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Search: Posts Made By: jburik1176
Forum: Licensing & Accounts 07-08-2015, 09:19 AM
Replies: 31
Views: 16,915
Posted By jburik1176
Re: Unable to link Avid Master Account with iLok account "Failed to access the User I

This is happening at: https://www.avid.com/US/accountilok/DefaultILok

in Firefox, Chrome, and Safari
Forum: Licensing & Accounts 07-07-2015, 05:11 PM
Replies: 31
Views: 16,915
Posted By jburik1176
Re: Unable to link Avid Master Account with iLok account

Yes. I am able to log in both at ilok.com and by way of the iLok license manager.
Forum: Licensing & Accounts 07-07-2015, 05:06 PM
Replies: 31
Views: 16,915
Posted By jburik1176
Unable to link Avid Master Account with iLok account "Failed to access the User ID"

I'm trying to activate a PTHD12 upgrade code and am unable to do so because I can't link my ilok account with my Avid Master Account. Each time I try to link it I get the error message: "Failed to...
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