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Search: Posts Made By: jeffro
Forum: Licensing & Accounts 10-06-2018, 07:12 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

It should refresh around your plan's date (at the end of next month). I wouldn't anticipate a problem, but keep in mind you have support included with your plan so you can start a case through your...
Forum: Licensing & Accounts 10-06-2018, 07:03 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Please look for a case notice email and reply to that if needed, thank you!
Forum: Licensing & Accounts 10-31-2017, 09:45 AM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Auto Renewal Of Subscription Failed.. Now What...?

Thanks for clarifying - I moved your post to the related thread. Also removed your email and iLok User ID since those shouldn't be posted publicly. License issues typically need to be handled by ...
Forum: Licensing & Accounts 10-30-2017, 02:08 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Auto Renewal Of Subscription Failed.. Now What...?

Welcome to the community.

I don't see a Pro Tools product in the account using your community email address. Please start a support case...
Forum: Licensing & Accounts 10-25-2017, 11:01 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Looks like you also started a support case and this was already handled by the CS rep.
Forum: Licensing & Accounts 10-13-2017, 06:02 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - License expired on a current Subscription

Welcome to the community.

Started a support case for you so please check your email for a case notice.
Forum: Licensing & Accounts 10-09-2017, 12:04 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Bundle Issue

Welcome to the community.

Looking for your account(s) now... please check your email for a case response.
Forum: Licensing & Accounts 10-08-2017, 10:29 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - Monthly subscription problem

Welcome to the community.

Redeposited your license and replied to your support case.
Forum: Licensing & Accounts 10-08-2017, 10:20 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - Monthly subscription problem

A new license was deposited for you last week but I couldn't find a support case based on your email address, so not sure how you were notified. Please activate that using iLok License Manager.
Forum: Licensing & Accounts 09-30-2017, 10:43 PM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - Monthly subscription problem

Replied via support case, so please check your email for a case notice.
Forum: Licensing & Accounts 09-29-2017, 09:30 AM
Replies: 24
Views: 5,857
Posted By jeffro
Re: Avid Complete Plug-in Bundle - Monthly subscription problem

Welcome to the community.

Please check your email for a case notice.
Showing results 1 to 11 of 11

 
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