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Search: Posts Made By: JGM
Forum: Pro Tools | Dock 01-26-2018, 08:00 PM
Replies: 22
Views: 5,288
Posted By JGM
Re: Pro Tools 2018.1 Cleared my personal settings

I don't quite understand these instructions. How am I deleting the very file I need to move to a safe location and re-name?
I found 2 files named (Pro Tools 12Mac.xml & 18Mac.xml ) in the folder...
Forum: Pro Tools | Control 01-09-2018, 06:01 PM
Replies: 64
Views: 36,636
Posted By JGM
Re: Control won't connect - what am I missing?

Thanks Eddie for all your help.
Funny that was my exact thought.
Glad you guys are working on improvements.
Forum: Pro Tools | Control 01-09-2018, 02:14 PM
Replies: 64
Views: 36,636
Posted By JGM
Re: Control won't connect - what am I missing?

Just a quick follow up.
I followed the below instructions and was finally able to get myself sorted out.

One thing I have have to mention with my set-up. I have to open things in a very specific...
Forum: Pro Tools | Dock 01-09-2018, 02:12 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

-uninstall Eucon,
-run the clean uninstall script, (http://avid.force.com/pkb/articles/en_US/How_To/Eucon-clean-Uninstall-for-Mac)
-do a fresh download and install of Eucon.
-deleted app from...
Forum: Pro Tools | Control 01-09-2018, 02:09 PM
Replies: 6
Views: 2,069
Posted By JGM
Re: Latest software and app, still won't work.

Just a quick follow up.
I followed the above instructions and was finally able to get myself sorted out.

@ redredstudiio Thanks a bunch for posting.



One thing I have have to mention with...
Forum: Pro Tools | Control 12-31-2017, 06:51 PM
Replies: 6
Views: 2,069
Posted By JGM
Forum: Pro Tools | Control 12-30-2017, 12:43 PM
Replies: 6
Views: 2,069
Posted By JGM
Re: Latest software and app, still won't work.

Cpl quick questions.
1. For the above instructions, “uninstall Eucon,” and “run the clean uninstall script,” are those 2 separate steps?
2. “deleted app from iPad and re install app.” Am I just...
Forum: Pro Tools | Control 12-28-2017, 10:02 AM
Replies: 47
Views: 10,612
Posted By JGM
Re: EuControl v3.7.0/ Pro Tools | Control on iPad Pro doesn't work...

Did Eddie’s recommendation solve your issue?
Forum: Pro Tools | Control 12-27-2017, 07:27 PM
Replies: 64
Views: 36,636
Posted By JGM
Re: Control won't connect - what am I missing?

Greetings.
Can anyone confirm successfully running PT | Control app and or Pro Tools Dock with the below set-up?

My Computer:
-Hardware Overview:
Model Name: Mac Pro Early 2008
Model...
Forum: Pro Tools | Dock 12-24-2017, 12:55 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

I am still unable to get my iPad to connect to Pro Tools after all this time. But based on reading the thread titled ‘Control won't connect - what am I missing?’, I believe my issue is purely based...
Forum: Pro Tools | Dock 12-14-2017, 02:18 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Hey Eddie if you get on the forums, I'd still like your help.
Thanks.
Forum: Pro Tools | Dock 12-11-2017, 08:05 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

All are as you described in the 1st paragraph.
But I couldn’t do the multi-finger thing. So I couldn’t force quit the control app (assuming you were referring to the iPad app and not the Mac Pro...
Forum: Pro Tools | Dock 12-11-2017, 06:07 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Done. Still says Not Connected.
Forum: Pro Tools | Dock 12-11-2017, 05:45 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

In PT Setup -> Peripherals -> Ethernet Controllers -> Ethernet Port Check Enable and select Wi-Fi under Ethernet Port..... Also check Enable EUCON.
Sorry if this makes no sense.
If this makes sense...
Forum: Pro Tools | Dock 12-11-2017, 05:28 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

No dragging possible. The iPad shows up in both columns automatically. It's greyed out under the left column and placed in under the right. But like I said it populates in both as soon as I open the...
Forum: Pro Tools | Dock 12-11-2017, 05:06 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

So name change worked as far as being recognized in EuControl under Surfaces. But after opening up a PT session I still can't get the iPad app to be engaged. iPad is still stating 'Not Connected' in...
Forum: Pro Tools | Dock 12-11-2017, 04:33 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Got it. What’s next after that?
Forum: Pro Tools | Dock 12-09-2017, 10:04 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Been at it for a few more hours today. I went inside my router’s settings extensively, deleted and reinstalled the app on my iPad2, iPad 2017 and my Mac Pro on El Capitan. All to no avail.
Cpl of...
Forum: Pro Tools | Dock 12-05-2017, 06:17 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Wouldn't I be compromising my internet security by publishing this info on this forum? I don't know, but it seems like not such a good idea.
Forum: Pro Tools | Dock 12-05-2017, 06:16 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

What I got here was a continued listing that looks like this:
64 bytes from 192.168.1.209: icmp_seq=21 ttl=64 time=89.685 ms
64 bytes from 192.168.1.209: icmp_seq=22 ttl=64 time=109.387 ms
64...
Forum: Pro Tools | Dock 12-05-2017, 04:46 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

I'm not sure what you're asking for here.
Sorry.
Forum: Pro Tools | Dock 12-05-2017, 03:49 PM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Hey. Just did this. What am I looking to see to verify the question? Also not even sure I did this right. Don't know if I did the correct thing either. There's a few different commands.
Thanks.
Forum: Pro Tools | Dock 12-05-2017, 10:50 AM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Only now getting back to the thread, so I’ll be following up on all suggestions in a few hours and keep you posted.
Forum: Pro Tools | Dock 12-05-2017, 10:48 AM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Wasn’t aware of his credentials.
And I agree with you that Avid’s support would probably fail me. I find them inept at times.
But for sure I will continue following all the suggestions from Eddie...
Forum: Pro Tools | Dock 12-05-2017, 10:44 AM
Replies: 54
Views: 12,161
Posted By JGM
Re: iPad Non-Pro 9.7" 7th Gen

Will do this later and report back.
Thanks again.
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