Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums

Showing results 1 to 25 of 74
Search took 0.01 seconds.
Search: Posts Made By: nhaudio
Forum: Licensing & Accounts 09-10-2019, 08:00 PM
Replies: 4
Views: 1,090
Posted By nhaudio
Re: Pro Tools Ultimate iLok asset issues - need urgent help

@DigiTechSupt: My email address associated with this DUC account is for my personal home system. At work I manage multiple systems. I did already have a case and it was eventually resolved (Case:...
Forum: Licensing & Accounts 09-09-2019, 07:42 AM
Replies: 4
Views: 1,090
Posted By nhaudio
Re: Pro Tools Ultimate iLok asset issues - need urgent help

Issue-related follow-up: I don't see a way to know which Pro Tools Ultimate Perpetual iLok license is associated with each of our System IDs, which caused the problem in the first place. Is there a...
Forum: Licensing & Accounts 08-30-2019, 01:06 PM
Replies: 4
Views: 1,090
Posted By nhaudio
Pro Tools Ultimate iLok asset issues - need urgent help

Hi, I just started a support case, but on the off chance this gets attention faster...

We have 4 perpetual Ultimate licenses and it seems one of them is stuck with a Release Limit "... on or...
Forum: Licensing & Accounts 08-12-2019, 04:28 PM
Replies: 3
Views: 5,508
Posted By nhaudio
Re: Can't log in to Avid Link

To be clear, I was trying to log in using the Avid Link application, not through a web browser (which was working fine).

Either way, Avid Link seems to be allowing us to log in now.

Cheers,...
Forum: Licensing & Accounts 08-12-2019, 08:18 AM
Replies: 3
Views: 5,508
Posted By nhaudio
Can't log in to Avid Link

Anyone else having issues logging in to the Avid Link app? I can log in fine to the avid.com site. I even tried resetting the password through Avid Link, but I'm getting the following error...
Forum: Post - Surround - Video 07-12-2019, 07:39 AM
Replies: 12
Views: 2,645
Posted By nhaudio
Re: Pro Tools playing back wrong video file?

@minister: thanks... looks interesting. Is it fully 64-bit?

DaVinci Resolve also worked great and is much faster than MPEG Streamclip... only downside I can find is that it's a big piece of...
Forum: Post - Surround - Video 07-04-2019, 09:03 AM
Replies: 12
Views: 2,645
Posted By nhaudio
Re: Pro Tools playing back wrong video file?

MPEG Streamclip is still working fine on Mojave... it's the next OS that'll finally kill it. But it's really slow compared to ffWorks. I'm downloading DaVinci Resolve to see how it does.
Forum: Post - Surround - Video 07-04-2019, 08:19 AM
Replies: 12
Views: 2,645
Posted By nhaudio
Re: Pro Tools playing back wrong video file?

I have found a culprit, but I don't understand it. The files had all been converted to DNxHD using ffWorks v1.2.9 (with ffmpeg 4.1.3). I tried instead converting the files using good ol' MPEG...
Forum: Post - Surround - Video 07-02-2019, 02:41 PM
Replies: 12
Views: 2,645
Posted By nhaudio
Re: Pro Tools playing back wrong video file?

Thanks for the quick responses... and sorry for the late reply. The Canadian long weekend had me blissfully disconnected while I fed the mosquitos.

I'm not using any video hardware. I have 3...
Forum: Post - Surround - Video 06-27-2019, 01:09 PM
Replies: 12
Views: 2,645
Posted By nhaudio
Pro Tools playing back wrong video file?

Has anyone ever had an issue with Pro Tools playing back the wrong video files? This is an issue I have never seen before after using Pro Tools since 1999-ish. I have a session with 30 video files...
Forum: Licensing & Accounts 03-01-2018, 07:05 AM
Replies: 1
Views: 2,194
Posted By nhaudio
Billing inquiries... Arvato

Hi,

We have a weird situation where a company credit card is being billed by Arvato (Avid) for an amount that would appear to be for a Pro Tools Standard monthly subscription. Problem is we...
Forum: Licensing & Accounts 01-30-2017, 05:09 PM
Replies: 2
Views: 2,906
Posted By nhaudio
Re: Pro Tools 12 System ID and iLok Account

I agree they should show the name of the actual iLok used for each System ID, rather than just the iLok account name. I'm only dealing with 5 systems and it's a nuisance. I can't imagine having to...
Forum: Pro Tools 12 06-14-2016, 08:10 PM
Replies: 2
Views: 1,832
Posted By nhaudio
Re: Change in Tab key Behaviour?

No, tab to transient is not enabled. Even if it was I don't think it wouldn't change the behavior. I'm clicking in areas where there are no regions in order to get to the end of all audio quickly so...
Forum: Pro Tools 12 06-14-2016, 12:22 PM
Replies: 2
Views: 1,832
Posted By nhaudio
Change in Tab key Behaviour?

Anyone notice that in Pro Tools 12 (.4 HD) the behaviour of the tab key has changed? It used to be that when I hit tab on an empty track (or after the last region on a track), the cursor would go to...
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-20-2016, 11:03 AM
Replies: 9
Views: 4,593
Posted By nhaudio
Re: HD Native Thunderbolt /OMNI -Initalizing Audio Engine HANG

Just in case anyone is wondering, it looks like we have a faulty HD Native Thunderbolt box. I was able to borrow another one briefly and everything worked fine. Our unit is going in for fixin'.
...
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-18-2016, 07:22 PM
Replies: 9
Views: 4,593
Posted By nhaudio
Re: HD Native Thunderbolt /OMNI -Initalizing Audio Engine HANG

HELP! Exact same issue.

I've just done another clean install to try and get the HD Native TB and Omni to show up to no avail.

iMac 27" (Late 2013)
OS 10.10.5 (installed on a freshly wiped...
Forum: Licensing & Accounts 01-25-2016, 03:35 PM
Replies: 3
Views: 2,221
Posted By nhaudio
Re: Waiting for Pro Tools HD Upgrade Plan purchased in Dec

You are not alone... Saved By Technology said we should be receiving ours this week (purchased Dec 21!!!). In the meantime, I've been told that SBT has expressed their discontent to Avid.

Of...
Forum: FireWire and USB Audio Interfaces (Mac) 12-04-2015, 11:30 AM
Replies: 15
Views: 8,907
Posted By nhaudio
Re: Mbox Pro 3 Cannot Connect to Mac OS 10.10.3

This is confusing... according to the following link, the MBox Pro 3 is supported on El Capitan:...
Forum: AAX Plug-ins 09-23-2015, 11:13 AM
Replies: 45
Views: 17,338
Posted By nhaudio
Re: PT 12 - Space - loosing settings in session...

I have seen this happen once, and I'm on a Mac. I reopened a session and the Wet and Dry faders were back to default, if I recall correctly. They were definitely not where I had left them. I...
Forum: Pro Tools 12 06-04-2015, 06:07 AM
Replies: 21
Views: 9,218
Posted By nhaudio
This really is a very small error, even though...

This really is a very small error, even though the meaning of the words becomes so wrong. I doubt very many people would actually read that paragraph all the way through... including proofreaders. ...
Forum: Pro Tools 12 06-03-2015, 01:22 PM
Replies: 21
Views: 9,218
Posted By nhaudio
It seems that Avid's communications/marketing are...

It seems that Avid's communications/marketing are generally very bad. They've made a mess over the last year of letting users know about the changes with regard to support/subscriptions vs....
Forum: Pro Tools 12 06-03-2015, 09:20 AM
Replies: 21
Views: 9,218
Posted By nhaudio
The benefits of proofreading

Just for fun... there's an error (I hope?) in the "What's new in Pro Tools 12" doc. Is it funny that it's so wrong? Or is it sad as a sign of quality control?

(Bold is added by me)

"For...
Forum: Pro Tools HDX & HD Native Systems (Mac) 03-09-2015, 08:48 AM
Replies: 15
Views: 8,431
Posted By nhaudio
Re: Sonnet or Magma

We're using the Sonnet Echo Express III-R in two studios. While we've had a lot of stability issues since going HDX, I don't think the PCIe chassis' are to blame. I think they've been solid. We...
Forum: Pro Tools 12 03-09-2015, 08:44 AM
Replies: 28
Views: 13,504
Posted By nhaudio
Re: Ask your PT12 pre-release questions here

Will it be possible in 2016 and forward to buy an HD Software-Only Perpetual license?... without hardware?
Forum: Artist Series 03-02-2015, 06:26 AM
Replies: 53
Views: 19,570
Posted By nhaudio
Re: no EuCon for 10.10.1

BUMP!!! Would really love a Yosemite-freindly Eucon.

Our new Mac Pros (x2) exhibit tons of issues on Mavericks. But on Yosemite with PT 11.3.1, things are much more stable in our C|24 room. ...
Showing results 1 to 25 of 74

 
Forum Jump

All times are GMT -7. The time now is 04:37 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com