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Search: Posts Made By: junkgear
Forum: Pro Tools 2020 09-25-2020, 11:49 AM
Replies: 6
Views: 283
Posted By junkgear
Re: Projects being held hostage in the cloud.

Definitely open a support case, but also I find that simply logging out of my Avid account from within Pro Tools, closing PT, start PT again and sign back in can sometimes cure some of the cloud hang...
Forum: Pro Tools | First Discussion 09-25-2020, 10:10 AM
Replies: 4
Views: 217
Posted By junkgear
Re: projects dissapear from dashboard

Unfortunately the old projects may just be in an unrecoverable state.
I would just create a simple, throw away, project just to play around with. This way you can try the various options and make...
Forum: Pro Tools | First Discussion 09-24-2020, 09:05 AM
Replies: 4
Views: 217
Posted By junkgear
Re: projects dissapear from dashboard

Are you using the latest version of PTF?

I'm not following since the options for projects in the Dashboard are as follows:

Rename
Remove Local Cache
Delete

Remove Local Cache will just...
Forum: Getting Started 09-22-2020, 12:25 PM
Replies: 5
Views: 151
Posted By junkgear
Re: Latency using external controller to control XPand!2

The latency is most likely coming from your interface Are you using the latest Focusrite software?
Like Ben said, if you are running a high buffer, try reducing it and see if it helps. For just...
Forum: Windows 09-17-2020, 09:32 AM
Replies: 2
Views: 353
Posted By junkgear
Re: Windows 10 Pro Tools issue

Audio interfaces need to be ASIO compliant in order to work with Pro Tools.
I'm not familiar with that particular mic, but looking at their website, it looks like they are USB class compliant and do...
Forum: Windows 09-15-2020, 06:09 AM
Replies: 7
Views: 418
Posted By junkgear
Re: PT extremly slow with enabled network-connection

I've had similar issues with OneDrive and have it disabled on my PT computer. Since PT stores info in your Documents folder, it is always syncing in OneDrive and this can slow things down.

Take a...
Forum: Pro Tools | First Discussion 09-14-2020, 05:35 AM
Replies: 12
Views: 849
Posted By junkgear
Re: PTF still crashes

I don't have a Mac, so I can't confirm, but the procedure is as follows:

1.) Close Pro Tools and launch Finder.
2.) Click Go and select Go to Folder…
3.) Enter ~/Library/Preferences/Avid and...
Forum: Pro Tools | First Discussion 09-12-2020, 12:22 PM
Replies: 12
Views: 849
Posted By junkgear
Re: PTF still crashes

You shouldn’t need Asio4all since Focusrite should have an ASIO driver for your interface.

I would uninstall Asio4all.
Make you you download and install the latest driver for your interface from...
Forum: Pro Tools | First Discussion 09-04-2020, 12:45 PM
Replies: 21
Views: 1,544
Posted By junkgear
Re: Pro Tools First Mojave Compatibility

There is nothing special about the installer, so yes, you could send him that.
As long as they have a valid iLok ID associated with their Avid account / PTF instance, then the auth should work for...
Forum: Pro Tools | First Discussion 09-03-2020, 11:10 AM
Replies: 21
Views: 1,544
Posted By junkgear
Re: Pro Tools First Mojave Compatibility

FYI, Pro Tools First 2020.9 was just released which has support for macOS Catalina (10.15.6).
Forum: Pro Tools | First Discussion 08-28-2020, 08:17 AM
Replies: 9
Views: 659
Posted By junkgear
Re: Some inputs or outputs may have become inactive because your audio hardware devic

The ASIO driver is supplied by the interface vendor, which is UA in this case and you do not need any other driver for it.

Pro Tools first does not include the IO setup window. What should happen...
Forum: Pro Tools | First Discussion 08-26-2020, 04:19 PM
Replies: 9
Views: 659
Posted By junkgear
Re: Some inputs or outputs may have become inactive because your audio hardware devic

If it still doesn’t work for you, post a screen shot of the playback engine so we can see what is available. In PTF, you select both the input and output from the Playback engine.
Forum: Pro Tools | First Discussion 08-26-2020, 11:54 AM
Replies: 9
Views: 659
Posted By junkgear
Re: Some inputs or outputs may have become inactive because your audio hardware devic

Hello and welcome to the forum.

Please take a look at the Help Us Help You (http://duc.avid.com/showthread.php?t=336556) thread where you will find general setup, optimization and troubleshooting...
Forum: Pro Tools | First Discussion 08-25-2020, 05:20 AM
Replies: 2
Views: 434
Posted By junkgear
Re: keyboard controller not working with plug-ins

Also make sure that you only record enable the instrument that you want to control. So for instance; if you want to 'play' DB-33, enable record on it and no other instrument.
Forum: Third Party Interfaces 08-20-2020, 05:09 AM
Replies: 7
Views: 556
Posted By junkgear
Re: Smallest audio int that works with PT11, or higher

Being a fan of Presonus interfaces, I'll throw the AudioBox-iOne (https://www.presonus.com/products/AudioBox-iOne) out there as well.
Forum: Pro Tools | First Discussion 08-18-2020, 10:14 AM
Replies: 9
Views: 625
Posted By junkgear
Re: PTF crashes when directed to the Playback Engine

Don't worry about the E: drive as that is just the drive Avid used when they compiled the code and it is used for debug purposes.

One other thing you can try is deleting the PTF preferences, which...
Forum: Pro Tools | First Discussion 08-16-2020, 01:47 PM
Replies: 12
Views: 1,259
Posted By junkgear
Re: How to clean cloud storage ?

They said they started a case for this. I would assume you would hear something soon.
Forum: Pro Tools | First Discussion 08-15-2020, 05:14 AM
Replies: 9
Views: 625
Posted By junkgear
Re: PTF crashes when directed to the Playback Engine

First, in Windows Sound Properties, make sure that Windows is NOT using the Behringer as the "Default Playback Device".
Second, make sure ASIO4ALL is configured properly to use your Behringer...
Forum: Pro Tools | First Discussion 08-14-2020, 12:34 PM
Replies: 12
Views: 1,259
Posted By junkgear
Re: How to clean cloud storage ?

I didn't realize this was still an open issue for you.
I'll escalate it again and hopefully someone from Avid can reach out and help you clear them.
Forum: Pro Tools | First Discussion 08-13-2020, 12:39 PM
Replies: 9
Views: 625
Posted By junkgear
Re: PTF crashes when directed to the Playback Engine

Pressing N does still work in PTF, so there must be something missing on your system.

Do you have an ASIO compatible sound device in your system? You will need this in order to use PTF.

At a...
Forum: Pro Tools | First Discussion 08-11-2020, 07:10 AM
Replies: 21
Views: 1,544
Posted By junkgear
Re: Pro Tools First Mojave Compatibility

If you are just looking to get their feet wet, you could have them try the trial version of regular Pro Tools.

Pro Tool Free Trial (https://my.avid.com/get/pro-tools-ultimate-trial)
Forum: Eleven Rack 08-09-2020, 01:45 PM
Replies: 3
Views: 607
Posted By junkgear
Re: version 2.0.1 unit not displaying ERXP amps

If your rack unit is showing firmware 2.0.1, then that is the expansion pack firmware and you should see the added amps. You need a code in order to run the expansion pack installer, so unless you...
Forum: Pro Tools | First Discussion 08-07-2020, 12:25 PM
Replies: 1
Views: 541
Posted By junkgear
Re: External hard drive / project cache folder

No, there is no way to change the storage location in Pro Tool First.
You would have to move up to the paid version to get that functionality.
Forum: Pro Tools | First Discussion 07-30-2020, 07:03 AM
Replies: 4
Views: 759
Posted By junkgear
Re: Error message

Make sure you have ASIO4ALL set up properly.
You can watch this tutorial video (https://youtu.be/uCim46I4iRc) from the forums own Benoni on how to do this.

Once ASIO4ALL is properly configured,...
Forum: Pro Tools | First Discussion 07-24-2020, 08:20 AM
Replies: 12
Views: 1,259
Posted By junkgear
Re: How to clean cloud storage ?

I can escalate, although I believe that when they reset your account, you lose all projects you may have.
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