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Search: Posts Made By: Jesterozi
Forum: Licensing & Accounts 08-31-2020, 12:02 PM
Replies: 1
Views: 728
Posted By Jesterozi
Avid account - login details

Hello, I have two Avid accounts and I have forgotten one of login e-mails. The only thing I remember about that account is which ilok account it is linked to (And which products it has: PT12...
Forum: Licensing & Accounts 04-30-2019, 06:44 AM
Replies: 1
Views: 1,579
Posted By Jesterozi
Upgrading Pro Tools 12.7.1 to 12.8.3

I'm running macOS High Sierra 10.13.2 on my iMac and I have a Pro Tools 12 perpetual license. My "Upgrades" and "Pro Tools Plan" expired on April 3rd 2017. I want to upgrade my Pro Tools version from...
Forum: Licensing & Accounts 08-30-2016, 02:30 PM
Replies: 11
Views: 4,814
Posted By Jesterozi
Re: Pro Tools 11 Bundle - Lost iLok

For those who might experience same stuff:

Yes, I have filed an "Avid Webstore Support request" from this link (http://shop.avid.com/ccrz__CCPage?pageKey=ContactUsForm). I wrote them explaining...
Forum: Licensing & Accounts 08-30-2016, 06:59 AM
Replies: 11
Views: 4,814
Posted By Jesterozi
Re: Pro Tools 11 Bundle - Lost iLok

Hey jeffro, when I use the code (5*******8) at the link you have given, it just returns me back to the same page and nothing further happens.

I have given a phone call after trying this form....
Forum: Licensing & Accounts 08-29-2016, 04:28 PM
Replies: 11
Views: 4,814
Posted By Jesterozi
Re: Pro Tools 11 Bundle - Lost iLok

Thanks for the reply, I have ordered the ASC from link you have given. My order ID is #4944065. May I use it only by telephone I'm asking 'cause it only shows as "Pro Tools LE Telephone Support, 1...
Forum: Licensing & Accounts 08-29-2016, 11:36 AM
Replies: 11
Views: 4,814
Posted By Jesterozi
Pro Tools 11 Bundle - Lost iLok

Hey guys, I have lost my iLok and purchased a new one and filed a lost iLok RMA through iLok.com. Received my RMA.

Next step should be "Submit a web case using an Avid Support Code (ASC)", but I...
Showing results 1 to 6 of 6

 
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