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Search: Posts Made By: junkgear
Forum: Pro Tools | First Discussion Yesterday, 12:39 PM
Replies: 2
Views: 85
Posted By junkgear
Re: PTF crashes when directed to the Playback Engine

Pressing N does still work in PTF, so there must be something missing on your system.

Do you have an ASIO compatible sound device in your system? You will need this in order to use PTF.

At a...
Forum: Pro Tools | First Discussion 08-11-2020, 07:10 AM
Replies: 3
Views: 190
Posted By junkgear
Re: Pro Tools First Mojave Compatibility

If you are just looking to get their feet wet, you could have them try the trial version of regular Pro Tools.

Pro Tool Free Trial (https://my.avid.com/get/pro-tools-ultimate-trial)
Forum: Eleven Rack 08-09-2020, 01:45 PM
Replies: 3
Views: 189
Posted By junkgear
Re: version 2.0.1 unit not displaying ERXP amps

If your rack unit is showing firmware 2.0.1, then that is the expansion pack firmware and you should see the added amps. You need a code in order to run the expansion pack installer, so unless you...
Forum: Pro Tools | First Discussion 08-07-2020, 12:25 PM
Replies: 1
Views: 186
Posted By junkgear
Re: External hard drive / project cache folder

No, there is no way to change the storage location in Pro Tool First.
You would have to move up to the paid version to get that functionality.
Forum: Pro Tools | First Discussion 07-30-2020, 07:03 AM
Replies: 4
Views: 389
Posted By junkgear
Re: Error message

Make sure you have ASIO4ALL set up properly.
You can watch this tutorial video (https://youtu.be/uCim46I4iRc) from the forums own Benoni on how to do this.

Once ASIO4ALL is properly configured,...
Forum: Pro Tools | First Discussion 07-24-2020, 08:20 AM
Replies: 6
Views: 446
Posted By junkgear
Re: How to clean cloud storage ?

I can escalate, although I believe that when they reset your account, you lose all projects you may have.
Forum: Pro Tools | First Discussion 07-23-2020, 12:55 PM
Replies: 6
Views: 446
Posted By junkgear
Re: How to clean cloud storage ?

Have you tried deleting the project from within Pro Tools First?

When PTF starts and the project Dashboard is displayed, click on the down arrow on the right of the project and choose Delete.
...
Forum: Pro Tools | First Discussion 07-21-2020, 12:32 PM
Replies: 1
Views: 330
Posted By junkgear
Re: Pro Tools First Hanging while Recording

Welcome to the forums.
Please take a look at the Help Us Help You (http://duc.avid.com/showthread.php?t=336556) thread for information on setup, optimization and basic troubleshooting for Pro Tools....
Forum: Pro Tools | First Discussion 07-15-2020, 06:53 AM
Replies: 52
Views: 9,244
Posted By junkgear
Re: The Maximum Amount of Projects has been reached

Have you tried logging out, then back in to re-sync your account?
If that doesn't work, let me know and I'll escalate.
Forum: Third Party Interfaces 07-15-2020, 06:52 AM
Replies: 10
Views: 678
Posted By junkgear
Re: inexpensive usb interface with 4 mic pre?

I'm a fan of Presonus interfaces. The Studio USB series are below $500.

Studio-68c (https://www.presonus.com/products/Studio-68c)

Or the Studio-1810c...
Forum: Third Party Interfaces 07-13-2020, 06:11 AM
Replies: 18
Views: 1,675
Posted By junkgear
Re: Really getting frustrated

I'm not the biggest authority on Macs, but have you tried the UA troubleshooting/optimization tips for Macs?

High Sierra Compatibility Info...
Forum: Pro Tools | First Discussion 07-10-2020, 10:04 AM
Replies: 15
Views: 3,103
Posted By junkgear
Re: Duplicating a Project (save as?)

Awesome, looks like you got it :-)
It's a really nice feature, and since you can pick what you want to save/recall by pressing the "Track Data to Recall..." button, it makes it even more flexible.
...
Forum: Pro Tools | First Discussion 07-10-2020, 07:03 AM
Replies: 15
Views: 3,103
Posted By junkgear
Re: Duplicating a Project (save as?)

PTF does not allow you to save templates, you would have to upgrade to regular PT for that.

Track presets are pretty similar in that they will save all of the settings (Inputs, outputs, plug-ins,...
Forum: Pro Tools | First Discussion 07-10-2020, 06:02 AM
Replies: 15
Views: 3,103
Posted By junkgear
Re: Duplicating a Project (save as?)

Although PTF does not support versions, you can take advantage of track presets to accomplish what you are asking.
A track preset will remember both the plug-in and its settings. So, you can have a...
Forum: Pro Tools | First Discussion 07-06-2020, 10:49 AM
Replies: 3
Views: 428
Posted By junkgear
Re: Can't open from cloud

Glad you are getting help from Avid support.
And yes, with your version of Mac OS, going with a full version of PT would be the safest way to go.
Forum: Pro Tools | First Discussion 07-06-2020, 05:24 AM
Replies: 3
Views: 428
Posted By junkgear
Re: Can't open from cloud

It sounds like there were errors syncing your project to the could and unfortunately there isn't much you can do about it when that happens.

I know you are on the latest version of PTF that...
Forum: Pro Tools | First Discussion 07-03-2020, 10:02 AM
Replies: 10
Views: 903
Posted By junkgear
Re: Problems connecting to Pro Tools First

Open the Playback engine (Setup->Playback Engine) In PTF and ensure that you have the Scarlett chosen as your audio device. You should not be using the Scarlett As your computers audio device as...
Forum: Pro Tools | First Discussion 06-25-2020, 11:08 AM
Replies: 2
Views: 534
Posted By junkgear
Re: Projects deleted from Local Cache and Not Downloading from Cloud

When you start PTF, sign out of your account, then sign back in. I've had instances where things got out of sync, and once I performed a log out/in, my projects downloaded properly.
Forum: Pro Tools | First Discussion 06-25-2020, 11:04 AM
Replies: 2
Views: 583
Posted By junkgear
Re: Unable to download project from cloud

Not sure how to get back your project files, but in the future you will want to make sure that your projects fully synced to the cloud.

It is recommended, and I would highly suggest that before...
Forum: Pro Tools | First Discussion 06-18-2020, 07:48 AM
Replies: 2
Views: 504
Posted By junkgear
Re: Pro Tools First won't uninstall

In the Apps and Features screen, scroll down to the bottom of the list and look for the Related Settings section. Click on Programs and Features, which will bring up the old Windows programs...
Forum: Pro Tools 2019 06-17-2020, 04:45 PM
Replies: 16
Views: 1,617
Posted By junkgear
Re: PT 2019.12 - the code execution cannot proceed, icuin62.dll not found

I totally agree with your reasoning Darryl and one of those scenarios is probably tripping it up. I only bring up the upgrade because I know some versions of Windows, like the N version do not...
Forum: Pro Tools 2019 06-17-2020, 10:59 AM
Replies: 16
Views: 1,617
Posted By junkgear
Re: PT 2019.12 - the code execution cannot proceed, icuin62.dll not found

Unless it's something else, the icuin dlls are part of the Windows SDK and are used for Unicode compatibility. Just trying to determine if something on his system changes recently that might break...
Forum: Pro Tools 2019 06-17-2020, 06:50 AM
Replies: 16
Views: 1,617
Posted By junkgear
Re: PT 2019.12 - the code execution cannot proceed, icuin62.dll not found

Which version of Windows 10 are you running; Home, Pro, N?
Did you install the latest update (2004) for Windows 10?
Forum: Pro Tools | First Discussion 06-16-2020, 07:03 AM
Replies: 7
Views: 551
Posted By junkgear
Re: Can't delete Session. Do I need my Cloud reset?

If you can't delete it from the dashboard in PTF, then it's probably something Avid will need to clear up for you.
I have escalated this to Avid, although I'm not sure how fast this will be...
Forum: Pro Tools | First Discussion 06-13-2020, 01:36 PM
Replies: 7
Views: 961
Posted By junkgear
Re: Can't create new project...

I’ve escalated this, so hopefully someone at Avid can reset your account and get you going soon.
Showing results 1 to 25 of 500

 
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