Avid Pro Audio Community
How to Join & Post
•
Community Terms of Use
•
Help Us Help You
Knowledge Base Search
•
Community Search
•
Learn & Support
Avid Pro Audio Community
>
Search Forums
Search Results
User Name
Remember Me?
Password
Register
FAQ
Today's Posts
Search
Search Forums
Show Threads
Show Posts
Tag Search
Advanced Search
Go to Page...
Page 1 of 20
1
2
3
11
>
Last
»
Showing results 1 to 25 of 500
Search took
0.05
seconds.
Search:
Posts Made By:
DigiTechSupt
Forum:
macOS
12-10-2023, 06:07 AM
Replies:
4
Mac Studio /M2 - Avid plugin missing
Views:
612
Posted By
DigiTechSupt
Re: Mac Studio /M2 - Avid plugin missing
Hi there.
Let me check for similar cases and get back to you.
Thanks
Forum:
MBOX Studio
09-07-2023, 06:19 AM
Replies:
6
Is this normal in Mbox Studio?
Views:
1,874
Posted By
DigiTechSupt
Re: Is this normal in Mbox Studio?
Hiya, Daniel. David here from the Community team. I saw that you have already created a case for this. Have you already returned the unit to the 3rd-party seller for repairs and/or replacement?
Forum:
Pro Tools
08-17-2023, 08:36 AM
Replies:
19
Pro Tools MIDI Beat Clock sync problems
Views:
4,094
Posted By
DigiTechSupt
Re: Pro Tools MIDI Beat Clock sync problems
Yes, please! The more tickets we have, the more we can have the dev team aware of the issue. Thanks!
Forum:
Pro Tools
08-17-2023, 08:24 AM
Replies:
4
Video window doesn't "float" and goes behind when switching to any other app
Views:
734
Posted By
DigiTechSupt
Re: Video window doesn't "float" and goes behind when switching to any other app
Hi! David here from Avid Community, can you send me a direct message of your Avid account email address so I can create a case for this? Thanks!
Forum:
Pro Tools HDX & HD Native Systems (Win)
08-08-2023, 03:13 PM
Replies:
5
Counter not rolling over
Views:
1,317
Posted By
DigiTechSupt
Re: Counter not rolling over
I’ve opened a suppport ticket for you regarding this one. Case 04664084
do you have a screen recording of this issue?
-Tope
Forum:
Pro Tools
08-01-2023, 08:58 AM
Replies:
7
Whole step shift Created Artifacts with Melodyne ARA. Bug?
Views:
1,211
Posted By
DigiTechSupt
Re: Whole step shift Created Artifacts with Melodyne ARA. Bug?
Hi! If you are experiencing any issues with ARA Melodyne integration, please feel free to create a case with us. It helps us be aware of the major issues so we can be aware of them. Thanks!
Forum:
Pro Tools
08-01-2023, 08:51 AM
Replies:
7
Whole step shift Created Artifacts with Melodyne ARA. Bug?
Views:
1,211
Posted By
DigiTechSupt
Re: Whole step shift Created Artifacts with Melodyne ARA. Bug?
Hi! I've already created a case for you for our team to address. The case number is 04660938. Let me know if you have any questions. Thanks!
Forum:
Technical Alerts
07-20-2023, 06:26 AM
Replies:
0
Fraunhofer MPEG-H plugin is now Live
Views:
5,305
Posted By
DigiTechSupt
Fraunhofer MPEG-H plugin is now Live
MPEG-H plug-ins installers for Pro Tools Ultimate (and PT Trial) are in customer accounts
*
https://avid.secure.force.com/pkb/articles/readme/Fraunhofer-MPEG-H-plug-in-for-Pro-Tools-Ultimate
*...
Forum:
Licensing & Accounts
06-28-2023, 05:21 AM
Replies:
4
iLok authorizing
Views:
999
Posted By
DigiTechSupt
Re: iLok authorizing
Hi Basslik,
You can sign in on your iLok License Manager App on your computer, Sign in with your iLok ID, then click on the Active tab then disable the license from the iLok Cloud. Then you can...
Forum:
Licensing & Accounts
06-21-2023, 10:31 AM
Replies:
6
Jitters
Views:
1,048
Posted By
DigiTechSupt
Re: Jitters
Hi, yes. The GET CURRENT plan will let you keep your Perpetual License and give you 1 year of support and updates.
-Tope
Forum:
Pro Tools
06-20-2023, 09:08 AM
Replies:
4
2023.6 Bug: 'None' Marker color is not saved
Views:
1,622
Posted By
DigiTechSupt
Re: 2023.6 Bug: 'None' Marker color is not saved
A case has been created for you as well (Case 04642586)
-Tope
Forum:
Pro Tools
06-20-2023, 09:05 AM
Replies:
4
2023.6 Bug: 'None' Marker color is not saved
Views:
1,622
Posted By
DigiTechSupt
Re: 2023.6 Bug: 'None' Marker color is not saved
Hi there!
I saw the case you opened, this has been escalated. Please check your Email for updates (Case 04642405)
Thank you,
-Tope
Forum:
MBOX Studio
06-18-2023, 10:06 AM
Replies:
1
Mbox 2 Mac Ventura (fingers crossed)
Views:
1,799
Posted By
DigiTechSupt
Re: Mbox 2 Mac Ventura (fingers crossed)
Hi!
Sorry to hear about that. A work around would be running a dual boot system, with one Partition running your current OS and the other running a supported OS version.
You can check...
Forum:
Technical Alerts
06-15-2023, 01:22 PM
Replies:
0
iLok Maintenance June 19 @ 9AM PDT
Views:
4,527
Posted By
DigiTechSupt
iLok Maintenance June 19 @ 9AM PDT
Monday, June 19th, 2023
9am to 10am PDT
iLok will be performing an upgrade on their iLok Cloud Services from 9am to 10am PDT on June 19, 2023. We don't expect any disruptions during the...
Forum:
Technical Alerts
06-15-2023, 11:43 AM
Replies:
0
New Sonic Drop - Noise Engineering Modular Motifs Now Available
Views:
4,237
Posted By
DigiTechSupt
New Sonic Drop - Noise Engineering Modular Motifs Now Available
A new drop has been added! Noise Engineering Modular Motifs is now available for download in the Sonic Drop tab on Avid Link.
Please click here...
Forum:
Pro Tools
06-14-2023, 08:45 AM
Replies:
7
Duplicating playlists not duplicating ARA data correctly
Views:
1,432
Posted By
DigiTechSupt
Re: Duplicating playlists not duplicating ARA data correctly
Hi Rich!
The case has already been looked at and has already been escalated and logged. You will be updated via the Case Email.
Thank you
-Tope
Forum:
Technical Alerts
06-07-2023, 10:45 AM
Replies:
0
Avid Link 2023.6 Now Available
Views:
4,987
Posted By
DigiTechSupt
Avid Link 2023.6 Now Available
Avid Link 2023.6 is now available through Avid Link, my.avid.com/products and Avid.com/products/avid-link.
More info:
Avid Link 2023.6 ReadMe...
Forum:
Pro Tools
06-05-2023, 08:55 AM
Replies:
7
UJAM Beatmaker dope 2 Serial Code
Views:
1,319
Posted By
DigiTechSupt
Re: UJAM Beatmaker dope 2 Serial Code
Hiya folks,
Can I ask if you people are still experiencing issues with your codes so I can inform our team? Thanks!
Forum:
Technical Alerts
05-30-2023, 11:59 AM
Replies:
0
New Pro Tools Inner Circle Reward - UJAM Beatmaker Dope 2
Views:
4,687
Posted By
DigiTechSupt
New Pro Tools Inner Circle Reward - UJAM Beatmaker Dope 2
UJAM Beatmaker dope 2 now available for customers who got an active Pro Tools Annual Subscription and Software Update and Support plan! Eligible customers can now claim this under their View My...
Forum:
Licensing & Accounts
05-28-2023, 09:44 AM
Replies:
9
I bought a perpetual license and haven't received confirmation or activation
Views:
1,491
Posted By
DigiTechSupt
Re: I bought a perpetual license and haven't received confirmation or activation
Hi, I found the support case opened for this. I've alerted the webstore tea with the situation. The order has already been placed. If the product is still not in your account after 24 hours, please...
Forum:
Licensing & Accounts
05-28-2023, 09:21 AM
Replies:
6
Account Locked due to multiple unsuccessful sign in attempts
Views:
2,401
Posted By
DigiTechSupt
Re: Account Locked due to multiple unsuccessful sign in attempts
Hi there,
Are you still currently locked out? Please send me an Email so we can have your password reset.
Thanks,
Tope
(
[email protected]
)
Forum:
Pro Tools
05-22-2023, 05:47 AM
Replies:
2
"Engine reset" error when video track is online
Views:
824
Posted By
DigiTechSupt
Re: "Engine reset" error when video track is online
Hello!
Have you started a case for this? If not, please start one here: https://www.avid.com/learn-and-support/contact-audio-and-music-support
Thanks!
Forum:
Windows
05-17-2023, 08:02 AM
Replies:
11
Bought Atmos only Mac last December, now have to pay for it!?
Views:
1,847
Posted By
DigiTechSupt
Re: Bought Atmos only Mac last December, now have to pay for it!?
The pricing you see (100) are for Pro Tools Subscribers.
You can go to https://www.avid.com/plugins/Dolby-Atmos-Renderer#show-2...
Forum:
Windows
05-17-2023, 06:55 AM
Replies:
11
Bought Atmos only Mac last December, now have to pay for it!?
Views:
1,847
Posted By
DigiTechSupt
Re: Bought Atmos only Mac last December, now have to pay for it!?
Hi Mike,
Sorry about that. This is what I found in the Dolby KBs
Existing customers: (those that do currently own the Dolby Atmos Production or Mastering Suites) can purchase an upgrade to...
Forum:
MBOX Studio
05-10-2023, 10:59 AM
Replies:
4
Help..Not Getting Loopback..
Views:
1,204
Posted By
DigiTechSupt
Re: Help..Not Getting Loopback..
Hi there,
Are you using the same computer to capture the audio? or are you using a different device and connect the input via bluetooth?
-Tope
Showing results 1 to 25 of 500
Page 1 of 20
1
2
3
11
>
Last
»
Forum Jump
User Control Panel
Private Messages
Subscriptions
Who's Online
Search Forums
Forums Home
Announcements
General
Technical Alerts
Pro Tools Software
Getting Started
Pro Tools Sketch
Pro Tools
Pro Tools | Intro Discussion
AAX Plug-ins
Virtual Instruments
macOS
Windows
Tips & Tricks
Licensing & Accounts
Pro Tools 2020/earlier... moved to Legacy Products
Pro Tools Hardware
MBOX Studio
Pro Tools | Carbon
Pro Tools | MTRX & MTRX Studio
Pro Tools HDX & HD Native Systems (Mac)
Pro Tools HDX & HD Native Systems (Win)
Pro Tools | Sync X & SYNC HD
Pro Tools | Duet & Pro Tools | Quartet
FireWire & USB Audio Interfaces (Mac)
FireWire & USB Audio Interfaces (Win)
Eleven Rack
Third Party Interfaces
Pro Tools Post Production
Post - Surround - Video
Live Sound
VENUE Live Sound Systems
Pro Mixing
Avid Pro Mixing General Discussion
Avid S4/S6
Avid S1, S3, Dock and Control App
Avid Dock
Avid Control
Artist Series
ICON & C|24
System 5
General Discussion & Off Topic
General Discussion
Training
Partner Announcements
Buy & Sell
Employment
Legacy Products
Pro Tools TDM Systems (Mac)
Pro Tools TDM Systems (Win)
Pro Tools 2020
Pro Tools 2019
Pro Tools 2018
Pro Tools 12
Pro Tools 11
Pro Tools 10
Pro Tools 9
RTAS & TDM Plug-ins
ProControl, Control|24, Command|8
003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)
003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win)
Pro Tools M-Powered (Mac)
Pro Tools M-Powered (Win)
Pro Tools SE and Essential (Mac)
Pro Tools SE and Essential (Win)
Digidesign Hardware & Software
Other Products
Pro Tools Express on Mac OS X
Pro Tools Express on Windows
Avid Scorch (iOS) Forum
The Drum Room
MIDI
Storage Subsystems
Avid Forums - Other Languages
Foro en Español
Le Forum en Français
Japanese Forum: Avid Audio フォーラム
Pro Tools HD, HD Native、ICONフォーラム
Pro Tools (Non-HD, LE, M-Powered, Express) フォーラム
Sibelius & Scorch フォーラム
All times are GMT -7. The time now is
06:52 AM
.
Contact Us
-
Home Pond
-
Archive
-
Privacy Statement
-
Terms of Service
-
Top
Powered by:
vBulletin
, Copyright ©2000 - 2008, Jelsoft Enterprises Limited.
Forum Hosted By: URLJet.com