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Search: Posts Made By: EddieJones
Forum: Avid Pro Mixing General Discussion Yesterday, 06:11 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

This is MCClient, the log I need is EuControl. Did you do the uninstall of Bonjour?
Forum: Avid Pro Mixing General Discussion Yesterday, 10:42 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

The logs show it trying to pick a different network adapter. Do you have any others enabled? Wifi? VPN ? If not try this.

Uninstall EUCON again as before. Then from Windows uninstall Bonjour....
Forum: Avid Pro Mixing General Discussion 03-26-2024, 05:38 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Can you copy everything from this folder and zip it up. Send me a link to where they are. C:\Users\$Yourusername$\AppData\Local\Avid\Logs\EuCon
Forum: Avid Pro Mixing General Discussion 03-26-2024, 03:45 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

And you are 100% sure you did this? and then only installed the top option after a reboot.
Forum: Avid Pro Mixing General Discussion 03-26-2024, 09:39 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Pro Tools is EUCON. This is for Mackie Control DAW's. Remove it as it will confuse the issue.

Is there any point that EuControl actually runs, or does it always throw that error?
Forum: Avid S1, S3, Dock and Control App 03-26-2024, 08:23 AM
Replies: 4
Views: 227
Posted By EddieJones
Re: Eucon Status

When anything weird like this happens its always best to run the EUCON installer again, check remove all Apps and remove all prefs. Restart and then install EuControl (top option) again.
Forum: Avid Pro Mixing General Discussion 03-25-2024, 05:06 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Can you go to the old Windows Control Panel and screen grab the EUCON settings in it. Whats the network set to and is External Workstations selected (should be off).
Forum: Avid S1, S3, Dock and Control App 03-25-2024, 03:30 PM
Replies: 11
Views: 446
Posted By EddieJones
Re: Control surfaces loosing connection after PT 2024.3 update.

Sounds like you have it correct. Post an image if unsure. Post the Surfaces and Workstation tab too.

Guides are here: ...
Forum: Avid S1, S3, Dock and Control App 03-25-2024, 01:24 PM
Replies: 11
Views: 446
Posted By EddieJones
Re: Control surfaces loosing connection after PT 2024.3 update.

And you definitely have the correct PT version added to the Applications list in EuControl?
Forum: Avid S1, S3, Dock and Control App 03-25-2024, 10:55 AM
Replies: 11
Views: 446
Posted By EddieJones
Re: Control surfaces loosing connection after PT 2024.3 update.

This is not expected. Do you have multiple users? Are they admin accounts?
Forum: Avid Pro Mixing General Discussion 03-25-2024, 09:27 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

I dont see much wrong, expect those DNS server addresses seem strange...These are usually on the internet not local addresses.
Forum: Avid Pro Mixing General Discussion 03-25-2024, 09:24 AM
Replies: 2
Views: 157
Posted By EddieJones
Re: Avid Control "NoName" folder tracks

We'll keep an eye open for it...
Forum: Avid S1, S3, Dock and Control App 03-25-2024, 09:22 AM
Replies: 1
Views: 101
Posted By EddieJones
Re: Eucontrol crashes Logic Pro

A few things:

It looks like you may have run into an Apple bug with their Security, Accessibility settings. Remove both MCClient and EuControl (minus) from these settings and then add back. That...
Forum: Avid Pro Mixing General Discussion 03-24-2024, 06:17 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

That was it, nothing else from that command. Can you try ipconfig /all
Forum: Avid Pro Mixing General Discussion 03-22-2024, 08:30 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Can you go to a cmd window and type ipconfig and show me the results?
Forum: Avid Pro Mixing General Discussion 03-22-2024, 08:20 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

To confirm you uninstalled using the install?

What Network adapters do you have enabled? Ethernet, Wifi?
Forum: Artist Series 03-20-2024, 09:15 AM
Replies: 1
Views: 157
Posted By EddieJones
Re: Avid Artist Transport with Mac Studio M1

Yes it still works with the latest EuControl, but its not officially supported.
Forum: Avid Pro Mixing General Discussion 03-20-2024, 09:06 AM
Replies: 1
Views: 174
Posted By EddieJones
Re: Why have't we seen more recent EuCon updates?

We are concentrating on EUCON usability and stability, aiming for a late Spring release. There are some crashes in PT relating to EUCON and we are working on them for a PT dot release soon.
Forum: Avid Pro Mixing General Discussion 03-20-2024, 09:04 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Did you follow the uninstall via the installer method? If the Icon is not there the EuControl is not running. If you go to start and search for EuControl and run it what happens?
Forum: Avid Pro Mixing General Discussion 03-19-2024, 07:13 PM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

That either means it hidden..click the little up arrow. Or its not started, in which case quit MCClient and start EuControl. If this still doesn't help run the installer again and select remove all...
Forum: Avid S1, S3, Dock and Control App 03-19-2024, 08:22 AM
Replies: 3
Views: 215
Posted By EddieJones
Re: Automatically Control Target Plugin

Yes, There are a few settings you need to make sure are set, see the attached. The ? is optional.
Forum: Artist Series 03-19-2024, 08:13 AM
Replies: 8
Views: 995
Posted By EddieJones
Re: Help: Avid Artist Mix is recognised in EuControl but then loses connection

We have found that putting a dumb small network switch in between helps with this issue. The ports on the newer Macs are not that forgiving.
Forum: Avid Pro Mixing General Discussion 03-19-2024, 08:10 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Right click on the EuControl Icon not MCClient
Forum: Avid S4/S6 03-18-2024, 02:53 PM
Replies: 4
Views: 385
Posted By EddieJones
Re: One lane of S6 display module ghosting

Oh OK...we do see this sometime on the MTM, which has the same screen. Just the transistors being lazy and will clear.
Forum: Avid Pro Mixing General Discussion 03-18-2024, 11:29 AM
Replies: 30
Views: 962
Posted By EddieJones
Re: EuCon Error starting up MC_client at 23.11 version.

Look for EuControl Icon in the bottom right corner notification icons. Right click to find the autostart option.
Showing results 1 to 25 of 500

 
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