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Search: Posts Made By: cmarkle_aspera
Forum: Aspera DigiDelivery 07-21-2011, 12:43 PM
Replies: 18
Views: 28,888
Posted By cmarkle_aspera
Warning: DD client is not supported on OS X 10.7 Lion

DigiDelivery Customers,

Chris Markle here from Aspera. As I hope most of you know by now, Aspera has announced that we will no longer support the DigiDelivery product after December 2011.
...
Forum: Aspera DigiDelivery 08-26-2009, 08:30 PM
Replies: 9
Views: 14,096
Posted By cmarkle_aspera
Warning: Current DD client will not work on Snow Leopard (without installing Rosetta)

Folks,

(Edited...)

Chris Markle here from Aspera... For any of you thinking about migrating to Snow Leopard, please be aware that the current DD client will not work on Snow Leopard without...
Forum: Aspera DigiDelivery 04-02-2009, 10:47 AM
Replies: 2
Views: 57,173
Posted By cmarkle_aspera
Re: Client wants to connect to unknown proxy

I tested this by setting a dummy machine as a proxy in the Internet Explorer options, that mahcine being 10.0.0.1. I turned on DD client trace logging and see the following when the client starts:
...
Forum: Aspera DigiDelivery 04-02-2009, 10:24 AM
Replies: 2
Views: 57,173
Posted By cmarkle_aspera
Re: Client wants to connect to unknown proxy

Chris Markle here from Aspera... There is a way to tell the client not to mess with proxies that sometimes helps in situations like this. What you can try is to add an empty folder named "noproxy" to...
Forum: Aspera DigiDelivery 02-04-2009, 06:41 AM
Replies: 8
Views: 5,668
Posted By cmarkle_aspera
Re: Digidelivery and Server issue

Redbeard,

Combo reply here to your last two emails...

Yes that would work and it doesn't even take a "smart" switch. Any basic cheapo switch should work. You'd have your modem output go to a...
Forum: Aspera DigiDelivery 02-04-2009, 06:32 AM
Replies: 2
Views: 10,769
Posted By cmarkle_aspera
Re: Please update any firewall rules permitting access to the DD central site

Frank,

Both the server and the clients will access the central site during their operation. The server always accesses the central site using https (tcp port 443). I believe the client uses both...
Forum: Aspera DigiDelivery 02-03-2009, 10:35 AM
Replies: 2
Views: 10,769
Posted By cmarkle_aspera
Please update any firewall rules permitting access to the DD central site

Folks,

Chris Markle here from Aspera with a post central site transition message... If you have any firewall policies that permit access to the DigiDelivery central site, they will probably need...
Forum: Aspera DigiDelivery 02-03-2009, 10:30 AM
Replies: 8
Views: 5,668
Posted By cmarkle_aspera
Re: Digidelivery and Server issue

Each router is a little different here but yes that is basically where the specification occurs. If it puts up a fight for you, consider just using the "DMZ" mode or whatever your router calls it and...
Forum: Aspera DigiDelivery 02-03-2009, 08:15 AM
Replies: 8
Views: 5,668
Posted By cmarkle_aspera
Re: Digidelivery and Server issue

Chris Markle here from Aspera... The simple answer to this is "no you can't share one external IP address between a web server and the DD server". Somewhere in the DD server documentation it says...
Forum: Aspera DigiDelivery 02-03-2009, 07:58 AM
Replies: 2
Views: 3,218
Posted By cmarkle_aspera
Re: Something has happened to my DD server

Chris Markle here from Aspera. We, not Digidesign, are now responsible for DigiDelivery support and maintenance. Each of the emails we sent you about the transition and the postings here on DUC noted...
Forum: Aspera DigiDelivery 02-03-2009, 07:50 AM
Replies: 1
Views: 2,685
Posted By cmarkle_aspera
Re: ISP Blocks on Port 25

Chris Markle here from Aspera... If your ISP blocks port 25 you can still send mail via your ISP's mail hosts. Ask your ISP what mail host of theirs you should send mail through and enter that host...
Forum: Aspera DigiDelivery 01-21-2009, 01:02 AM
Replies: 1
Views: 5,213
Posted By cmarkle_aspera
Re: DigiDelivery central site transition scheduled for Friday, 1/23 6 PM PT (GMT - 8

Note that if you go to that URL https://dgd.asperasoft.net/digidelivery/forwarding/ before the actual transition date, you will actually just be connecting to the current Digidesign web services and,...
Forum: Aspera DigiDelivery 01-20-2009, 10:50 PM
Replies: 1
Views: 5,213
Posted By cmarkle_aspera
DigiDelivery central site transition scheduled for Friday, 1/23 6 PM PT (GMT - 8 hrs)

Tuesday, January 20, 2009

DigiDelivery Administrator,

This note is our second reminder about upcoming changes in the DigiDelivery world, and asks you to do some things on your end to...
Forum: Aspera DigiDelivery 01-15-2009, 10:57 PM
Replies: 0
Views: 10,312
Posted By cmarkle_aspera
Transition of DigiDelivery central site services scheduled for January 24-25, 2009

Chris Markle here from Aspera... This message is being sent to all DigiDelivery Administrators regarding the upcoming transition of the DigiDelivery central services from Digidesign to Aspera. The...
Forum: Aspera DigiDelivery 12-16-2008, 03:13 PM
Replies: 11
Views: 8,873
Posted By cmarkle_aspera
Re: Looking for a few alpha/beta testers for an updated DD client...

Hi folks,

Chris Markle here again from Aspera... We have a pretty solid alpha version of the DigiDelivery client now ready and have provided it to a few of you with pretty good results. I am now...
Forum: Aspera DigiDelivery 12-11-2008, 04:15 PM
Replies: 0
Views: 3,998
Posted By cmarkle_aspera
Some clarification from Aspera on our DigiDelivery support plans...

Folks,

Chris Markle here from Aspera... As you all know, as of December 1st 2008, DigiDelivery customers must have a service agreement in place with Aspera in order to be able to contact us...
Forum: Aspera DigiDelivery 11-18-2008, 02:49 PM
Replies: 0
Views: 9,921
Posted By cmarkle_aspera
Server patch 2.2.1 now available

Folks,

Chris Markle here from Aspera... I would like to announce the availability of DigiDelivery server patch 2.2.1. This patch makes some improvements to how the server handles temporary outages...
Forum: Aspera DigiDelivery 10-31-2008, 12:53 PM
Replies: 11
Views: 8,873
Posted By cmarkle_aspera
Looking for a few alpha/beta testers for an updated DD client...

Hi Folks,

Chris Markle here from Aspera... We are working on an update to the DD client, primarily intended on this first pass to address the more egregious bugs rather than to make significant...
Forum: Aspera DigiDelivery 10-23-2008, 02:26 PM
Replies: 3
Views: 4,438
Posted By cmarkle_aspera
Re: server not accepting new deliveries

Tor,

Chris Markle here from Aspera... Frank is correct here. The LT has a limit of 20 pending deliveries, where pending means that your recipient hasn't yet received it.

Chris Markle
Aspera,...
Forum: Aspera DigiDelivery 10-23-2008, 02:24 PM
Replies: 2
Views: 3,252
Posted By cmarkle_aspera
Re: Error message

Adam,

Chris Markle here from Aspera... It's good to hear your issue has cleared up but it might happen again. We've seen some issues that result in various "expat" messages having to do with some...
Forum: Aspera DigiDelivery 08-25-2008, 01:45 PM
Replies: 6
Views: 3,590
Posted By cmarkle_aspera
Re: Digidesign Down. Digidelivery down

The following email was sent to all DD-related email addresses that we have at Aspera.

Chris Markle
Aspera, Inc.

* * * email follows * * *

Dear DigiDelivery administrators and customers,
...
Forum: Aspera DigiDelivery 08-18-2008, 02:19 PM
Replies: 2
Views: 3,098
Posted By cmarkle_aspera
Chris here from Aspera... Far as I know there's...

Chris here from Aspera... Far as I know there's nothing in the 2.2.0 patch that would have "fixed" this. I'm thinking that Apple fixed it somewhere along the way... Thanks for letting us know that...
Forum: Aspera DigiDelivery 08-18-2008, 06:27 AM
Replies: 4
Views: 2,580
Posted By cmarkle_aspera
Folks, Chris here from Aspera... Our new...

Folks,

Chris here from Aspera... Our new patch (referred to as 2.1.4 earlier in this thread but now officially called 2.2.0) has made some improvements to the network test facility to (hopefully)...
Forum: Aspera DigiDelivery 08-15-2008, 07:34 AM
Replies: 0
Views: 3,493
Posted By cmarkle_aspera
Server Patch 2.2.0 Now Available

Folks,

Chris Markle here from Aspera... I would like to announce the availability of DigiDelivery server patch 2.2.0. The patch addresses another group of security problems, gets rid of the 16GB...
Forum: Aspera DigiDelivery 07-29-2008, 11:00 AM
Replies: 2
Views: 10,940
Posted By cmarkle_aspera
Folks, Chris Markle here from Aspera......

Folks,

Chris Markle here from Aspera... We've noticed that almost 50% of the DD servers out there still have not installed server patch 2.1.3. I cannot emphasize enough how important this patch is...
Showing results 1 to 25 of 43

 
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