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Search: Posts Made By: spock999
Forum: Pro Tools 2019 04-14-2020, 09:11 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

After wasting a LOT time I finaly gave up on the Avid cloud it`s sad because the few time we could make in work it was realy cool ans it got me excited with Protool full integration and the ease of...
Forum: Pro Tools 2019 04-13-2020, 11:00 AM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

You people have no shame You waste my time don`t fix **** and still take my money on my credit card Today I don`t know how you sleep at night. you told me to stop using the cloud that you where...
Forum: Pro Tools 2019 04-03-2020, 11:33 AM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Thanks jeffro

I got a reply from Gerard at support he was sorry the way my ticket was handle and he will get back to me asap. THis morning I have no access to my cloud it show my folder as empty...
Forum: Pro Tools 2019 04-01-2020, 05:23 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Thanks jeffro

I tried to do some work again today and I get problem with the upload of Data.
So this is the 2th day that nothing is done. Was thinging of working from backup but I don`t wanna...
Forum: Pro Tools 2019 04-01-2020, 03:19 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

I will never pay for avid support again cause eaven when i add a valide plan the never help once ... For anyone from avide that see this go check my support log. You never help in any way alway doing...
Forum: Pro Tools 2019 04-01-2020, 03:00 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Just got a reply from the worst support team on the planet AKA AVID support

Hi,

Thank you for contacting Avid.

I couldn't find a valid support contract associated with your Avid products. In...
Forum: Pro Tools 2019 03-31-2020, 10:53 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Just today I lost all day cause your service was down and Avid cloud lost 20 Guitars solo Track I was abble to link them back from a backup but now the Task Manager as been stock at about 2% for over...
Forum: Pro Tools 2019 03-30-2020, 11:21 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Thanks Jeffro, I bought a Cloud subscription and we restarted everything using my studio as the base server but we still have some problem since the old data from a mount ago are now obselet I will...
Forum: Pro Tools 2019 03-29-2020, 04:17 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Getting kind of sick of messing around with the avid cloud !
Am I the only one using it ?
Problem connecting
Failed upload/update/sink of session with 250/50 mb/s internet connection
I now live...
Forum: Pro Tools 2019 03-22-2020, 12:25 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Hello Jeffro

We still have somme problems with the cloud ! I get a lot of version conflict. Maybe I`m the one who screwing up so this is how I do it PLEASE corect me if I`m wrong

1- start a new...
Forum: Pro Tools 2019 03-15-2020, 11:49 AM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Thanks again for your time, it looks like human error LOL or misunderstanding of the mechanic of the Avid Cloud.

We deleted everything and start from scratch and it`s 50/50 so far, will get back...
Forum: Pro Tools 2019 03-13-2020, 02:15 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

It`s under my partner`s name I`l get back to you with a case # and ask him to to add you as a contact. is name is : Jean-Pierre Morissette
Forum: Pro Tools 2019 03-13-2020, 08:54 AM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Still NOTHING from avid, So we tried again last Night with a Basic Project. I shared all the tracks and relinquish the 3 guitars tracks so my partner could work, he did is 3 tracks with the auto...
Forum: Pro Tools 2019 03-12-2020, 01:31 PM
Replies: 25
Views: 2,784
Posted By spock999
Re: PT Cloud Colaboration lost ALL my stuff ...

Thanks for your time. We already open a ticket and also check the cash but nothing is working.

I don`t understand that Avid put all that money into something but give almost no info and support ?
Forum: Pro Tools 2019 03-08-2020, 02:53 PM
Replies: 25
Views: 2,784
Posted By spock999
PT Cloud Colaboration lost ALL my stuff ...

Last friday we did a lot of cleaning, mixing and tweaking of some New Project Now 2 day`s Later. AVIDE lost EVERYTHING !!! that`s many hours going to Crap and we are using a paid cloud acount not the...
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