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Search: Posts Made By: Avid Pro Mixing Support
Forum: Pro Tools | Control 10-31-2018, 03:59 PM
Replies: 1
Views: 1,879
Re: iOS12 Compatibility for PT Control App

EUCON 18.3 is compatible with iOS 12. I just updated the compatibility article to reflect this: http://avid.force.com/pkb/articles/Compatibility/Pro-Tools-Control-Support

Thanks for the...
Forum: System 5 10-17-2016, 10:49 AM
Replies: 0
Views: 2,858
MC and Workstation Software v3.5 Now Available!

Avid is pleased to announce the release of MC software and Workstation software version 3.5 for the MC Pro and S6-MC. The software downloads are available here:...
Forum: Pro Tools | Control 10-17-2016, 10:32 AM
Replies: 0
Views: 3,638
EuControl/Workstation 3.5 now available!

Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum: Pro Tools | S3 10-17-2016, 10:32 AM
Replies: 0
Views: 3,410
EuControl/Workstation 3.5 now available!

Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum: Pro Tools | Dock 10-17-2016, 10:32 AM
Replies: 0
Views: 2,678
EuControl/Workstation 3.5 now available!

Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum: Artist Series 10-17-2016, 10:32 AM
Replies: 0
Views: 4,703
EuControl/Workstation 3.5 now available!

Avid is pleased to announce the release of EuControl/Workstation software version 3.5 for the S3, Dock, Pro Tools|Control, and Artist Series. Log in to your Avid Account (for S3, Dock, and Pro Tools...
Forum: Pro Tools | S6 05-05-2016, 05:41 PM
Replies: 2
Views: 3,104
Re: Can not assign module hardware

If the modules aren't lighting up there is probably no DHCP server on the network (so they aren't getting IP addresses). The Master Module can provide DHCP to the system if you connect a cable to...
Forum: VENUE Live Sound Systems 03-03-2016, 04:28 PM
Replies: 5
Views: 5,092
Re: Venue Standalone software/offline editor download links all lead to 403 error

All downloads are working now. Sorry for the inconvenience!

http://avid.force.com/pkb/articles/en_US/download/VENUE-Standalone-Software-Updates
Forum: VENUE Live Sound Systems 03-03-2016, 04:28 PM
Replies: 3
Views: 2,649
Re: Anyone have Venue Standalone Software 2.8.x?

All downloads are working now. Sorry for the inconvenience!

http://avid.force.com/pkb/articles/en_US/download/VENUE-Standalone-Software-Updates
Forum: Pro Tools | S6 01-08-2016, 04:46 PM
Replies: 11
Views: 5,761
Re: S6 XMON standalone use

You should be able to use it without the S6 connected. The functionality is limited though, so you will need to make sure the audio routing is set the way you want it (speakers mutes are off, input...
Forum: Pro Tools | S6 11-18-2015, 04:46 PM
Replies: 7
Views: 4,038
Re: S6 Software v2.1 Now Available

@stereomissile

Hey Steve,

I will reach out to you directly to discuss the details of your support contract, but for the benefit of the rest of the audience here, the S6 comes with one year of...
Forum: VENUE Live Sound Systems 07-30-2015, 11:52 AM
Replies: 0
Views: 9,931
Exclamation Ensuring Optimal Performance of S3L & S3L-X Systems

To ensure optimal performance of S3L and S3L-X systems all devices must be connected exactly as described in the VENUE S3L-X Quick Setup or VENUE | S3L-X Networking Guide documents included in your...
Forum: VENUE Live Sound Systems 04-29-2015, 11:33 AM
Replies: 0
Views: 9,776
Lightbulb VENUE Support Hotline Phone Number Change

The U.S.-based VENUE Support Hotline phone number has changed. The new number is:

+1-978-275-2557

The old phone number is no longer forwarding, so customers will need to dial the new number...
Forum: VENUE Live Sound Systems 04-10-2015, 10:31 AM
Replies: 0
Views: 9,359
Lightbulb VENUE System Upgrades and Updates

Here is your one-stop shopping knowledgebase article for VENUE console software updates:

http://avid.force.com/pkb/articles/en_US/download/VENUE-System-Upgrades-and-Updates

This is where you...
Forum: VENUE Live Sound Systems 10-29-2013, 12:24 PM
Replies: 0
Views: 6,839
Lightbulb VENUE 3.1.1 Software Now Available

Avid is pleased to announce the release of VENUE 3.1.1 software for D-Show®, Profile™, Mix Rack, and SC48 live sound systems. This software update delivers system improvements and critical updates...
Forum: Technical Alerts 10-11-2013, 06:14 AM
Replies: 1
Views: 4,850
Re: VENUE 4.1.1 Update for S3L Systems

We also have a 4.1.1 version of the VENUE Standalone Software, which can be downloaded here (http://avid.force.com/pkb/articles/en_US/download/VENUE-4-1-1-Standalone-Software).
Forum: VENUE Live Sound Systems 12-17-2012, 07:59 AM
Replies: 0
Views: 9,799
VENUE FWx32 Driver and Firmware Updater for Mavericks

Hey Folks,

The Mac OS 10.9 ("Mavericks")-compatible FWx drivers are now available.

VENUE FWx 32-Channel Driver and Firmware Updater (http://avid.force.com/pkb/articles/en_US/download/en435951)
Forum: VENUE Live Sound Systems 11-04-2012, 08:08 PM
Replies: 9
Views: 6,194
Re: Venue 3.0 installation problem

To verify that the CD has been burned properly just look at the contents on a Mac or PC machine. The CD should have the following files:

D-Show
DSHOW.pqi
Licenses
OSTargetCheck...
Forum: VENUE Live Sound Systems 10-29-2012, 03:37 PM
Replies: 0
Views: 7,321
VENUE ECx 3.0 Now Available for Download

Hi Everyone,

ECx version 3.0 is now available for download here:
http://avid.force.com/pkb/articles/en_US/download/VENUE-ECx-Ethernet-Option-Software

This version resolves the sluggish...
Forum: VENUE Live Sound Systems 10-24-2012, 06:55 AM
Replies: 2
Views: 6,097
Re: protools and standalone d-show software

Unfortunately, the answer here is No. The VENUE Standalone Software has no audio routing capabilities. It is essentially the User Interface of the VENUE system disconnected from the audio engine and...
Forum: VENUE Live Sound Systems 08-14-2012, 06:30 AM
Replies: 9
Views: 3,419
Re: Blue Screen error on D-show

David,

Have you tried Windows Memory Diagnostic to verify the integrity of the RAM? http://oca.microsoft.com/en/windiag.asp

Also, you might want to try using slots 1 and 2 rather than 1 and 3,...
Forum: VENUE Live Sound Systems 05-31-2012, 10:18 PM
Replies: 3
Views: 2,419
Re: Down clocking a profile to 44.1k

Another method would be to open the 44.1k session and do a Save Copy In, making sure to change the Sample Rate to 48k.

-Rich
Forum: VENUE Live Sound Systems 04-28-2012, 10:12 PM
Replies: 4
Views: 3,691
Re: SC48 not recognized by PT9.05

Sounds like you did not install the 002/003/FWx drivers, which are found here: http://www.avid.com/drivers (about halfway down the page)Let us know if this works

-Rich
Forum: VENUE Live Sound Systems 04-17-2012, 10:26 PM
Replies: 1
Views: 3,450
Re: ECx Software for 3.0

Roberts,

It is the same ECx version 2.0 you had installed previously. Upgrading the VENUE software does remove the ECx software, so it will need to be reinstalled. If you don't have the ECx CD...
Forum: VENUE Live Sound Systems 04-17-2012, 10:04 PM
Replies: 4
Views: 4,694
Re: SC48 Ethernet Control Issues

Blake,

If the SC48 gets a valid IP when using DHCP that sounds like the port isn't bad. Have you tried setting everything to DHCP, then restarting both machines (VENUE and client computer)?

If...
Showing results 1 to 25 of 80

 
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