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Search: Posts Made By: jeffro
Forum: Licensing & Accounts 10-30-2017, 02:23 PM
Replies: 11
Views: 8,395
Posted By jeffro
Re: Validate or Update billing information

Started a support case to get this solved and replaced the licenses (for iLok ending with C). Please activate those now and look for a case notice email soon.
Forum: Licensing & Accounts 01-14-2017, 09:35 AM
Replies: 11
Views: 8,395
Posted By jeffro
Re: Validate or Update billing information

Sorry for the trouble. Support cases are in progress now for both of you.
Forum: Licensing & Accounts 01-13-2017, 11:42 AM
Replies: 11
Views: 8,395
Posted By jeffro
Re: Validate or Update billing information

Welcome to the community.

Reviewing your account and replying via support case, so please check your email and reply to that. Thanks!
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