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Search: Posts Made By: Kyle Splittgerber
Forum: Pro Tools 2019 05-11-2019, 10:30 AM
Replies: 20
Views: 907
Posted By Kyle Splittgerber
Re: AAE Error 1 when doing HDX firmware update

Have you tried manually resetting HDX firmware?
http://avid.force.com/pkb/articles/en_US/How_To/Reset-HDX-firmware?retURL=%2Fpkb%2Farticles%2Fen_US%2FHow_To%2FReset-HDX-firmware&popup=true
Forum: Pro Tools 2019 05-10-2019, 09:31 AM
Replies: 27
Views: 3,165
Posted By Kyle Splittgerber
Forum: Pro Tools 2019 05-09-2019, 07:53 PM
Replies: 27
Views: 3,165
Posted By Kyle Splittgerber
Re: 2019 ultimate and heat

Great suggestion, unkJE!
Forum: Pro Tools 2019 05-09-2019, 05:55 PM
Replies: 27
Views: 3,165
Posted By Kyle Splittgerber
Re: 2019 ultimate and heat

Ok, thanks. That's the version of ILM you should have. So, this is puzzling.
Forum: Pro Tools 2019 05-09-2019, 05:35 PM
Replies: 27
Views: 3,165
Posted By Kyle Splittgerber
Re: 2019 ultimate and heat

Thanks for trying that. What version of iLok License Manager is installed?

Using iLok License Manager, will you try moving the HEAT license from the iLok to your account, then from your account...
Forum: Pro Tools 2019 05-09-2019, 02:51 PM
Replies: 27
Views: 3,165
Posted By Kyle Splittgerber
Re: 2019 ultimate and heat

For those of you seeing the issue...

Will you download latest iLok License Manager, relaunch Pro Tools, and check?

https://www.ilok.com/
Forum: Pro Tools 12 02-15-2017, 02:54 PM
Replies: 4
Views: 2,478
Posted By Kyle Splittgerber
Re: Windows 10 | Drag&Drop from Soundbase to Explorer & other Software

Hey Jason,

Currently, Workspace doesn't support dragging files outside of Pro Tools. So, this wouldn't really work in the workflow you've described. That would be an interesting feature though....
Forum: Pro Tools 12 02-15-2017, 02:32 PM
Replies: 8
Views: 4,328
Posted By Kyle Splittgerber
Re: Loopmasters (No Folder and No Content in Sound Library)

Sounds like you got it installed, but do you mind taking a screenshot of Soundbase window (Window > New Workspace > Soundbase) and attaching that here? Please expand Sound Libraries > Avid...
Forum: Pro Tools 12 12-20-2016, 11:38 PM
Replies: 8
Views: 3,651
Posted By Kyle Splittgerber
Re: Pro Tools Control for iOS problem

That was definitely not intended as an "I told you so". You mentioned it wasn't documented, so I responded that it was. Also, if you look at my post history you'll see I do respond to posts about...
Forum: Pro Tools 12 12-19-2016, 03:04 PM
Replies: 8
Views: 3,651
Posted By Kyle Splittgerber
Re: Pro Tools Control for iOS problem

Just so you don't think we forgot to mention this, it's on pg 6 of PTC guide:
http://connect.euphonix.com/documents/3.4.1/Pro%20Tools%20Control%20Guide.pdf
Forum: Pro Tools 12 11-30-2016, 08:54 PM
Replies: 4
Views: 1,821
Posted By Kyle Splittgerber
Re: break points snap between waves, cant move left and right

Also, when in Grid mode you can hold Command (Mac) or Control (Win) keys to suppress the grid and gain unrestricted breakpoint adjustment.
Forum: Pro Tools 12 11-30-2016, 05:02 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

Thanks for mentioning this. We'll check it out.
Forum: Pro Tools 12 11-30-2016, 03:52 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

I see. So, you are used to holding Command even when trimming clips in Slip mode? Looks like you are getting bit by muscle memory here. Not sure I have a suggestion other than to use it until that...
Forum: Pro Tools 12 11-30-2016, 02:31 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

How is it interfering exactly? If you don't want to enable Grid when in Slip while trimming clips, just don't hold Command (Control) key.
Forum: Pro Tools 12 11-30-2016, 01:20 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

No. Grid Toggle for clip editing has not been changed. For instance, you can still switch between Grid and Slip modes while trimming clips via Command (Mac) or Control (Win) keys.
Forum: Pro Tools 12 11-30-2016, 12:49 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

Hi All,

Thanks for your feedback regarding the breakpoint changes in 12.6 and patience while we worked on fixes. We have just released 12.6.1...
Forum: Pro Tools 12 10-24-2016, 02:10 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

No, I wasn't aware of Shift+Option+Command allowing unconstrained, fine breakpoint adjustment. Were you aware of this before guitardom mentioned it here...
Forum: Pro Tools 12 10-14-2016, 02:13 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

No problem, guys. Thanks for your patience while we change it back.

Any additional comments on the following?
"We can also make it so that Command (Control) will allow for unconstrained, fine...
Forum: Pro Tools 12 10-11-2016, 01:51 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine breakpoint adjustment change in 12.6 = Showstopper

Thanks everyone for the feedback. Obviously, this change is too invasive to user's workflows, so our plan is simply to restore Legacy behavior for breakpoint adjustment in Slip mode (no preference)....
Forum: Pro Tools 12 09-28-2016, 04:22 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine Adjustment 12.6 = Showstopper

Can you be more specific? And, did you see my post above?

Fine breakpoint adjustment in Grid mode requires Shift+Command (Mac) or Shift+Control (Win) just like Legacy Pro Tools. Are you seeing...
Forum: Pro Tools 12 09-28-2016, 02:57 PM
Replies: 195
Views: 64,732
Posted By Kyle Splittgerber
Re: Fine Adjustment 12.6 = Showstopper

Hi Guys,

In 12.6, Grid Toggle was introduced. This allows the Command (Mac) or Control (Win) key to temporarily enable or disable Grid. Before 12.6, you could only use Command/Control to suppress...
Forum: Pro Tools | S3 09-03-2016, 10:03 PM
Replies: 6
Views: 3,655
Posted By Kyle Splittgerber
Re: Running an S3 and being hardwired to internet

Don't buy a hub. Buy a switch. You don't have to buy anything expensive. I'd just check Amazon reviews, etc.

Not sure I understand your workaround question. Setup I mentioned above allows for...
Forum: Pro Tools | S3 09-02-2016, 04:06 PM
Replies: 6
Views: 3,655
Posted By Kyle Splittgerber
Re: Running an S3 and being hardwired to internet

You can buy a simple switch (4-5 ports) then connect that to S3, cable for Internet, and PC. Note, that won't support AVB audio though. But, I'm guessing that's irrelevant in your case since you have...
Forum: Pro Tools | S3 09-02-2016, 08:45 AM
Replies: 28
Views: 15,998
Posted By Kyle Splittgerber
Re: S3 AVB not all Macs compatible

No. S3L, nor S3, nor any AVB device will work on those older Mac Pro machines because they don't support AVB. You may be able to find a 3P AVB PCIe solution, but it's not something we support so...
Forum: Pro Tools | Dock 09-01-2016, 07:23 PM
Replies: 12
Views: 5,686
Posted By Kyle Splittgerber
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