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Search: Posts Made By: aside
Forum: Pro Tools 2019 07-09-2019, 06:22 AM
Replies: 3
Views: 304
Posted By aside
Re: How to make an output to two different places?

Mac: Hold Control when assigning the new output, pretty handy feature.
Forum: Pro Tools 2019 05-31-2019, 09:31 PM
Replies: 6
Views: 1,262
Posted By aside
Re: Commit slowness

Pro Tools 2019.5 Native
10.13.6 High Sierra
32Gb RAM
3.5GHz 6-core Intel Xeon E5
AVID Quartet
Waves, Slate, Plug In Alliance, Boz Digital + many other plug ins.

This is just an exciting new...
Forum: Pro Tools 2019 05-30-2019, 06:43 AM
Replies: 6
Views: 1,262
Posted By aside
Commit slowness

Committing even a short clip (say 5 secs) summons the beach ball for 20-60 secs, then it comes good after a worrying pause.

Never seen this before 2019.5.

Anyone else seeing this?
Forum: Pro Tools 2019 04-16-2019, 05:37 AM
Replies: 1,374
Views: 243,760
Posted By aside
Re: Pro Tools 2019 !

Yep I've had the same thing a few dozen times this year alone. It's bad enough when it's just me... but with a paying customer :mad:

I have some breaking news though - someone at AVID support told...
Forum: Pro Tools 2018 02-25-2019, 05:00 AM
Replies: 31
Views: 2,999
Posted By aside
Re: AVID incredibly poor customer service

Yeah I called and spoke to someone who assured me the ticket had been escalated. That was a few weeks ago - nothing since. Thanks though for posting the info.

Turbo boost on/off, mult-threading...
Forum: Pro Tools 2018 02-20-2019, 04:53 AM
Replies: 31
Views: 2,999
Posted By aside
Re: AVID incredibly poor customer service

I tried turning off "hardware multi-threading" through Xcode > Instruments. On reboot it resets though. Is there a better way to do this?

The problem still occurs but perhaps it's a combination of...
Forum: Pro Tools 2018 02-20-2019, 02:23 AM
Replies: 7
Views: 1,297
Posted By aside
Re: Crash Error After Saving and Closing PT 2018

Anyone have luck resolving this one?
Forum: Pro Tools 2018 02-20-2019, 02:22 AM
Replies: 31
Views: 2,999
Posted By aside
Re: AVID incredibly poor customer service

Wow never seen that Pete Gates thing, will try that out amongst other things and report back...
Forum: Pro Tools 2018 02-19-2019, 01:49 PM
Replies: 31
Views: 2,999
Posted By aside
Re: AVID incredibly poor customer service

Thanks for the ideas.

Sessions aren't real big, no virtual instruments, and it can happen with no plug-ins enabled, and as I don't actually need more RAM I'd rather not have to throw money at it...
Forum: Pro Tools 2018 02-19-2019, 06:30 AM
Replies: 31
Views: 2,999
Posted By aside
Re: AVID incredibly poor customer service

Wow - you guys are far more interested than Avid have been, a big thanks in advance! I actually didn't want to trouble you good folks here as I figured with an active support subscription it was...
Forum: Pro Tools 2018 02-19-2019, 02:34 AM
Replies: 31
Views: 2,999
Posted By aside
AVID incredibly poor customer service

Hi all - sorry to put this here, am pretty desperate and annoyed with my current plan.

AVID are jerking me around with support, or more accurately lack there of. Long story but in short, how the...
Forum: Pro Tools 2018 01-04-2019, 08:00 PM
Replies: 8
Views: 1,845
Posted By aside
Re: Slate Trigger crashing since 2018.12

I don't have the same issues as you guys, but Pro Tools now crashes occasionally whilst tweaking Trigger. Running 2018.12.
Forum: Pro Tools 12 10-04-2018, 04:44 PM
Replies: 3
Views: 1,691
Posted By aside
Re: Protools 12.8 Commit Bug?

Burbree - did you ever get a fix on this? I'm having the exact issue, running 12.8.0 on a Mac Pro.
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-15-2016, 12:19 AM
Replies: 11
Views: 22,837
Posted By aside
Re: Quartet "External Clock Source" error on PC

So jealous, I'm regretting this whole PC / Pro Tools experiment.

Still get the error, though less occasionally with a whole bunch of tweaking :rolleyes:
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-10-2016, 03:05 PM
Replies: 11
Views: 22,837
Posted By aside
Re: Quartet "External Clock Source" error on PC

No I should do, but I contacted Apogee direct and they confirmed that error happens when the machine is working too hard. Still think I'll follow it up though. Thanks again!
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-09-2016, 05:47 AM
Replies: 11
Views: 22,837
Posted By aside
Re: Quartet "External Clock Source" error on PC

Tried the USB thing, same - but thanks. Looks like it's a CPU overload thing, clock drops when the machine is working a little harder. Bummer :mad:
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-02-2016, 03:02 AM
Replies: 11
Views: 22,837
Posted By aside
Re: Quartet "External Clock Source" error on PC

ok - after disabling a few things, the error is much less frequent but still there. It seems like it's a processor thing, when too much is going on the clock error appears. Misleading, but life...
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-01-2016, 07:48 PM
Replies: 11
Views: 22,837
Posted By aside
Re: Quartet "External Clock Source" error on PC

Thanks for the feedback.

Yep the setup is all fine, matching sample rates, Quartet selected in Pro Tools etc.

In a bid to randomly try stuff I disabled AVG antivirus and haven't had the error...
Forum: Pro Tools | Duet & Pro Tools | Quartet 09-01-2016, 04:10 AM
Replies: 11
Views: 22,837
Posted By aside
Quartet "External Clock Source" error on PC

Hey guys,

Ok so this one is driving me crazy. I have a very simple setup, Pro Tools 12.5.2 running on a Windows 10 HP i7 laptop with a brand new AVID branded Quartet.

Done all the...
Forum: Pro Tools 12 08-31-2016, 03:59 AM
Replies: 6
Views: 3,633
Posted By aside
Re: How do I fix this clock error?

I too have this same error running Win10 and the Quartet. Have tried the above, no change.

Any other ideas guys?

Cheers :-)
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