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Search: Posts Made By: WillFocusrite
Forum: Third Party Interfaces 06-27-2016, 06:08 AM
Replies: 2
Views: 6,260
Posted By WillFocusrite
Re: Scarlett 18i20 2nd | Promblems | Fixes

Hi Ryan,

A very small number of 2nd generation Scarlett 18i20 units have been shipped to our dealers early – these units are not actually supposed to be available until the beginning of July. The...
Forum: Third Party Interfaces 01-16-2015, 01:07 AM
Replies: 4
Views: 6,731
Posted By WillFocusrite
Re: Problem with Focusrite Scarlett 2i4 with Pro Tools 11 on Windows 7

Hi There,

Sorry to hear you are having some issues with your interface. If you haven't done so already, please contact us directly so that we can troubleshoot and hopefully resolve your issue for...
Forum: Pro Tools 10 02-13-2014, 08:23 AM
Replies: 4
Views: 4,042
Posted By WillFocusrite
Re: 96k playback impossible!!

Hi StratasoundStudios,

Could you please let me know your case number that you will have got when you emailed in and I will have a look into this for you.

Many Thanks

Will
Focusrite Support
Forum: Windows 06-27-2012, 08:48 AM
Replies: 8
Views: 31,190
Posted By WillFocusrite
Re: Focusrite Scarlett 2i2 Driver issues in Pro Tools 10

Hi Jeremyguy,

Please get in touch with us via the contact form on our answerbase so we can troubleshoot the issue for you:

http://www.focusrite.com/answerbase/en/contact.php

Thanks

Will...
Forum: Pro Tools 9 05-24-2012, 02:14 AM
Replies: 9
Views: 7,189
Posted By WillFocusrite
Re: Focusrite Liquid 56 Plug-in Suite

Hi cwsand,

If you are still having issues with your plugins, please get in touch with us via our answerbase so we can have a look into this for you:
...
Forum: Windows 05-18-2012, 02:03 AM
Replies: 16
Views: 8,287
Posted By WillFocusrite
Re: New Focusrite Firewire Drivers

Hi Guys,

Anyone having issues with the beta version please post your feedback through the beta site feedback form so we can look into any issues for the full release

Many Thanks

Will...
Forum: Windows 05-18-2012, 01:56 AM
Replies: 2
Views: 2,434
Posted By WillFocusrite
Re: Sound stopped working

Hi Niyr,

If you are still having issues with your interface please get in touch with us via our contact form so we can troubleshoot your issue:
...
Forum: Windows 05-02-2012, 08:13 AM
Replies: 16
Views: 8,287
Posted By WillFocusrite
Re: New Focusrite Firewire Drivers

Hi Graveleye,

Yes, the driver does address the asio device properties changed messages

Many Thanks

Will
Focusrite Tech Support
Forum: Windows 05-02-2012, 04:10 AM
Replies: 57
Views: 23,836
Posted By WillFocusrite
Re: "ASIO properties changed" Focusrite Saffire Pro 40

Hi There,

We have a new beta version of Saffire Mix control available, 3.0b2, which you can download from here:

http://beta.focusrite.com/

This may help resolve some of the issues mentioned...
Forum: macOS 05-02-2012, 04:04 AM
Replies: 6
Views: 3,949
Posted By WillFocusrite
New Focusrite Firewire Drivers

Hi Guys,

We have release a new beta version of Saffire Mix control, version 3.0b2. This release addresses issues on Mac and Windows systems. If you would like to download it you can do so from...
Forum: Windows 05-02-2012, 04:02 AM
Replies: 16
Views: 8,287
Posted By WillFocusrite
New Focusrite Firewire Drivers

Hi Guys,

We have release a new beta version of Saffire Mix control, version 3.0b2. This release addresses issues on Mac and Windows systems. If you would like to download it you can do so from...
Forum: Windows 11-22-2011, 02:13 AM
Replies: 2
Views: 6,444
Posted By WillFocusrite
Re: Focusrite usb3 drivers

Hi,

Just to say that these drivers are for the Saffire 6 USB only, and won't work with the Scarlett interfaces

Thanks

Will
Focusrite Support
Forum: Pro Tools 9 11-04-2011, 03:00 AM
Replies: 11
Views: 4,968
Posted By WillFocusrite
Re: License Deleted

Hi,

There is currently an issue with the Forte Suite installer on Windows 7 64 bit, and we do have a work around for it. Can you please follow the two links and download the files.
...
Forum: macOS 11-04-2011, 02:53 AM
Replies: 16
Views: 4,761
Posted By WillFocusrite
Re: Upgraded to 10.. now audio is distorting!

Hi,

If you are still having issues with your interface please get in contact with us via our contact form so we can try and resolve your problem:
...
Forum: Pro Tools 9 11-04-2011, 02:51 AM
Replies: 7
Views: 28,182
Posted By WillFocusrite
Re: Can't hear anything in Pro Tools?

Hi,

If you are still having issues with your interface, please get in contact with us by the contact form on our website so we can try and get you up and running:
...
Forum: Pro Tools 9 10-24-2011, 08:18 AM
Replies: 1
Views: 2,841
Posted By WillFocusrite
Re: Sappire Pro24 DSP Interface and Pro Tools 9 input/output bus setup

Hi,

If you are still experiencing problems setting up your Pro 24 can you please contact us via the following link:

http://www.focusrite.com/answerbase/en/contact.php

Many Thanks

Will...
Forum: macOS 09-23-2011, 02:14 AM
Replies: 14
Views: 9,372
Posted By WillFocusrite
Re: HELP!!! 2011 edition 13'' macbook pro 2.3ghz i5 and pro tools 9

@Brandobean If you are still having problems with your interface please get in contact with us through the form on the following page:

http://www.focusrite.com/answerbase/en/contact.php

Many...
Showing results 1 to 17 of 17

 
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