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Posts Made By:
PaulV
Forum:
Pro Tools
09-28-2023, 10:03 AM
Replies:
8
Drag session to import session data broken
Views:
1,498
Posted By
PaulV
Re: Drag session to import session data broken
Hi saqibhassan,
Sorry drag and drop of sessions isn't working for you, and thank you for posting an example. We can reproduce the issue and will get that fixed asap.
Forum:
Pro Tools Sketch
09-25-2023, 04:20 PM
Replies:
6
Perpetual Query
Views:
844
Posted By
PaulV
Re: Perpetual Query
Sketch internally has its own versions of SynthCell and PlayCell (plus other plug-ins) that are separate from the AAX editions of those plug-ins that come with Pro Tools. They will work inside of...
Forum:
Pro Tools Sketch
09-25-2023, 03:16 PM
Replies:
6
Perpetual Query
Views:
844
Posted By
PaulV
Re: Perpetual Query
The SynthCell and PlayCell in Sketch (along with all the built-in effects in Sketch) are free along with Sketch itself.
Forum:
Pro Tools Sketch
09-22-2023, 04:43 PM
Replies:
4
Awesome Start! Hope to see continued development with Sketch.
Views:
663
Posted By
PaulV
Re: Awesome Start! Hope to see continued development with Sketch.
...So basically seeing SKETCH having Multichannel Outputs.
Super; you'll be glad to know that's also high on the list as well.
Is it possible to drag a clip from PT's timeline into a cell?
...
Forum:
Pro Tools Sketch
09-22-2023, 12:41 PM
Replies:
4
Awesome Start! Hope to see continued development with Sketch.
Views:
663
Posted By
PaulV
Re: Awesome Start! Hope to see continued development with Sketch.
Happy to hear, and these are great suggestions! Fortunately these are mostly on the radar already, but we can take your suggestions as votes for these particular features; it's hard squeeze...
Forum:
Pro Tools Sketch
09-22-2023, 12:21 PM
Replies:
6
Dragging MIDI Clips to Pro Tools Session
Views:
1,027
Posted By
PaulV
Re: Dragging MIDI Clips to Pro Tools Session
Not yet, but soon! Currently dropping MIDI clips will render them into audio as it sounds on the Sketch track. Stay tuned.
Forum:
Pro Tools 11
07-30-2013, 01:08 PM
Replies:
34
ProTools bug/how to report/customerservice?
Views:
13,503
Posted By
PaulV
Re: ProTools bug/how to report/customerservice?
Thank you for posting this. We'll investigate and see what we can discover.
Forum:
Pro Tools 11
07-28-2013, 11:24 PM
Replies:
34
ProTools bug/how to report/customerservice?
Views:
13,503
Posted By
PaulV
Re: ProTools bug/how to report/customerservice?
Hi Mike,
Sorry you're getting delays with PT11 on Windows. We've seen something like this a few times, and might have some ideas.
Would you be able to record a screen capture video of this? ...
Forum:
Pro Tools 11
07-15-2013, 09:48 PM
Replies:
6
PT11 HD on OSX 10.7.5 hangs on sample import
Views:
4,503
Posted By
PaulV
Re: PT11 HD on OSX 10.7.5 hangs on sample import
Hi there,
Sorry you're bumping into this - we've seen the issue and have a fix for it that we'll try to get out in an upcoming Pro Tools update.
In the meantime, there are a couple options to...
Forum:
Pro Tools 11
07-09-2013, 04:47 PM
Replies:
2
New workspace problems
Views:
3,100
Posted By
PaulV
Re: New workspace problems
Hi Pete,
Sorry you're running into this issue. We are aware of the bug, and are working on a fix for it for a subsequent release.
Forum:
Pro Tools 11
07-02-2013, 11:58 PM
Replies:
4
Issue dragging from workspace - PT11
Views:
3,218
Posted By
PaulV
Re: Issue dragging from workspace - PT11
Hi Nose, just to clarify, are you Windows? I'm going to suspect Windows since you're talking about the 'not responding text'.
Do you have any CD's / DVD's in your drive? If so, can you try...
Forum:
Pro Tools HDX & HD Native Systems (Mac)
05-25-2012, 03:36 PM
Replies:
4
10.2 mutes after bounce
Views:
3,061
Posted By
PaulV
Re: 10.2 mutes after bounce
Can you double check that e-mail? It didn't arrive.
Also, you don't need to include audio, just the session file. If it was too big, that might be why it didn't make it.
It sounds like the...
Forum:
Pro Tools HDX & HD Native Systems (Mac)
05-23-2012, 12:30 PM
Replies:
4
10.2 mutes after bounce
Views:
3,061
Posted By
PaulV
Re: 10.2 mutes after bounce
Hi there,
Does this happen every time with a particular session? If so, would you mind sending it in to ProTools_Transfer at avid dot com?
Do you have any mute automation on that output...
Forum:
macOS
05-22-2012, 11:33 AM
Replies:
52
10.2.0 Update for Win and Mac is out
Views:
20,432
Posted By
PaulV
Re: 10.2.0 Update for Win and Mac is out
It is not yet qualified with 10.7.4. More information will be posted soon. For now you'll want to stick with 10.7.3 if you can.
That said, initial testing with 10.7.4 looks promising, and...
Forum:
Pro Tools 10
05-22-2012, 11:23 AM
Replies:
2
10.2 Surround Mixer.dpm has 0 Byte
Views:
3,175
Posted By
PaulV
Re: 10.2 Surround Mixer.dpm has 0 Byte
That's a little odd looking. FWIW the surround mixer plug-in is only used for HD systems. We'll look into it.
Thanks for posting this.
Forum:
Pro Tools 10
05-22-2012, 09:03 AM
Replies:
2
"Problem detected with the audio clock" HDX
Views:
3,168
Posted By
PaulV
Re: "Problem detected with the audio clock" HDX
Hi there,
We've fixed several HDX clock issues with 10.2. I'd recommend you try this version.
Forum:
Pro Tools 10
04-29-2012, 11:52 AM
Replies:
4
Importing many session files to make a new long session
Views:
6,313
Posted By
PaulV
Re: Importing many session files to make a new long session
I wasn't sure if you're using Pro Tools HD or not, but if you are, you can drag session files on to the timeline to get the import session dialog, then if your sessions use the same name for the...
Forum:
Pro Tools HDX & HD Native Systems (Mac)
04-14-2012, 01:01 AM
Replies:
8
HDX question re: voice allocation
Views:
4,900
Posted By
PaulV
Re: HDX question re: voice allocation
Yes this still happens, but 1) you've got more voices, and 2) It uses half the number of voices as HD to do this. DSP->RTAS->DSP with HDX only uses 1 voice, as opposed to HD which used 2 for that...
Forum:
Pro Tools 10
03-24-2012, 10:52 PM
Replies:
4
Importing 8 Bit WAV Files
Views:
5,044
Posted By
PaulV
Re: Importing 8 Bit WAV Files
I did a quick test with some 8-bit reference files, and it seems to be working in PT 10. Admittedly, there probably aren't many people working with 8 bit files, so it doesn't get much exposure.
...
Forum:
macOS
03-17-2012, 10:51 PM
Replies:
1
HELP please PT 10.1.1 suddenly QUITS
Views:
3,237
Posted By
PaulV
Re: HELP please PT 10.1.1 suddenly QUITS
Sorry you're crashing, and thanks for posting the crash log. It seems to be a crash in the Monophonic Elastic Audio plug-in during playback. Does it happen every time you play this session?
If...
Forum:
Pro Tools 10
03-01-2012, 11:31 AM
Replies:
6
Beware: Possible Avid Beta Scam???
Views:
5,348
Posted By
PaulV
Re: Beware: Possible Avid Beta Scam???
Yes, it's legit. That's the provider we use to host the beta forums.
Forum:
Pro Tools 10
02-26-2012, 09:11 PM
Replies:
3
Fades now supported on Elastic tracks in PT10?
Views:
3,401
Posted By
PaulV
Re: Fades now supported on Elastic tracks in PT10?
Yes, the little bumps you may have heard on elastic audio tracks are gone with real-time fades in PT 10. The trouble that previous versions had was that because the elastic audio algorithms are...
Forum:
Pro Tools 10
02-26-2012, 08:20 PM
Replies:
17
Avid - fix the redraw issue
Views:
6,047
Posted By
PaulV
Re: Avid - fix the redraw issue
Hi there,
Yeah that's an annoying one. Fortunately this has been fixed and will be in an upcoming PT release.
Forum:
Pro Tools HDX & HD Native Systems (Mac)
02-10-2012, 09:57 PM
Replies:
13
HDX cards, AAX plugins and voices
Views:
7,883
Posted By
PaulV
Re: HDX cards, AAX plugins and voices
Yes, what Brandonx1 said. More specifically, a single voice has two directions with HDX - to the card and from the card. HDX allows us more flexibility than HD, so a round trip (such as an RTAS...
Forum:
Pro Tools 10
02-01-2012, 03:25 PM
Replies:
22
Error commuicating with digishoetool - please help
Views:
18,575
Posted By
PaulV
Re: Error commuicating with digishoetool - please help
Hi there,
Sorry you're having trouble with this. One thing that can cause this error is improper permissions in certain folders.
Give this a try, from the Finder:
Navigate to...
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