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Search: Posts Made By: MCorbin
Forum: Pro Tools | Carbon 11-30-2020, 01:03 PM
Replies: 22
Views: 1,049
Posted By MCorbin
Re: Pro Tools Carbon Laptop Fan Noise

Thanks Chris, I'll make sure it gets picked up asap.
Forum: Pro Tools | Carbon 11-30-2020, 10:15 AM
Replies: 22
Views: 1,049
Posted By MCorbin
Re: PT Ultimate I/O Problem

Hey Chris

If you have not already created a case, could you please do so and let me know the Case number so we can work on a solution for you?

Thanks!

Mark
Forum: Pro Tools | Carbon 11-30-2020, 09:17 AM
Replies: 22
Views: 1,049
Posted By MCorbin
Re: Pro Tools Carbon Laptop Fan Noise

Chris, do you have a case logged with support yet? If so, please let me know the case number.

Of not, please log one and let me know what it is.

Thanks...

mark
Forum: Avid S1, S3, Dock and Control 11-10-2020, 07:29 AM
Replies: 12
Views: 779
Posted By MCorbin
Re: Unworkable bug. Pan pots periodically get unset...

Hey Rich

There is not a specific case where this will happen, it is a hardware issue that needs to be replaced. If you have an S1 that encounters sporadic Encoder 4 behavior, contact Avid Support...
Forum: Avid S1, S3, Dock and Control 11-09-2020, 04:44 AM
Replies: 12
Views: 779
Posted By MCorbin
Re: Unworkable bug. Pan pots periodically get unset...

Yep, that's it... thanks Bob! We'll reach out via the case...
Forum: Avid S1, S3, Dock and Control 11-08-2020, 08:08 AM
Replies: 12
Views: 779
Posted By MCorbin
Re: Unworkable bug. Pan pots periodically get unset...

Bob

Please open up a case and let me know what it is so we can address it properly.

https://avid.secure.force.com/pkb/articles/en_US/how_to/Support-Plan-Case-Creation

Thanks, and hope you...
Forum: Pro Tools | First Discussion 09-18-2020, 05:41 PM
Replies: 0
Views: 553
Posted By MCorbin
RESOLVED - PT First 20.9 Crash

Evening all!

Thank you for letting us know about the issues you were having with the PT First 20.9 crashes.

The bug effected PT First 20.9 on macOS 10.11.6 – 10.15.6.

Please follow the steps...
Forum: Avid S6 08-19-2020, 07:56 AM
Replies: 4
Views: 764
Posted By MCorbin
Re: Cleaning the surface

For finger prints and such, Eddie has this post as a sticky...

http://duc.avid.com/showthread.php?t=374628
Forum: Avid S1, S3, Dock and Control 05-06-2020, 06:20 AM
Replies: 3
Views: 538
Posted By MCorbin
Re: Win 10 Version Mismatch

Great news, thanks for the update!
Forum: Avid S1, S3, Dock and Control 05-04-2020, 07:31 AM
Replies: 44
Views: 9,146
Posted By MCorbin
Re: EUCON 20.1.0 Released

Definitely try disabling WiFi. I would also try checking the KB below for additional troubleshooting tips.
...
Forum: Avid S1, S3, Dock and Control 05-04-2020, 07:25 AM
Replies: 3
Views: 538
Posted By MCorbin
Re: Win 10 Version Mismatch

Those devices should still be fine. The Fire HD should be gen 9 or 10. The EuControl message is indicating that the version of EuControl you have on your PC and the version of Control you have on...
Forum: Avid S6 05-01-2020, 11:25 AM
Replies: 6
Views: 1,800
Posted By MCorbin
Re: Fatal License Error with 20.1 Update

Franklyn

Is your error with S6 or Pro Tools?
Forum: Avid S1, S3, Dock and Control 05-01-2020, 08:24 AM
Replies: 6
Views: 1,044
Posted By MCorbin
Re: S3 responsiveness on play

Morning all

Can you give us some more information in detail please? If you have not opened up a case with support, please do so and include that information as well.


What you are experiencing...
Forum: Avid S1, S3, Dock and Control 05-01-2020, 08:16 AM
Replies: 140
Views: 19,644
Posted By MCorbin
Forum: Avid S1, S3, Dock and Control 05-01-2020, 08:14 AM
Replies: 1
Views: 410
Posted By MCorbin
Re: control app on a windows tablet?

No, unfortunately Avid Control is only available for iOS (v12+) and Android (v5+) devices currently.

You may be able to set up a VNC client on your Surface Pro to connect remotely to your DAW...
Forum: Avid S1, S3, Dock and Control 04-30-2020, 10:32 AM
Replies: 2
Views: 627
Posted By MCorbin
Re: Next Eucon version?

Not making it in April, but it will be forthcoming soon.

Mark
Forum: Avid S1, S3, Dock and Control 02-16-2016, 01:28 PM
Replies: 8
Views: 5,657
Posted By MCorbin
Re: Eucon Softkeys Tech Talk

Hey guys

Thanks for your feedback. The Tech Talk is tomorrow, so if you have the time, I'd love for you to join. Register at the link below for the Webinar. Thanks!
...
Forum: Artist Series 02-16-2016, 01:26 PM
Replies: 9
Views: 5,517
Posted By MCorbin
Re: EuCon Commands missing from Editor!

Hey guys

Check to make sure that EuControl is actually looking at the Pro Tools XML. Often what happens is that you tab away from Pro Tools to check an Email or write a note on the softkeys you...
Forum: Artist Series 01-27-2016, 07:43 AM
Replies: 4
Views: 2,952
Posted By MCorbin
Re: one eucon command allowed in macro.. normal?

Ha! Found this old post of yours... I think I know what's going on. A lot of times when you are building macros or soft keys you will tab away from your DAW and focus on another Application. So even...
Forum: Avid S1, S3, Dock and Control 01-25-2016, 11:09 AM
Replies: 8
Views: 5,657
Posted By MCorbin
Re: Eucon Softkeys Tech Talk

Hi all

Thanks for the responses so far. This isn't meant to be a thread on Feature Requests, rather on areas of interest/questions about soft keys. That being said...

@audiocontrol...
1. will...
Forum: Avid S1, S3, Dock and Control 01-19-2016, 09:45 AM
Replies: 8
Views: 5,657
Posted By MCorbin
Eucon Softkeys Tech Talk

Hi all

I am doing an Avid Tech Talk on the 17th of February on Eucon Softkeys. I’m planning on talking about S3/Dock, S6, and S5 if time permits. I wanted to start a little dialogue as I’m...
Forum: Avid S6 01-19-2016, 09:43 AM
Replies: 0
Views: 2,572
Posted By MCorbin
Eucon Softkeys Tech Talk

Hi all

I am doing an Avid Tech Talk on the 17th of February on Eucon Softkeys. I’m planning on talking about S3/Dock, S6, and S5 if time permits. I wanted to start a little dialogue as I’m...
Showing results 1 to 22 of 22

 
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