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Search: Posts Made By: EddieJones
Forum: Artist Series 09-19-2018, 08:36 AM
Replies: 6
Views: 163
Posted By EddieJones
Re: Artist Mix not connecting to Pro Tools 12/2018

A number of things here.

Do not check Ethernet in PT this is for ICON, only check EUCON.
The latest version of EuControl is 18.3 have you tried that ?
If you are connecting with a direct...
Forum: Pro Tools | S3 09-17-2018, 06:17 PM
Replies: 7
Views: 377
Posted By EddieJones
Re: S3 and MOTU or RME AVB and Windows

Yes. An AVB Switch can handle normal traffic too.
Forum: Pro Tools | S3 09-17-2018, 11:27 AM
Replies: 7
Views: 377
Posted By EddieJones
Re: S3 and MOTU or RME AVB and Windows

Avid initially went with the open standard of AVB but others went with the licenced Dante e. We will work with what our customers want (So the Live consoles support both standards)
Forum: Pro Tools | S3 09-17-2018, 11:18 AM
Replies: 7
Views: 377
Posted By EddieJones
Re: S3 and MOTU or RME AVB and Windows

AVB has to go through an AVB switch (like the Motu ones) for best performance....put the S3 into the same switch.
Forum: Pro Tools | S3 09-15-2018, 08:06 AM
Replies: 7
Views: 377
Posted By EddieJones
Re: S3 and MOTU or RME AVB and Windows

The Motu box doesn't do AVB into Windows I think, only USB, but it looks Like the RME would work. We haven't tested it but I don't see why it wouldn't.
Forum: Avid Pro Mixing General Discussion 09-14-2018, 09:20 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

Yes, these are intricately linked so sometimes it will cause both to fail. We want to improve on this next year though.
Forum: Pro Tools | S6 09-14-2018, 09:19 AM
Replies: 12
Views: 571
Posted By EddieJones
Re: S6 Monitor Spkr sets default to chosen source

This is certainly doable, it would work the same as the transport keys do today. Hardcoded until you assign softkeys to them. I can't promise when though as we have a lot of other stuff we need to...
Forum: Pro Tools | Dock 09-14-2018, 09:17 AM
Replies: 7
Views: 421
Posted By EddieJones
Re: Avid says we have to use Ethernet, so it means using iPad's battery?

Its not a requirement either...its just a more reliable performance. (I don't use or need one on my system BTW)
Forum: Artist Series 09-14-2018, 09:15 AM
Replies: 4
Views: 198
Posted By EddieJones
Re: Eucontrol Network Configuration Alert - Windows 10

Go to the Windows Control Panel and open the EUCON Prefs. In there is a network select box, make sure it lists the network you are connected to. This error is not EuControl but your networking on the...
Forum: Pro Tools | S6 09-13-2018, 08:52 AM
Replies: 4
Views: 194
Posted By EddieJones
Re: New S6 M10 - Stored for 4 years in Customs - Weird behavior

This may be a problem with the SSD drive. Unfortunately, this is not an easy fix as to get to it would damage the heatsink seal (and that's not a standard connection that a user can do in the field)...
Forum: Pro Tools | S3 09-11-2018, 09:44 AM
Replies: 8
Views: 757
Posted By EddieJones
Re: C24 to S3? Some questions for you

You can't assigned groups to switches but you can use the 8 faders on the iPad Control App as 17-24. I think the way you are trying to work is not the way the system was designed and if you get these...
Forum: Avid Pro Mixing General Discussion 09-10-2018, 12:37 PM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

Can I confirm...you just have a Control ? have you tried changing the power supply ?
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:43 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

Not necessarily. The new 18.3 installer now has a really good clean up script in it. Firstly make sure it's the correct version 18.3.0.244. Run the installer and select uninstall All and then select...
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:34 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

OK, these things all point to a network issue. The fact it crashes on OSX boot is key...its only doing one thing...checking the network. Have you tried both ports...does the issue change? Do you...
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:30 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

I presume you have tried it without Metric halo ?
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:27 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

Also what is crashing, your original post says Logic crashes on open...is this still the case ?
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:23 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

What versions of logic, PT and OS ?
Forum: Avid Pro Mixing General Discussion 09-08-2018, 07:20 AM
Replies: 23
Views: 2,786
Posted By EddieJones
Re: Eucon crashes

What version of EUCON are you running, have you updated to 18.3 yet ?
Forum: Pro Tools | S3 09-06-2018, 12:25 PM
Replies: 8
Views: 757
Posted By EddieJones
Re: C24 to S3? Some questions for you

No, what you would do is show those fader groups' VCA's on the tracks page of the iPad App. Each time you tap one it would spill out onto the S3. If you had a Dock the Master fader would be on that....
Forum: Pro Tools | Dock 09-06-2018, 10:04 AM
Replies: 6
Views: 472
Posted By EddieJones
Re: Dock 12 Softkeys going to sleep

Yes this fix seemed to resolve most peoples issues. Have you customized the softkeys, I wonder if something in them is causing this. If so, could you try the default for a few days and see if that...
Forum: Pro Tools | S3 09-05-2018, 08:38 PM
Replies: 8
Views: 757
Posted By EddieJones
Re: C24 to S3? Some questions for you

I'll ask but I think its something like 99 already (don't quote me on that)
Forum: Artist Series 09-05-2018, 11:28 AM
Replies: 8
Views: 600
Posted By EddieJones
Re: Artist Series Avid Euphonics MC Color - left wheel not responding

The firmware is actually just software on the hardware and is usually tied to the same version of EuControl.
Forum: Pro Tools | S6 09-05-2018, 11:22 AM
Replies: 12
Views: 566
Posted By EddieJones
Re: S6 Snapshop names not recalling on softkeys

It appears someone hard named them (Jeff ?) Try deleting the given name in the Softkey editor and the names from PT should come through.
Forum: Artist Series 09-05-2018, 11:15 AM
Replies: 8
Views: 600
Posted By EddieJones
Re: Artist Series Avid Euphonics MC Color - left wheel not responding

uninstall EuControl and put an older version on....you can then change the firmware to that version
Forum: Artist Series 09-05-2018, 10:21 AM
Replies: 8
Views: 600
Posted By EddieJones
Re: Artist Series Avid Euphonics MC Color - left wheel not responding

You can try redoing the firmware in EuControl
Showing results 1 to 25 of 500

 
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