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Search took 0.01 seconds. Search: Posts Made By: Audiomatrix
Forum: Licensing & Accounts 07-31-2023, 11:23 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Hi Charles

Thank you for clarifying. I will purchase another code from Sweetwater and reinstate another expired license. It will only be used up to 2019.12 on an old mac so I was hoping to be able...
Forum: Licensing & Accounts 07-31-2023, 08:55 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Hi. I opened a support case before posting here. Number 04659443. On standby for their response.

Have a great day all! :-) :cool:
Forum: Licensing & Accounts 07-31-2023, 05:18 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Hi there

I posted screenshots (edited the post, they should be there now). The last time I reinstated a lapsed perpetual license (i.e. "get current") they archived the pre-existing perpetual...
Forum: Licensing & Accounts 07-31-2023, 04:09 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Definitely a perpetual license. This has nothing to do with a subscription.

Let me put it a different way and rephrase so that hopefully someone at AVID can clarify:

When we reinstate an...
Forum: Licensing & Accounts 07-31-2023, 01:13 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Hi there

I reinstated an expired update and support plan for an existing perpetual license. When I dragged the newly deposited license in iLok license manager onto the iLok key, the previous...
Forum: Licensing & Accounts 07-28-2023, 09:47 AM
Replies: 78
Views: 10,379
Posted By Audiomatrix
Re: License Disappeared

Hello everyone.

Today I purchased a reinstatement for an expired perpetual PT Studio license through Sweetwater. After redeeming the code I dragged the new license from the "available" list in...
Forum: Pro Tools 01-11-2022, 01:41 AM
Replies: 23
Views: 6,035
Posted By Audiomatrix
Re: MP3 Import broken in 2021.10?

It is relevant to the discussion as it concerns garbled mp3s? Why don't you just keep quiet instead?
Forum: Pro Tools 12 01-11-2022, 01:38 AM
Replies: 7
Views: 5,482
Posted By Audiomatrix
Re: Unable to read I/O Settings file?

*bump*
Forum: AAX Plug-ins 01-08-2022, 03:58 PM
Replies: 12
Views: 3,927
Posted By Audiomatrix
Re: AVID Space plugin issue

Same story here... PLEASE FIX IT!!! Why do updates always break something that has been fine for years?

PT 2021.3 (I can run higher versions but someone broke mp3 previews in workspace! Another...
Forum: Pro Tools 01-07-2022, 12:55 PM
Replies: 12
Views: 3,255
Posted By Audiomatrix
Re: 2021.12 on Mojave - MP3 corruption and glitching

Also happening in 2021.7 - I am honestly ready to change careers or take a few months off to learn Nuendo (which is actually affordable) and really amazing for post from what people say.

Another...
Forum: Pro Tools 01-06-2022, 07:52 PM
Replies: 12
Views: 3,255
Posted By Audiomatrix
2021.12 on Mojave - MP3 corruption and glitching

Hi guys

If you are running Mojave please do NOT install 2021.10 or 2021.12.

Workspace: MP3 preview in Workspace sometimes produces LOUD random digital garbage, or strange clicks, pitch...
Forum: Pro Tools 01-06-2022, 07:39 PM
Replies: 23
Views: 6,035
Posted By Audiomatrix
Re: MP3 Import broken in 2021.10?

Hi guys!

Having some STRANGE weirdness in Pt2021.12 on Mojave 10.14.6 Mac Pro 2013 Trashcan.

In Workspace - either random digital garbage noise or no playback on initial click. Plays on second...
Forum: Licensing & Accounts 12-31-2021, 12:55 PM
Replies: 14
Views: 1,079
Posted By Audiomatrix
Re: Anyone from Support, I'm desperate, need help on activation before it expires

Hi guys

Happy new year and all that festive stuff.

I'm experiencing a similar issue over here. I purchased a reinstatement code from an authorised AVID reseller a few months ago at a very high...
Forum: Pro Tools 2018 08-06-2018, 03:12 AM
Replies: 15
Views: 5,053
Posted By Audiomatrix
Re: Multi-input mode broken

Let's hope they fix this soon!
Forum: Pro Tools 2018 08-04-2018, 10:25 AM
Replies: 15
Views: 5,053
Posted By Audiomatrix
Multi-input mode broken

Hi all

I installed PT2018.7 on Mac OS 10.12.6 earlier and have noticed that multi-input mode in Audiosuite no longer works as it did in previous versions.

Previously, when rendering or...
Forum: Pro Tools 2018 08-04-2018, 10:01 AM
Replies: 205
Views: 76,386
Posted By Audiomatrix
Re: 2018.7 So Far...

Disappointed that Multi-input mode in Audiosuite no longer treats dual mono / multi-mono tracks as stereo or 5.1.

Big fail for "vanilla" users who do multi-mono surround mixes and need to process...
Forum: Pro Tools 12 12-09-2016, 07:15 AM
Replies: 27
Views: 8,993
Posted By Audiomatrix
Re: New Bug 12.6.1

After waiting almost 2 months for my new 'perpetual' license I'm going back to 12.5.2 this side. 12.6+ is virtually unusable due to all the crashes when processing multiple clips, not to mention a...
Forum: Licensing & Accounts 11-08-2016, 12:14 PM
Replies: 450
Views: 74,574
Posted By Audiomatrix
Re: Upgrade Plan is current, but a new license/bundle wasn't deposited for 12.6

Many thanks!
Forum: Licensing & Accounts 11-08-2016, 01:44 AM
Replies: 450
Views: 74,574
Posted By Audiomatrix
Re: Upgrade Plan is current, but a new license/bundle wasn't deposited for 12.6

Hi guys

May someone from Avid please let me know when I am going to get my updated iLok license for PT 12.6? I just checked now and there is still nothing.

I have an active upgrade plan which...
Forum: Licensing & Accounts 11-03-2016, 03:40 AM
Replies: 450
Views: 74,574
Posted By Audiomatrix
Re: Upgrade Plan is current, but a new license/bundle wasn't deposited for 12.6

Hi all

Seems like I am in the same boat. Eventually decided to upgrade to 12.6 but now it says I do not have a license. I then upgraded to the latest Ilok manager but there are no pending licenses...
Forum: Pro Tools 12 04-12-2016, 04:02 AM
Replies: 21
Views: 9,672
Posted By Audiomatrix
Re: Fades commands do different things

+1 for fades using "F" in keyboard focus mode to create the default fade type specified in preferences, not last used. So annoying!!
Forum: Licensing & Accounts 04-05-2016, 09:32 AM
Replies: 12
Views: 6,115
Posted By Audiomatrix
Re: Has anyone renewed their Pro Tools 12 Plan? (Pro Tools Update Plan expiration dat

Thanks Jeffro, appreciated. I am sure there are others who have not noticed or pursued the issue further. It's frustrating when things like this happen. Hoping for a resolution soon.

-Vaughan
Forum: Licensing & Accounts 04-05-2016, 06:44 AM
Replies: 12
Views: 6,115
Posted By Audiomatrix
Re: Expiration Date for my Upgrade Plan in MyAvid is incorrect

I renewed on 31st March 2016, the final day of my upgrade plan coverage. It now states my renewal is due on 22nd December 2016.

If you pay money for an ANNUAL update plan surely you are entitled...
Forum: Licensing & Accounts 04-05-2016, 06:16 AM
Replies: 12
Views: 6,115
Posted By Audiomatrix
Re: Expiration Date for my Upgrade Plan in MyAvid is incorrect

So no official comments with regard to the missing months on the update plan expiration date then?
Forum: Licensing & Accounts 03-31-2016, 07:31 AM
Replies: 12
Views: 6,115
Posted By Audiomatrix
Expiration Date for my Upgrade Plan in MyAvid is incorrect

Hi guys

I have looked around but can't seem to find an answer to my query.

I have two PT12 standard perpetual licenses.

Yesterday when I logged into my Avid account the expiry date for the...
Showing results 1 to 25 of 31
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