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Search: Posts Made By: gabrielaudio
Forum: Licensing & Accounts 02-19-2019, 09:15 PM
Replies: 8
Views: 3,691
Posted By gabrielaudio
Re: My ProTools 12 EDU license is not in my iLok Account - auto-upgrade from PT10

No, the period of free upgrades or support passed, that's why the last version I have licensed is the PT 12.2.1 (and not the 12.8, etc...). But I understand that it should be automatically added to...
Forum: Licensing & Accounts 02-19-2019, 02:34 PM
Replies: 8
Views: 3,691
Posted By gabrielaudio
Re: My ProTools 12 EDU license is not in my iLok Account - auto-upgrade from PT10

So I have to pay almost 40 € for something that is definitely an Avid's issue...Amazing customer support.... :mad:

Anyway, I found other topics where users received support from Avid's members.
Forum: Licensing & Accounts 02-19-2019, 02:23 PM
Replies: 8
Views: 3,691
Posted By gabrielaudio
Forum: Licensing & Accounts 02-14-2019, 04:57 AM
Replies: 8
Views: 3,691
Posted By gabrielaudio
Re: My ProTools 12 EDU license is not in my iLok

As I said, there is NO license in the whole iLok account (not in the iLok, not in the account, etc...). And the Avid Application Manager says that the PT 12 license is not activated.

I bought a...
Forum: Licensing & Accounts 02-14-2019, 12:29 AM
Replies: 8
Views: 3,691
Posted By gabrielaudio
Upgrade to ProTools 12 not transfered to my iLok Account - Avid?

Hi!

I have an automatic upgrade to ProTools 12 licensed in my Avid Master Account, but it's not in my iLok Account. I've read that some people had the same issue. Please, if there's somebody from...
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