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Showing results 1 to 25 of 126
Search took 0.01 seconds. Search: Posts Made By: at01music
Forum: Licensing & Accounts 01-28-2021, 03:42 PM
Replies: 12
Views: 3,018
Posted By at01music
Re: The reinstatement that never was

It was a bear to explain it all in clear detail, but I finally have a new Case Number 04107632, including a request to escalate to jeffro.

Thanks again for your help!
Forum: Licensing & Accounts 01-26-2021, 02:49 AM
Replies: 12
Views: 3,018
Posted By at01music
Re: The reinstatement that never was

I'll start a new case tomorrow as you suggest. Thank you for your comments, they helped me dig into my problem in a better way!
Forum: Licensing & Accounts 01-26-2021, 02:46 AM
Replies: 12
Views: 3,018
Posted By at01music
Re: The reinstatement that never was

I looked into reopening the case but I didn't see how to do it.
Forum: Licensing & Accounts 01-26-2021, 01:58 AM
Replies: 12
Views: 3,018
Posted By at01music
Re: The reinstatement that (almost) never was

unkJE (and hopefully a Moderator?) I’m getting back to this 3-week old thread after some hectic times…



I have 3 emails that Sweetwater sent when I purchased my PT reinstatement on Dec 31,...
Forum: Licensing & Accounts 12-30-2020, 07:50 PM
Replies: 12
Views: 3,018
Posted By at01music
Re: The reinstatement that never was

I purchased the reinstatement from a reseller (Sweetwater).
Forum: Licensing & Accounts 12-30-2020, 11:56 AM
Replies: 12
Views: 3,018
Posted By at01music
The reinstatement that never was

Today, my unused PT reinstatement's so-called "Support and Upgrade Plan" that was purchased on 12/31/2019 is going to expire, even though I didn't choose an "upgrade option" to reinstate my expired...
Forum: macOS 10-06-2016, 01:13 PM
Replies: 4
Views: 2,992
Posted By at01music
Re: Trying to find 10.11 El Capitan

Store history... purchases... of course! I am such a dunce!! I did install El Capitan on my other Mac, and the download is listed there in my Purchases. So, because there's no limitation on which or...
Forum: macOS 10-06-2016, 12:49 PM
Replies: 4
Views: 2,992
Posted By at01music
Re: Trying to find 10.11 El Capitan

Thanks for the advice, Drumz! I'm Ok with Yosemite generally and I suppose it's unlikely that very many apps that I run will become incompatible with Yosemite over the next year. So I can afford to...
Forum: macOS 10-05-2016, 02:29 PM
Replies: 4
Views: 2,992
Posted By at01music
Trying to find 10.11 El Capitan

Similar issue to previous poster looking for 10.10. I stayed on Yosemite waiting for Avid to qualify El Capitan and now that I found out it is qualified it's too late because Apple pulled El Capitan...
Forum: Pro Tools 12 06-30-2015, 11:35 AM
Replies: 22
Views: 17,977
Posted By at01music
Re: Application Manager won't sync or update

Sonofagun! The Update link in my App Manager is working now and it's downloading the 2.4.1 update. Oh, I notice App Manager says its version is 2.4.0.6360, not 2.3.3.4920 that I had prior to...
Forum: Pro Tools 12 06-30-2015, 11:20 AM
Replies: 22
Views: 17,977
Posted By at01music
Re: Application Manager won't sync or update

I used to have download links for the old App Manager 2.3.2 in my account's Product Details and Download Links but they disappeared overnight when PT 12.1 links were added.
Forum: Pro Tools 12 06-29-2015, 10:26 PM
Replies: 22
Views: 17,977
Posted By at01music
Application Manager won't sync or update

I have Avid Application Manager 2.3.3.4920 on a 2014 MB Pro with OS X 10.9.5. After App Manger connects and I log into my Avid account, App Manager says 'Syncing...' for each item under Artist Suite...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 06-16-2015, 09:22 PM
Replies: 4
Views: 9,086
Posted By at01music
Re: can't hide min:secs ruler

Thanks for the breadcrumb, n8tron. This isn't the first time I've been stumped by this, even though I vaguely recalled that clicking somewhere in the transport control works and did try clicking on...
Forum: Virtual Instruments 04-16-2015, 09:20 PM
Replies: 0
Views: 2,058
Posted By at01music
Key switch range in Structure 2?

In Structure 1.1 you can assign keyswitches to 32 keys starting from the Root Key you assign. Does anyone know how many keyswitches are allowed in 2.0? I checked the manual but found no mention of...
Forum: Pro Tools 12 03-24-2015, 10:27 PM
Replies: 16
Views: 9,565
Posted By at01music
Re: Pro Tools 12 Showing Up In My Account

Earlier today My Products on my account was changed to include PT 12 but all the 11.x and 10.3.x links had disappeared, with the exception of 10.3.9. Now maybe 6 hours later the PT 12 links are gone...
Forum: Pro Tools TDM Systems (Win) 04-21-2014, 03:31 PM
Replies: 4
Views: 7,631
Posted By at01music
Re: HD PCIx -which models HP/Dell workstations

When PT 10 HD came out about 2-1/2 years ago I moved my HD2 system from a Dual G5 2.7 GHz OS X 10.4 to an HP Z210 Compact Mini Tower with Xeon 3-1270 3.4 GHz processor and 16 GB RAM running Windows...
Forum: Pro Tools 11 11-16-2013, 09:30 AM
Replies: 75
Views: 20,490
Posted By at01music
Re: 11.0.3 Is Out

Yes, especially for those interested in 11/10 coinstalls on Win 8. :rolleyes:

But the stakes involving PT10 and Mavericks seem much greater and tantalizing with the new Mac Pro almost* in reach!
Forum: Pro Tools 11 11-16-2013, 08:52 AM
Replies: 75
Views: 20,490
Posted By at01music
Re: 11.0.3 Is Out

Another factor that makes this a nail-biter is didn't Avid say when 10 was released that it would be supported for 2 years? (Pretty sure but someone jump in if you know better). If true that would...
Forum: Pro Tools 11 08-08-2013, 10:36 AM
Replies: 12
Views: 6,104
Posted By at01music
Re: 192s

@Drew
So an Accel core card can be used with an HD interface (192, OMNI) on PT11... I didn't know that! No DSP of course, but still very convenient. I assume that the license would have to be 11 HD...
Forum: Pro Tools 11 07-27-2013, 10:40 AM
Replies: 4
Views: 3,301
Posted By at01music
Re: Possible to have 10.3.6 TDM and PT11 native on same machine?

At the moment all I have besides my HD Omni are an 002R and MBox 2 Micro. These are unsupported on 11 but maybe will work just for audio out?

Eventually I'll upgrade my 10 HD license and go for an...
Forum: Pro Tools 11 07-24-2013, 10:23 PM
Replies: 4
Views: 3,301
Posted By at01music
Re: Possible to have 10.3.6 TDM and PT11 native on same machine?

According to my dealer (Sweetwater) this does work. You could upgrade your 10 HD license to 11 HD and you'd get a license bundle with 11 HD and 10 HD. 10 HD will recognize your TDM hardware, 11 HD...
Forum: Pro Tools 11 04-17-2013, 09:08 AM
Replies: 11
Views: 5,285
Posted By at01music
Re: PTHD 10 to 11 upgrade path?

I have PTHD 10 running on an HD2 TDM system with HD Omni i/o. Going to HDN seems like the sensible way for me to continue using the Omni with HD 11. But as far as I know, the only way to get the HD...
Forum: General Discussion 12-15-2012, 10:51 AM
Replies: 24
Views: 8,623
Posted By at01music
Re: Avid Audio Survey 2012 Discussion

I think there is a bug in the last question in the survey about total investment in our DAW over the past 5 years. The next to last choice is "$10,001 - $25,000", and the final choice is "Over...
Forum: Buy & Sell 11-19-2012, 06:12 PM
Replies: 1
Views: 2,953
Posted By at01music
Re: FS: Carillon AC-1 parts for your DIY Monster Pro Tools rig!

I've updated the eBay listing for this Carillon and dropped the price since the power supply is only 320W. Here's a link to the updated listing:...
Forum: Buy & Sell 11-19-2012, 01:02 PM
Replies: 1
Views: 2,953
Posted By at01music
FS: Carillon AC-1 parts for your DIY Monster Pro Tools rig!

I'm auctioning the remains of my former Carillon AC-1 Pro Tools DAW on eBay. The rackmount case with 320W UltraMute power supply can be used to build your own up-to-date Pro Tools system. For details...
Showing results 1 to 25 of 126
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