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Forum: Pro Tools | Duet & Pro Tools | Quartet

04-02-2017, 05:40 AM

Replies: 7

Pro Tools Duet by Apogee does not wake up after sleep

Views: 14,455

Posted By Nei

Pro Tools Duet by Apogee does not wake up after sleep

I have a newly purchased "Pro Tools Duet by Apogee"-interface. It is connected on iMac (late 2009), macOS Sierra 10.12.3. I have installed the "PT I/O Control Panel"-software which functions...

Forum: Licensing & Accounts

04-02-2017, 05:09 AM

Replies: 8

Serial Number of new interface (ProTools Duet by Apogee) is invalid or already in use

Views: 6,886

Posted By Nei

Re: Serial Number of new interface (ProTools Duet by Apogee) is invalid or already in

The problem has been solved, although it took a while. Apparently this is a manufacturing error on Avid's end, in which Serial Numbers of some new products are no longer detected by Avid's own...

Forum: Licensing & Accounts

02-18-2017, 10:37 AM

Replies: 8

Serial Number of new interface (ProTools Duet by Apogee) is invalid or already in use

Views: 6,886

Posted By Nei

Serial Number of new interface (ProTools Duet by Apogee) is invalid or already in use

I just purchased a new "Pro Tools Duet by Apogee"-audio-interface which came with one-year subscription of Pro Tools 12. I bought the package from gear4music.fi. I have now followed the instructions,...

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