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Posts Made By:
EddieJones
Forum:
Avid S1, S3, Dock and Control App
04-24-2024, 11:38 AM
Replies:
6
S1/ Eucon feature?
Views:
425
Posted By
EddieJones
Re: S1/ Eucon feature?
Open Windows on WS from DAW click......try setting that to your surface
Forum:
Avid S1, S3, Dock and Control App
04-24-2024, 09:44 AM
Replies:
7
DADman, Control app, talkback engaging
Views:
364
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
Good find, I'll check it out
Forum:
Artist Series
04-24-2024, 09:33 AM
Replies:
20
EUControl not working as Makie or HUI with Studio One?
Views:
6,803
Posted By
EddieJones
Re: EUControl not working as Makie or HUI with Studio One?
Logic is Native EUCON, you dont need to do the Mackie Control
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 11:01 AM
Replies:
7
DADman, Control app, talkback engaging
Views:
364
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
We can't reproduce in our QA Studio, so I asked others to look for you(Jeff)
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:43 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
500
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
Open a case with Avid and then let me know the case number. Is this both sides or just one set of 4 knobs?
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:35 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
500
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
It sounds like the actual knobs might have failed unfortunately.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 10:02 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
500
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
Do the knobs work OK if you put something like Avid Channel strip on them? Trying to see if its the physical knobs or a software problem.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 09:41 AM
Replies:
6
Artist control's soft knobs with the control app.
Views:
434
Posted By
EddieJones
Re: Artist control's soft knobs with the control app.
I'm the Product Manager of Control Surfaces and designer of Avid Control so yes, I know they won't work like this. Avid Control came out long after Artist Control and essentially replaced it.
Forum:
Avid S1, S3, Dock and Control App
04-23-2024, 08:14 AM
Replies:
6
Artist control's soft knobs with the control app.
Views:
434
Posted By
EddieJones
Re: Artist control's soft knobs with the control app.
Try this setting "Open windows on Ws when knobs assigned from a DAW click" Try Avid Control and Channel knobs This is the pref that sends the plugin etc to the correct place.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 05:12 PM
Replies:
7
DADman, Control app, talkback engaging
Views:
364
Posted By
EddieJones
Re: DADman, Control app, talkback engaging
So you are saying just restarting the control app causes talkback to turn on? Or do you need to restart DADMan too?
Forum:
Avid S4/S6
04-22-2024, 02:59 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Our QA guy thinks the same, hardware. Look inside the Ethernet connector see if any pins are bent....otherwise you'll have to RMA it.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 02:52 PM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
500
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
You can delete a map here or just remove all the pages in the editor
macOS Go > (Option key) Library > Preferences > Avid > Consoles > KnobMaps
Windows...
Forum:
Avid S4/S6
04-22-2024, 02:48 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
The graphic on the MTM Surface page is just that. You can move the knob and process how you want, the system doesn't care. If you are 100% sure that the cable to the internal network switch is OK (IE...
Forum:
Avid S4/S6
04-22-2024, 02:29 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Do the network leds on the connector light up?
Forum:
Avid S4/S6
04-22-2024, 02:26 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Its the network/IP address thats the issue. If you are 100% on the connection and its still not getting the correct address, it could be a hardware issue
Forum:
Avid S4/S6
04-22-2024, 02:12 PM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
As Jeff says its not getting an IP address. Make sure to power cycle the module after connecting the ethernet cable.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 09:26 AM
Replies:
6
S1/ Eucon feature?
Views:
425
Posted By
EddieJones
Re: S1/ Eucon feature?
yes, you should be able to do this, can you post your General EuControl Settings window?
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 09:24 AM
Replies:
17
Avid Dock Encoders - Some Not Working
Views:
500
Posted By
EddieJones
Re: Avid Dock Encoders - Some Not Working
Do the knobs work in other plugins or the default maps (so it's not a hardware issue)
A video of this would help.
Forum:
Avid S1, S3, Dock and Control App
04-22-2024, 09:22 AM
Replies:
6
Artist control's soft knobs with the control app.
Views:
434
Posted By
EddieJones
Re: Artist control's soft knobs with the control app.
These are treated like two surfaces not like the Dock/Control App which were designed as one. The Artist Control came years before the Control App.
Forum:
Pro Tools
04-19-2024, 12:57 PM
Replies:
58
M-Audio Midi Driver Removal / PT 2024
Views:
3,718
Posted By
EddieJones
Re: M-Audio Midi Driver Removal / PT 2024
An estimated nearly 20 years of support for a hardware product is no mean feat. Companies need to work on new products to be able to survive.
Forum:
Pro Tools
04-19-2024, 08:24 AM
Replies:
58
M-Audio Midi Driver Removal / PT 2024
Views:
3,718
Posted By
EddieJones
Re: M-Audio Midi Driver Removal / PT 2024
It's about supporting EUCON yes. I'm sure most EUCON customers would choose to put our resources to make that better than supporting an out of support for 10 years driver that was reverse engineered.
Forum:
Pro Tools
04-19-2024, 08:18 AM
Replies:
58
M-Audio Midi Driver Removal / PT 2024
Views:
3,718
Posted By
EddieJones
Re: M-Audio Midi Driver Removal / PT 2024
This has nothing to do with general MIDI which has had expanded functionality added to PT lately. Also there are many keyboards out there with Midi Machine Control and HUI control both of which are...
Forum:
Pro Tools
04-19-2024, 08:15 AM
Replies:
58
M-Audio Midi Driver Removal / PT 2024
Views:
3,718
Posted By
EddieJones
Re: M-Audio Midi Driver Removal / PT 2024
The C24 still works natively with Intel Mac, Windows and Apple silicon in Rosetta mode.
Forum:
Avid S4/S6
04-18-2024, 08:31 AM
Replies:
17
Factory Reset S6 Modules other than the Master
Views:
895
Posted By
EddieJones
Re: Factory Reset S6 Modules other than the Master
Sorry about this. It would be hard to program in a future change that we don't know about into older software :-) Are you able to update?
Forum:
Avid S1, S3, Dock and Control App
04-16-2024, 05:50 PM
Replies:
15
Avid Control won't work after updates
Views:
3,804
Posted By
EddieJones
Re: Avid Control won't work after updates
If the App runs and is available in the App store then it is OK and you have a different issue. Just to check, in the Avid Control App at the top left of the screen near the Counter theres no red !...
Showing results 1 to 25 of 500
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