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Search took 0.01 seconds. Search: Posts Made By: jburik1176

Forum: Licensing & Accounts

07-08-2015, 09:19 AM

Replies: 31

Unable to link Avid Master Account with iLok account "Failed to access the User ID"

Views: 24,965

Posted By jburik1176

Re: Unable to link Avid Master Account with iLok account "Failed to access the User I

This is happening at: https://www.avid.com/US/accountilok/DefaultILok

in Firefox, Chrome, and Safari

Forum: Licensing & Accounts

07-07-2015, 05:11 PM

Replies: 31

Unable to link Avid Master Account with iLok account "Failed to access the User ID"

Views: 24,965

Posted By jburik1176

Re: Unable to link Avid Master Account with iLok account

Yes. I am able to log in both at ilok.com and by way of the iLok license manager.

Forum: Licensing & Accounts

07-07-2015, 05:06 PM

Replies: 31

Unable to link Avid Master Account with iLok account "Failed to access the User ID"

Views: 24,965

Posted By jburik1176

Unable to link Avid Master Account with iLok account "Failed to access the User ID"

I'm trying to activate a PTHD12 upgrade code and am unable to do so because I can't link my ilok account with my Avid Master Account. Each time I try to link it I get the error message: "Failed to...

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