems
10-24-2012, 06:55 AM
Replies:
2
protools and standalone d-show software
Views:
6,967
Posted By
Avid Pro Mixing Support
Re: protools and standalone d-show software
Unfortunately, the answer here is No. The VENUE Standalone Software has no audio routing capabilities. It is essentially the User Interface of the VENUE system disconnected from the audio engine and...
Forum:
VENUE Live Sound Systems
08-14-2012, 06:30 AM
Replies:
9
Blue Screen error on D-show
Views:
5,408
Posted By
Avid Pro Mixing Support
Re: Blue Screen error on D-show
David,
Have you tried Windows Memory Diagnostic to verify the integrity of the RAM? http://oca.microsoft.com/en/windiag.asp
Also, you might want to try using slots 1 and 2 rather than 1 and 3,...
Forum:
VENUE Live Sound Systems
05-31-2012, 10:18 PM
Replies:
3
Down clocking a profile to 44.1k
Views:
3,029
Posted By
Avid Pro Mixing Support
Re: Down clocking a profile to 44.1k
Another method would be to open the 44.1k session and do a Save Copy In, making sure to change the Sample Rate to 48k.
-Rich
Forum:
VENUE Live Sound Systems
04-28-2012, 10:12 PM
Replies:
4
SC48 not recognized by PT9.05
Views:
4,628
Posted By
Avid Pro Mixing Support
Re: SC48 not recognized by PT9.05
Sounds like you did not install the 002/003/FWx drivers, which are found here: http://www.avid.com/drivers (about halfway down the page)Let us know if this works
-Rich
Forum:
VENUE Live Sound Systems
04-17-2012, 10:26 PM
Replies:
1
ECx Software for 3.0
Views:
5,083
Posted By
Avid Pro Mixing Support
Re: ECx Software for 3.0
Roberts,
It is the same ECx version 2.0 you had installed previously. Upgrading the VENUE software does remove the ECx software, so it will need to be reinstalled. If you don't have the ECx CD...
Forum:
VENUE Live Sound Systems
04-17-2012, 10:04 PM
Replies:
4
SC48 Ethernet Control Issues
Views:
6,107
Posted By
Avid Pro Mixing Support
Re: SC48 Ethernet Control Issues
Blake,
If the SC48 gets a valid IP when using DHCP that sounds like the port isn't bad. Have you tried setting everything to DHCP, then restarting both machines (VENUE and client computer)?
If...
Showing results 1 to 25 of 80
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