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Search: Posts Made By: sixstringbob
Forum: Artist Series 04-22-2018, 01:35 AM
Replies: 20
Views: 5,758
Posted By sixstringbob
Re: Artist mix pan knob not working

I only noticed this recently too. Not fixed but did find a clue to the problem. Artist Control.

In test mode, pan knob 8 tests positive on ‘push’ but not ‘rotate’.
Now for the clue as to the...
Forum: Artist Series 02-20-2018, 01:30 PM
Replies: 7
Views: 2,057
Posted By sixstringbob
Re: Artist Control opens plugin automatically.

I despair!!


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Forum: Artist Series 02-20-2018, 01:25 PM
Replies: 7
Views: 2,057
Posted By sixstringbob
Re: Artist Control opens plugin automatically.

That's good to know. I suspect that recent logic update to 10.3.3 is the problem. I can't update to logic 10.4 as I'm terrified to update the OS to High Sierra!
Also worth noting that changing any...
Forum: Artist Series 02-18-2018, 08:45 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Same result. No 'touch' readout on that knob with the top removed but if I hold the control knob and press, I get the 'touch'


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Forum: Artist Series 02-18-2018, 08:39 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Cool. I'll try it.



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Forum: Artist Series 02-18-2018, 08:32 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

They just pull off? I wouldn't want to do damage to them.



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Forum: Artist Series 02-18-2018, 02:25 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Thanks Eddie.

On further testing, holding the 'monitor/control room' knob gives perfect and stable connection when pressing 'touch' on bottom right encoder.

Touching the far right fader gave...
Forum: Artist Series 02-17-2018, 11:22 AM
Replies: 7
Views: 2,057
Posted By sixstringbob
Re: Artist Control opens plugin automatically.

Changing prefs doesn't make a difference.
Also opens plugin when track selected via touchscreen.


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Forum: Artist Series 02-17-2018, 08:41 AM
Replies: 7
Views: 2,057
Posted By sixstringbob
Artist Control opens plugin automatically.

Logic Pro X 10.3.3

I never noticed this behaviour before the recent Eucon update (3.7) but now, whenever I select a track by touching the fader, the input instrument on that track will...
Forum: Artist Series 02-17-2018, 05:56 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Just read on a similar thread that there could be a grounding issue. Having conducted the test mode again, if I place a finger on fader 4 (MC CONTROL far right fader) and then try the 'touch' on the...
Forum: Artist Series 02-16-2018, 12:52 PM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Update! The 'touch' on the test DOES NOT work!!!! I originally only tested the switch and rotate.
So a hardware fault.
At least now I know.


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Forum: Artist Series 02-16-2018, 10:21 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

It tests fine. Touch and rotate are working.


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Forum: Artist Series 02-16-2018, 08:32 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

My mistake, it's not the 'pan' knob although in the config of a plugin, it was assigned to pan.
The actual problem is simply the bottom right hand encoder. Doesn't matter what it's assigned to, it...
Forum: Artist Series 02-16-2018, 08:25 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

MC Control. The knob will respond to the first click or rotation but then becomes unresponsive.


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Forum: Artist Series 02-16-2018, 06:44 AM
Replies: 49
Views: 23,045
Posted By sixstringbob
Re: Artist Mix: Pan knob not functional

Just noticed that the pan knob (Artist Control) is not working in either Pro Tools or Logic. Hardware test returns functionality so it's certainly a software glitch.

I'm on V3.7. Can't say for...
Forum: Artist Series 05-09-2017, 11:26 PM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Unit repaired (although I wasn't informed what the problem was) and I've had it running for 20 hours straight with no problem. It's Fixed!!!!!!!!!!!!!
Forum: Artist Series 05-06-2017, 03:35 AM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Update.
My Artist Control was sent back to Avid and they reproduced the freezing. Definitely a fault the the unit which really puts my mind at ease in a way. After upgrading my entire studio,...
Forum: Artist Series 04-26-2017, 01:59 AM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

That was an issue I looked into after stumbling across a thread describing problems with Ethernet ports on the iMac. My Artist Control just freezes (anywhere between 5 minutes and 9 hours) needing a...
Forum: Artist Series 04-17-2017, 03:38 PM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Bugger!
Really appreciate your help though.


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Forum: Artist Series 04-17-2017, 03:33 PM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Ok. Just unplugged. Icon greys out after 5 seconds. Plug back in , wait 5 seconds and it connects automatically.


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Forum: Artist Series 04-17-2017, 03:24 PM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Just another piece of info if it helps;

If, while the Unit is powered up, I unplug the ethernet cable and insert it again, the Eucon icon greys out but the Artist Control doesn't freeze, I can...
Forum: Artist Series 04-17-2017, 12:42 PM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

Yes. When I see it's frozen, press power button, wait 1 minute or so and unit powers off and then you can power up again no problem.
Forum: Artist Series 04-17-2017, 11:46 AM
Replies: 35
Views: 8,258
Posted By sixstringbob
Forum: Artist Series 04-17-2017, 11:44 AM
Replies: 35
Views: 8,258
Posted By sixstringbob
Re: Artist Control - Has anyone managed to solve the disconnection issues?

About 4 hours in (and confidence building) and it's just dropped again! I literally saw the icon turn to light grey as I sat back in the chair thinking that this could be it and I've finally got it...
Forum: Artist Series 04-17-2017, 08:45 AM
Replies: 35
Views: 8,258
Posted By sixstringbob
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