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Search: Posts Made By: BigDaveUK
Forum: Licensing & Accounts 01-04-2017, 02:58 AM
Replies: 10
Views: 3,497
Posted By BigDaveUK
Re: Avid - Why am I not receiving my upgrades?

Fair play to Avid on this. They really have done a fantastic job of getting me up and running again with my account sorted within a day! Thanks Jeffro, and the rest of the team at Avid that have...
Forum: Licensing & Accounts 01-03-2017, 01:12 AM
Replies: 10
Views: 3,497
Posted By BigDaveUK
Re: Avid - Why am I not receiving my upgrades?

Happy new year to everyone and the team at Avid. I hope you are back in work today as I urgently need to get my perpetual licence sorted for Pro Tools 12.6 / 12.7 as the temporary one customer...
Forum: Licensing & Accounts 12-19-2016, 12:47 PM
Replies: 0
Views: 1,289
Posted By BigDaveUK
4 years free updates ending in less than a month. Need help purchasing the best plan

Dear Jeffro / Avid

Four years ago while studying, I purchased the student edition of Pro Tools which has given me updates free since. My 4 year period ends on 17th January 2017, so as I...
Forum: Licensing & Accounts 10-23-2015, 01:15 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Hi Nigel, Quick update for you... I started a support case using the link you provided and received a very prompt reply from an Avid representative, who escalated the case to the relevant department....
Forum: Licensing & Accounts 10-21-2015, 02:31 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Much appreciated Nigel. You really have gone above and beyond by taking time from your day to forward my post and case to your contact at Avid.

Like everything else they really seem to have made...
Forum: Licensing & Accounts 10-21-2015, 01:02 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Thanks for your detailed reply Nigel. Like Adam my purchase in Jan 2013 was definitely the student version with 4 years of free upgrades. I received my upgrade to 11 (and all subsequent dot...
Forum: Licensing & Accounts 10-17-2015, 03:11 PM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

I am in the same situation as Adam. My account has not changed since becoming 'Academic 12.1' despite the fact that my 4 years of upgrades take me through to 17th Jan 2017...

Nigel advised...
Forum: Licensing & Accounts 05-14-2015, 02:31 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Many thanks for checking this and getting back to...

Many thanks for checking this and getting back to me. Really appreciate your help in getting up and running!
Forum: Licensing & Accounts 05-13-2015, 05:39 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Pro Tools 12 No Charge Upgrade (EDU)

Hi Jeffro... Just wondered if you managed to find out if I will still be able to crossgrade my 10/11/12 & CPTK assets for the HD software once pricing is fully announced for that?

Finally having...
Forum: Licensing & Accounts 05-12-2015, 12:23 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Pro Tools 12 No Charge Upgrade (EDU)

Many thanks. I will wait to hear from you before surrendering any assets. I would really like to do the HD crossgrade but want to wait until the HD pricing details are released properly for moving...
Forum: Licensing & Accounts 05-10-2015, 08:00 AM
Replies: 495
Views: 94,017
Posted By BigDaveUK
Re: Pro Tools 12 No Charge Upgrade (EDU)

Purchased my PT10 in January 2013, and received my free upgrade to 11 no problems, but still do not have 12 showing in my account.

As a CPTK user (duel boot Mountain Lion with PT10 still) if I...
Showing results 1 to 11 of 11

 
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