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Search: Posts Made By: DigiTechSupt
Forum: Pro Tools TDM Systems (Mac) 06-22-2010, 07:12 AM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Ok, thanks for the report - we've been able to repro this and are looking into a fix. Not sure whose end it's on yet - us or Apple, but we should be able to determine that shortly and I'll reply when...
Forum: Pro Tools TDM Systems (Mac) 06-21-2010, 12:00 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Can you tell me which FireWire video box you're using?
Forum: Pro Tools TDM Systems (Mac) 06-16-2010, 11:25 AM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...-quick workaround

8.0.4 fixes this, and an update for LE and M-Powered is coming shortly.
Forum: Pro Tools TDM Systems (Mac) 06-08-2010, 04:25 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Not sure if you overlooked it in the Release Notes, but here's what it says:
Forum: Pro Tools TDM Systems (Mac) 06-08-2010, 11:55 AM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

You can get the update to Pro Tools HD 8.0.4 here:

http://duc.digidesign.com/showthread.php?t=275713
Forum: Pro Tools TDM Systems (Mac) 05-29-2010, 12:27 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Hey Eric - thanks for your thoughts on this. I'll make sure they are passed on to those that make these kinds of decisions, so they understand what customers are saying.
Forum: Pro Tools TDM Systems (Mac) 05-25-2010, 07:44 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

I really want to be able to lay out the reason this fix isn't available yet, but the details are not something I can discuss without jeopardizing my job.

Would you take my word for it that there...
Forum: Pro Tools TDM Systems (Mac) 03-29-2010, 11:40 AM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

What can I say? We're working as quickly as we can. Resources are a bit more limited than we would like and things are taking longer than expected. If there were any way for me to make this happen...
Forum: Pro Tools TDM Systems (Mac) 03-04-2010, 12:44 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Jim -

You may want to look at the Read Me and Release Notes (http://digidesign.com/index.cfm?navid=3&eid=7924&categoryid=37) for 8.0.3 as it has quite a few fixes and other improvements in it.
Forum: Pro Tools TDM Systems (Mac) 02-25-2010, 05:05 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

All I can get at the minute is that engineering is deep in the investigation of this one. No conclusive cause at the moment, but there's progress in that initial fix implementation seems to be...
Forum: Pro Tools TDM Systems (Mac) 02-05-2010, 12:48 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

Sorry, I don't have any specific info - even if I did, discussion of release dates for updates and fixes is simply not something we do, for various reasons.

I can, however, say that this is...
Forum: Pro Tools TDM Systems (Mac) 01-26-2010, 10:18 AM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

I just wanted to let everyone know this is a very high priority fix for us. There seems to be a few factors involved, though, and we're working with Apple to determine the best fix.
Forum: Pro Tools TDM Systems (Mac) 01-07-2010, 04:22 PM
Replies: 166
Views: 41,573
Posted By DigiTechSupt
Re: ProTools 8.0.3 Big Bug...

We've looked into this and it appears to be an Apple issue that they're already tracking.
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