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Search: Posts Made By: bryanlewis73
Forum: Pro Tools 2018 05-31-2018, 02:07 PM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Re: Subscription License Has Expired

Yes, that seems to be the only way to keep it from happening again. Avid support has still NOT given me an honest answer as to why this happened—given that my auto renewal was enabled an my debit...
Forum: Pro Tools 2018 05-31-2018, 05:42 AM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Re: Subscription License Has Expired

One final post from me concerning this issue. Why? Because Avid has dropped the ball here and awareness needs to brought to attention of all music professionals. At 2:05am, I received an email from...
Forum: Pro Tools 2018 05-30-2018, 04:49 PM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Re: Subscription License Has Expired

Their response is below.

However, I have a few issues with this: (1) I checked with my bank and my debit card is working fine, so it is nothing on my end. It is the same card I have been using...
Forum: Pro Tools 2018 05-30-2018, 01:49 PM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Re: Subscription License Has Expired

When I open Ilok manager I notice that my Pro Tools subscription expiration date is 05/30/18 at 1:00pm. However, my Avid account shows an active annual subscription on an auto renew plan that expires...
Forum: Pro Tools 2018 05-30-2018, 01:41 PM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Re: Subscription License Has Expired

Tried that, but get the following message: "Cannot connect to the software activation server because there is no internet access available."
Forum: Pro Tools 2018 05-30-2018, 01:07 PM
Replies: 12
Views: 2,073
Posted By bryanlewis73
Subscription License Has Expired

I currently have an annual subscription set to an auto renew plan. However, in the middle of a session with a client moments ago, PTs closed and was replaced with the “Subscription License Has...
Forum: Third Party Interfaces 05-18-2018, 06:42 AM
Replies: 3
Views: 1,807
Posted By bryanlewis73
Re: PTs, Apollo 8, and Apple TV

Drew,

Thanks. I was initially told that this will not work. However, I tried and it does! However, an issue will arise when I need to daisy chain my Apollo Twin. At that point, I guess I will need...
Forum: Third Party Interfaces 05-17-2018, 06:47 PM
Replies: 3
Views: 1,807
Posted By bryanlewis73
PTs, Apollo 8, and Apple TV

I have an i7/16g MacBook Pro (15-inch, Mid 2012) and Apollo 8 running on Pro Tools 2018.4. I have only (1) thunderbolt port in my MBP, which left me without external display capability (UA Apollo 8...
Showing results 1 to 8 of 8

 
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