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Search: Posts Made By: mixgate110
Forum: Licensing & Accounts 05-06-2020, 09:55 AM
Replies: 1
Views: 313
Posted By mixgate110
Paying for support and not getting it

April 23rd case opened
May 6 no case resolution can phone support for Avid CS licensing only email support.

Paying for support and not getting it :eek:
Forum: Pro Tools 2020 05-03-2020, 04:27 PM
Replies: 8
Views: 661
Posted By mixgate110
Re: 4K Monitor Support

if you look at the system profiler it will tell you your Mac Resolution
Forum: Pro Tools 2020 04-16-2020, 01:27 AM
Replies: 132
Views: 8,661
Posted By mixgate110
Re: Is Pro Tools behind the curve?

People often gripe about features missing in Pro Tools.
Pro Tools more often has lead the industry and other companies are still trying to catch up.
I use Logic and few other DAW's from time to...
Forum: Licensing & Accounts 04-09-2020, 05:59 PM
Replies: 2
Views: 416
Posted By mixgate110
Expected Service Time

How long does it take to get an Avid CS to respond to a case - my case is from 4/5/2020 - its still says its in the Queue :confused:
Forum: Licensing & Accounts 04-04-2020, 01:45 PM
Replies: 39
Views: 3,613
Posted By mixgate110
Re: Avid Cloud broken AGAIN

I can log in no problem at 2 o'clock in the morning
Forum: Licensing & Accounts 04-04-2020, 01:43 PM
Replies: 39
Views: 3,613
Posted By mixgate110
Re: Avid Collaboration Cloud server down?

not working here either.
nothing like paying for something and not being able to use this service.
Avid management needs to address this immediately.
During these days studios are closed and many...
Forum: Pro Tools 2020 03-29-2020, 02:40 PM
Replies: 305
Views: 29,862
Posted By mixgate110
Re: Come On 20.

not to sound like a broken record BUT when Avid increased HD upgrades by 300% and moved to an annual subscription for upgrades. Avid PROMISED MORE upgrades where in fact Avid has given FEWER...
Forum: Licensing & Accounts 03-13-2020, 11:17 AM
Replies: 2
Views: 784
Posted By mixgate110
Re: Specific version of PT 12.8.1?

you will have to create a download centre account inside your Avid Account is you have not done so it is not automatically created. I have no idea why Avid does that it's confusing for a lot of users.
Forum: Licensing & Accounts 03-13-2020, 11:10 AM
Replies: 1
Views: 448
Posted By mixgate110
Case # 03895563

March 2 - no response on my case why does it take so long from Avid to respond to support cases? I could see it if they we charging for support but having purchased a support plan its not fair to...
Forum: Licensing & Accounts 09-22-2019, 12:08 PM
Replies: 2
Views: 728
Posted By mixgate110
Re: Lack of Response on My case

having to pay for support then waiting 10 - days issue still is not resolved :eek:
Forum: Licensing & Accounts 09-20-2019, 08:17 AM
Replies: 2
Views: 728
Posted By mixgate110
Lack of Response on My case

Why does it take so long for my case to be resolved ?
My case number is 03785310
I think 7 days to resolve a case is way too long. :confused:
Forum: Virtual Instruments 04-30-2019, 01:00 PM
Replies: 1
Views: 2,016
Posted By mixgate110
UVI Falcon @ 192K

100% useless @ 192K.
Don't know about any other sample rates I only work in HI-Res Audio.
Mac OS High Sierra MP 2013 12 core Pro Tools 2018.12
Sonnet Chassis w/ HDX 2 system
Forum: Licensing & Accounts 04-11-2019, 04:37 PM
Replies: 3
Views: 1,342
Posted By mixgate110
Re: Getting the correct Pro Tools license

thanks
what plugins work with the "Pro Tools Plan" ilok license?
Forum: Licensing & Accounts 04-10-2019, 09:30 PM
Replies: 3
Views: 1,342
Posted By mixgate110
Getting the correct Pro Tools license

I started a support case and I have gotten several emails saying Support is "working on it" but I can't activate Pro Tools 2018.12 because the correct license is not in my ilok account. :confused:
Showing results 1 to 14 of 14

 
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