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Search: Posts Made By: Chief Technician
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-01-2019, 03:39 PM
Replies: 7
Views: 1,427
Posted By Chief Technician
Exclamation Re: HDX nightmare

Agreed. My memory is that the v10 installer includes the driver. The driver install was separate beginning with v11.
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-01-2019, 03:36 PM
Replies: 9
Views: 1,081
Posted By Chief Technician
Arrow Re: Is HDX Firmware Backwards Compatible?

If they want any assurance that this will work, they need to be running at least v10.3.6. That was as far back as Avid tested for backwards compatibility with HDX firmware revisions.
Forum: macOS 04-01-2019, 03:31 PM
Replies: 9
Views: 11,992
Posted By Chief Technician
Post Re: SMPTE Time code in Pro Tools (multi camera live feed + audio sync question)

Pro Tools time stamps every clip recorded online with the original SMPTE time at which audio was recorded. You can recall this original SMPTE time for a clip by clicking the Original Time Stamp...
Forum: Pro Tools 10 01-21-2019, 11:42 AM
Replies: 1
Views: 7,051
Posted By Chief Technician
Lightbulb Re: Problems with HD Accel Core Card

I am not confident that this is true. Whenever I launched a DSP-based version of Pro Tools (MIX, HD, HDX) without an interface powered up, the application would eventually ask me to power up an...
Forum: Pro Tools 10 01-21-2019, 11:38 AM
Replies: 1
Views: 3,074
Posted By Chief Technician
Lightbulb Re: AAF video track problem - video stretched

That is the problem (Adobe Premiere).

That is good, though the problem is still likely to be that Adobe Premiere is the source application.

I have had issues with AAFs from Adobe Premiere...
Forum: Pro Tools 11 01-21-2019, 11:34 AM
Replies: 1
Views: 1,983
Posted By Chief Technician
Question Re: Bounce has no audio if i put in an album name

What is the name of the album that you were entering? Does it contain any characters other than letters or numbers?
Forum: Pro Tools 11 01-21-2019, 11:33 AM
Replies: 1
Views: 3,095
Posted By Chief Technician
Question Re: segmentation fault in thread mainthread at address 0x0

It means that Pro Tools is trying to do something and instead of providing you with a useful error message, it displays that one. Does this error message consistently appear when doing a particular...
Forum: macOS 01-19-2019, 01:29 PM
Replies: 16
Views: 11,072
Posted By Chief Technician
Question Re: ProTools not optimized for your Mac warning

This is not the case. Pro Tools Plug-In Compatibility Grid (http://avid.force.com/pkb/articles/en_US/compatibility/en343311) states Pro Tools 12 and above require plug-ins to be AAX format and...
Forum: Post - Surround - Video 12-30-2018, 12:01 PM
Replies: 51
Views: 20,681
Posted By Chief Technician
Post Re: QT Video Playback Delay, Seriously?

macOS Mojave 10.14 Release Notes (https://developer.apple.com/documentation/macos_release_notes/macos_mojave_10_14_release_notes)

"…deprecated 32-bit QuickTime framework which remains present in...
Forum: AAX Plug-ins 07-10-2018, 01:51 PM
Replies: 1
Views: 1,410
Posted By Chief Technician
Arrow Re: Summit Audio Grand Channel pro HDX Fan noise...

Probably. I do not have this plug-in and I do not know the criteria that is used for ramping up the fan on the HDX card. I always hear the fan when I launch Pro Tools and I perceive the fan noise...
Forum: macOS 07-10-2018, 01:49 PM
Replies: 10
Views: 2,252
Posted By Chief Technician
Arrow Re: Debilitating Stutter Freeze

This sounds similar to an issue a friend of mine had with a Grace interface, which is to say that you may want to avoid their interfaces in this particular configuration.
Forum: macOS 07-10-2018, 01:42 PM
Replies: 3
Views: 1,372
Posted By Chief Technician
Question Re: Anyone figured out how to get Soundminer to run?

Have you considered paying Soundminer for support? The forum was always unsupported in the sense that they checked in on it when they felt like it and always conveyed that if you wanted faster or...
Forum: Pro Tools 10 07-01-2018, 01:04 PM
Replies: 3
Views: 3,017
Posted By Chief Technician
Lightbulb Re: importing automation not accurate

If you are using analog I/O on these interfaces, then yes, they do have trim pots and they could affect this.
Forum: Pro Tools HDX & HD Native Systems (Mac) 06-28-2018, 02:48 PM
Replies: 1
Views: 1,041
Posted By Chief Technician
Arrow Re: iMac Pro Core useage

Pro Tools will use as much RAM and CPU as it needs.
Forum: macOS 06-28-2018, 02:43 PM
Replies: 3
Views: 1,776
Posted By Chief Technician
Question Re: PT Playback Issue

What happens if you press the N key on your keyboard, then place the cursor at bar 6 and press play?
Forum: macOS 06-28-2018, 02:41 PM
Replies: 7
Views: 1,262
Posted By Chief Technician
Post Re: Lost install

There is no single file. Please do the following:

Switch to Finder
Command+Shift+G
Paste ~/Library/Preferences into the field and click Go
Look for any files with PT, Pro Tools, or...
Forum: Pro Tools HDX & HD Native Systems (Mac) 05-31-2018, 12:45 PM
Replies: 6
Views: 2,251
Posted By Chief Technician
Exclamation Re: Noisy HDX Cards

The cards would fail from overheating if there were no fans on them. Yes, they can be loud. Perhaps you need an isolation cabinet instead?
Forum: Pro Tools HDX & HD Native Systems (Mac) 05-31-2018, 12:44 PM
Replies: 16
Views: 4,584
Posted By Chief Technician
Post Re: HDX on MacPro5.1 Westmere,Xeon W3690, PT12.8.3 HD?

That processor speed is not constant, unless this is a modified Mac Pro. The fastest, continuous processor speed for that model was 3.33GHz.

Why does your MacPro4,1 not work for HDX? I...
Forum: macOS 05-31-2018, 12:31 PM
Replies: 10
Views: 3,739
Posted By Chief Technician
Post Re: GDPR and Avid's advice to turn off Filevault

Since OS X Lion, Apple has been using FileVault 2 for volume encryption.

Apple claims that their encryption is abstracted from the application. No application knows that it is accessing an...
Forum: macOS 05-31-2018, 12:21 PM
Replies: 1
Views: 824
Posted By Chief Technician
Question Re: PT HD 11 & 12 on same build?

This is not a supported configuration. When you launch either version, it will overwrite the plug-ins that were installed by the previously launched version. Related to your question, the drivers...
Forum: macOS 05-20-2018, 03:11 PM
Replies: 14
Views: 10,648
Posted By Chief Technician
Post Re: Cannot import audio track via Import Audio menu item

The .mm is the type of file. The file name is Cfd_ImportAudioDialogMacOS. That file was stored on /Volumes/Development in the /158347/ProTools/NewFileLibs/Cfd/MacOS/ directory.

When you execute...
Forum: macOS 05-20-2018, 03:06 PM
Replies: 3
Views: 1,354
Posted By Chief Technician
Cool Re: Help w/Ancient ProTools Free sessions from early 2000's

I have a G4 with a bootable OS 9 partition and I can launch Pro Tools Free.
Forum: macOS 03-30-2018, 07:39 AM
Replies: 7
Views: 3,237
Posted By Chief Technician
Question Re: Unexplainable CPU Overload Error

What happens if you switch your sample rate to 48kHz? I understand that you may not want to work this way. I ask because someone else I know with a different interface was experiencing performance...
Forum: Pro Tools HDX & HD Native Systems (Mac) 03-25-2018, 01:47 PM
Replies: 3
Views: 1,240
Posted By Chief Technician
Question Re: Error message

What are you using for an interface? What is your sample rate? What is the make and model of both your SSD and your audio drive?
Forum: macOS 03-22-2018, 05:12 PM
Replies: 2
Views: 1,362
Posted By Chief Technician
Post Re: PT 10 Play/Stop NIGHTMARE

Page 420 of the Pro Tools Reference Guide. Change the state of the button underneath the Pencil Tool in the Edit window. That icon is the Timeline Insertion/Play Start Marker Follows Playback...
Showing results 1 to 25 of 500

 
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