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Search: Posts Made By: mik
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-26-2020, 02:51 AM
Replies: 11
Views: 1,340
Posted By mik
Re: Current state of thunderbolt 3 and HDX...

Hi,
I need some advice.
I wanted to put 2 HDX cards on this new Sonnet enclosure with thunderbolt 3.
But it is to use essentially with a 2010 MacPro. we need an extra Pcie slot...

will it work...
Forum: Licensing & Accounts 04-18-2020, 08:07 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

Thanks


Envoyé de mon iPhone en utilisant Tapatalk
Forum: Licensing & Accounts 04-18-2020, 03:23 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

When i hit the drop down arrow i can't see the "select upgrade options"
I have what is on the 1st image of message #3.
On the left side, the perpetual licence of protools ultimate but no action can...
Forum: Licensing & Accounts 04-18-2020, 02:49 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

In the product page, i can't select any licence, but only enter a code and then submit with a blue button.
Forum: Licensing & Accounts 04-18-2020, 02:35 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

Well we only want to have the one year subscription for the support plan to be able to work with the latest version of pro tools.
Thanks for your help, i will try to open a ticket with the Avid...
Forum: Licensing & Accounts 04-18-2020, 02:28 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

well we have a code for expired support plan. Exactly what we have.
Maybe a moderator can see on our account what is wrong.
Forum: Licensing & Accounts 04-18-2020, 02:21 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

We tried that quite a few times now...
In the 1st screenshot of my second message, there is the box where we tried to reinstate with "one year subscription crossgrade".




maybe we need...
Forum: Licensing & Accounts 04-18-2020, 02:09 AM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

Hi,
Thanks a lot for your help.

Yes, that's exact.

I tried again and again, no extra space unfortunatly.

the link provide by sweetwater for activating was a little different than yours but...
Forum: Licensing & Accounts 04-17-2020, 11:32 PM
Replies: 18
Views: 1,117
Posted By mik
Re: Surrender Support plan for new one

Hi,


Thanks a lot. We bought the good item yes.I tried the exact procedure, but have an error message. (see the image).

The code is paste directly from the email from sweetwater.



On...
Forum: Licensing & Accounts 04-17-2020, 01:06 PM
Replies: 18
Views: 1,117
Posted By mik
Surrender Support plan for new one

Hi,


we have a expired suport plan but a-have a perpetual licence for pro tools ultimate.

We just bought a renew licence from sweetwater for an expired support plan.
Sweetwater says that we...
Forum: Avid S1, S3, Dock and Control 03-04-2020, 12:37 PM
Replies: 140
Views: 15,840
Posted By mik
Re: fader automation stops during pass

So the problem is found ! Great !
But can we be sure that all the S1 in store are now without that big problem ?!
Do you call back all the affected units ?
Is it a wide range of units ?
I think...
Forum: Post - Surround - Video 02-10-2020, 03:48 AM
Replies: 2
Views: 583
Posted By mik
Re: AAF import with multichannel files

Thanks henningaround.
I've asked the image dpt to send me another AAF files, with mono files attached.
Forum: Post - Surround - Video 02-10-2020, 02:11 AM
Replies: 2
Views: 583
Posted By mik
AAF import with multichannel files

Hi,

I've tried to open an AAF that seems to connect to multichannel files.
I 've tried different versions of protools from 2018 to 2019.5 without any success?
The AAF is no embbeded and try to...
Forum: Post - Surround - Video 01-01-2020, 06:23 AM
Replies: 40
Views: 9,024
Posted By mik
Re: Bug in new video engine 2019.10

Hi,


After installation, reset the prefs ans so on, 2019.10 seems to work on my system (high Sierra HDX). In editing process all was ok.


But after the session becomes complex, i began to...
Forum: Pro Tools 2019 12-23-2019, 08:39 AM
Replies: 90
Views: 14,809
Posted By mik
Re: 2019.12 Discussion

Hi,


I had lot of problems with 2019.10 regarding video work.
I've tried a lot of things but Pro tools wasn't stable at all and the video goes to black too often. Reverting to 2019.5 solved the...
Forum: Pro Tools 2019 11-09-2019, 05:05 AM
Replies: 5
Views: 1,107
Posted By mik
Re: 2019.10_ Video starts then goes black

Hi,


I have video problems also with this new 2019.10.
In a session that worked perfectly with 2019.6 and also 2018.5 ;
video seems to struggle then goes to black after 15 or 20mn.

Very...
Forum: Pro Tools 2019 05-11-2019, 02:31 AM
Replies: 89
Views: 17,564
Posted By mik
Re: 2019.8

Yes !

Marker improvement !! We need multiple types of markers (ADR, NOTES, Scenes....etc...)
And
Folders for audio clip.
Forum: Pro Tools HDX & HD Native Systems (Mac) 09-15-2018, 11:55 AM
Replies: 8
Views: 1,956
Posted By mik
Re: Studio monitoring/speaker management solution?

Hi,

I work with a BMC from Bluesky audio. It's discontinued, but they have now another control :
http://abluesky.com/products/audio-management-controller/

I find it very useful and not...
Forum: Pro Tools 2018 05-04-2018, 09:51 AM
Replies: 2
Views: 1,676
Posted By mik
Re: iLok Cloud and other physical iLok

Hi,

You're right, another session was open with the cloud authorization.
Will try that ASAP.
Thanks
Forum: Pro Tools 2018 05-04-2018, 05:28 AM
Replies: 2
Views: 1,676
Posted By mik
iLok Cloud and other physical iLok

Hi,

I've put my professional computer to Ilok cloud for Protools 2018. Everything seems smooth.
But I wanted to work at my home, using the ilok cloud authorization, then, a friend wanted to use...
Forum: Pro Tools 2018 02-05-2018, 07:41 AM
Replies: 160
Views: 44,451
Posted By mik
Re: Pro Tools 2018.1 (12.9)

It's not only the zoom level but the number of regions displayed on screen and the zoom level.

For me the bug is very present if my screen is quite full of edited regions.
If i zoom out a lot,...
Forum: Pro Tools 2018 02-05-2018, 06:47 AM
Replies: 160
Views: 44,451
Posted By mik
Re: Pro Tools 2018.1 (12.9)

I can reproduce the lag bug. This is pretty annoying with large session.
The more regions you have displayed on screen, the more laggy the selection tool is.

The exact same session, can be...
Forum: Pro Tools 2018 01-26-2018, 11:35 AM
Replies: 160
Views: 44,451
Posted By mik
Re: Pro Tools 2018.1 (12.9)

Works great here with video all day long.
With High Sierra 10.13.3
Just a bounce to quicktime that didn't work, but didn't try to really look what happened.
The eq look in mix window is helpfull...
Forum: Pro Tools 12 12-20-2017, 08:19 AM
Replies: 28
Views: 11,022
Posted By mik
Re: High Sierra

Well, it seems not clear about the HD driver on High Sierra.
Does someone made a test ?
Forum: Post - Surround - Video 12-20-2017, 07:45 AM
Replies: 14
Views: 5,251
Posted By mik
Re: 12.8.2 sluggish?

I can't find any info from Avid on the 12.8.3 HD driver not compatible with High Sierra.
Does someone has a link ?
Showing results 1 to 25 of 339

 
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