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Forum: General Announcements 04-14-2021, 04:48 PM
Replies: 0
Views: 166
Posted By Avid
Exclamation Avid Site Maintenance 4/18 3-6am EDT

Avid will be conducting scheduled maintenance on Sunday, April 18th from 3 a.m. until 6 a.m. ET.

During this time, the following applications/services will be impacted and will be unavailable:

...
Forum: Technical Alerts 04-13-2021, 10:44 AM
Replies: 0
Views: 400
Posted By Avid
Post Pro Tools v2021.3.1 Now Available

Pro Tools 2021.3.1 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.

Pro Tools 2021.3.1 resolves the following critical bugs:
...
Forum: Licensing & Accounts 04-03-2021, 01:37 PM
Replies: 18
Views: 400
Posted By Avid
Post Re: iLok PACE error message

iLok Services (https://status.ilok.com/) have been restored. If you are still experiencing issues with iLok licenses for Pro Tools please "Contact Support" or "Start Your Support Case" at...
Forum: Licensing & Accounts 04-03-2021, 12:45 PM
Replies: 18
Views: 400
Posted By Avid
Re: iLok PACE error message

Sorry for the disruption. We are in touch with the iLok team and they are working to resolve it.

We will update this thread with more info, and status can be found at https://status.ilok.com
Forum: Pro Tools | Sync X & SYNC HD 03-25-2021, 11:05 AM
Replies: 0
Views: 161
Posted By Avid
Post Pro Tools | Sync X... Start Here!

Pro Tools | Sync X serves as the backbone of modern audio post production, providing reliable low-jitter clocking and near sample-accurate lock with frame edge alignment. It’s a critical component...
Forum: Technical Alerts 03-25-2021, 09:16 AM
Replies: 0
Views: 1,514
Posted By Avid
Post Pro Tools v2021.3 Now Available

Pro Tools 2021.3 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions as well as Pro Tools First macOS users.

Please update using...
Forum: Pro Tools 2021 03-25-2021, 09:16 AM
Replies: 0
Views: 734
Posted By Avid
Post Pro Tools v2021.3 Now Available

Pro Tools 2021.3 is now available for all active Update Plans and Subscriptions.

Please update using Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products...
Forum: Technical Alerts 03-11-2021, 09:18 PM
Replies: 0
Views: 1,380
Posted By Avid
Post Avid Falcon AAX Updated to v2.1.2

Avid Falcon AAX (included with current Pro Tools and Pro Tools Ultimate Update Plans and Subscriptions) has been updated to v2.1.2.

"UVI Falcon 2.1 introduces 100 new Factory Presets, 40 new...
Forum: Technical Alerts 03-08-2021, 03:51 PM
Replies: 0
Views: 1,205
Posted By Avid
Post New Training: PT210D Pro Tools | Dolby Atmos Production

Developed in partnership with Dolby, the Pro Tools Dolby Atmos Production course is designed for professionals who are transitioning from traditional surround formats to Dolby Atmos mixing, as well...
Forum: Technical Alerts 01-29-2021, 04:25 PM
Replies: 2
Views: 1,670
Posted By Avid
Post Re: iLok Service Slowdown

https://status.ilok.com is now showing all services operational based on Google addressing their issue. Avid and iLok will continue to monitor this situation and update this thread if needed.
Forum: Technical Alerts 01-29-2021, 03:50 PM
Replies: 2
Views: 1,670
Posted By Avid
Re: iLok Service Slowdown

Google has made progress resolving this issue.

https://status.cloud.google.com/incident/cloud-sql/21002 will be updated again at 16:30 US/Pacific.
Forum: Technical Alerts 01-29-2021, 01:36 PM
Replies: 2
Views: 1,670
Posted By Avid
Exclamation iLok Services impacted by Google Cloud SQL issue

There's a Google Cloud SQL issue (https://status.cloud.google.com/incident/cloud-sql/21002) affecting iLok Services. From ilok.com:
Forum: General Announcements 01-21-2021, 09:31 AM
Replies: 2
Views: 2,471
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Thursday, January 21, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Writing a Song in Pro Tools: First Steps...
Forum: General Announcements 01-21-2021, 09:31 AM
Replies: 2
Views: 2,471
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Friday, January 22, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Capturing the Creative Spark with Pro Tools: A Music...
Forum: General Announcements 01-19-2021, 02:06 PM
Replies: 0
Views: 1,115
Posted By Avid
Exclamation Fraudulent Avid Website and Phishing Email Identified

Avid is aware of a fraudulent website using the Avid name and avid.com content. This fraudulent site uses an unauthorized URL registered to an unknown third party and is sending phishing emails. We...
Forum: General Announcements 01-18-2021, 02:48 PM
Replies: 2
Views: 2,471
Posted By Avid
Post NAMM Believe In Music 2021

Check out the show schedule (https://attend.believeinmusic.tv/schedule) or register (https://attend.believeinmusic.tv/register) for this year's virtual tradeshow.

The "Sessions" tab on Avid's page...
Forum: Licensing & Accounts 01-16-2021, 11:42 AM
Replies: 8
Views: 664
Posted By Avid
Re: All Reinstatement Upgrade Codes are dead

We will follow up on your case. Note that you also started cases in Dec 2020 and Sept 2020 where we requested a copy of your sales invoice. Please update your support case (reply to the case notice...
Forum: Technical Alerts 12-22-2020, 10:00 AM
Replies: 0
Views: 3,043
Posted By Avid
Post Pro Tools v2020.12 Now Available

Pro Tools 2020.12 is now available for all active Update Plans and Subscriptions.

Please check Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products...
Forum: Technical Alerts 12-17-2020, 02:49 PM
Replies: 0
Views: 1,696
Posted By Avid
Post iLok Cloud Maintenance 12/18 @ 5PM PST

iLok Cloud will be unavailable on Friday Dec 18th for an estimated 15 minutes starting at 5:00 PM PST. Licenses can be used on iLok USB Keys during this time.

Please see https://status.ilok.com...
Forum: Technical Alerts 11-12-2020, 03:14 PM
Replies: 0
Views: 3,180
Posted By Avid
Post Pro Tools | Carbon

Pro Tools | Carbon is a new audio interface from Avid. Please see the following for details:

Product Page (https://www.avid.com/carbon)
Blog...
Forum: Pro Tools | Carbon 11-12-2020, 03:14 PM
Replies: 0
Views: 2,469
Posted By Avid
Post Pro Tools | Carbon... Start Here!

Pro Tools | Carbon is a a hybrid audio production system that features incredible sound quality and combines the power of your native CPU with onboard HDX DSP acceleration. So you can push your...
Forum: General Announcements 11-12-2020, 11:53 AM
Replies: 0
Views: 2,110
Posted By Avid
Exclamation Avid Website

We've been experiencing extremely slow loading with avid.com and many customers are unable to load our website.

Thank you for your patience!
Forum: Technical Alerts 11-12-2020, 10:08 AM
Replies: 0
Views: 2,906
Posted By Avid
Pro Tools v2020.11 Now Available

Pro Tools 2020.11 is now available for all active Update Plans and Subscriptions.

Please check Avid Link or my.avid.com/products (https://my.avid.com/products) to update. More info can be found...
Forum: Technical Alerts 10-28-2020, 10:06 AM
Replies: 0
Views: 2,645
Posted By Avid
Avid Link v2020.10 Now Available

Avid Link 2020.10 is now available. Users can update from within Avid Link's Products tab, or download the installer (https://www.avid.com/products/avid-link#Downloads).

More info:

...
Forum: Pro Tools | First Discussion 09-19-2020, 10:24 AM
Replies: 1
Views: 4,270
Posted By Avid
Exclamation Re: Pro Tools | First 2020.9 Now Available

A critical bug has been discovered in Pro Tools | First 2020.9 that can result in a crash on launch and appears to occur on macOS versions 10.11.6 – 10.15.6.

To resolve this issue, please follow...
Showing results 1 to 25 of 500

 
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