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Search: Posts Made By: Joe Pearson
Forum: Avid Scorch (iOS) Forum 07-27-2012, 03:18 AM
Replies: 13
Views: 11,029
Posted By Joe Pearson
Re: Scorch 1.1, AirTurn and iPad crash

Hi Fraser,

Sorry, there isn't a way of installing older builds of any app that I know of.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 07-24-2012, 01:25 AM
Replies: 24
Views: 15,484
Posted By Joe Pearson
Re: Avid Scorch Store

Hello Cecile,

Apologies for the delay - as you may know, the Sibelius team are under a lot of pressure at the moment. I will enquire with Ben to see if he can get in touch.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 07-11-2012, 04:48 AM
Replies: 3
Views: 4,235
Posted By Joe Pearson
Re: Avid Scorch for iPad in-app search function not working

Hi Fraser,

I can understand your frustration. As I've mentioned in other threads, I do always make sure to keep our product management team abreast of the issues that our customers report (I just...
Forum: Avid Scorch (iOS) Forum 07-11-2012, 04:42 AM
Replies: 13
Views: 11,029
Posted By Joe Pearson
Re: Scorch 1.1, AirTurn and iPad crash

Hi Fraser,

Thanks for your comments and suggestions - I think we're aware of most of these problems but I'll make sure that your comments are seen by our product management team.

Best wishes,
...
Forum: Avid Scorch (iOS) Forum 07-11-2012, 04:40 AM
Replies: 24
Views: 15,484
Posted By Joe Pearson
Re: Avid Scorch Store

Hello Donald,

Please can you describe in more detail the symptoms that you're experiencing? Where abouts in the world are you located (or in other words, which branch of the iTunes store do you...
Forum: Avid Scorch (iOS) Forum 06-27-2012, 04:29 AM
Replies: 24
Views: 15,484
Posted By Joe Pearson
Re: Avid Scorch Store

Hi Cecile,

I've asked Ben to get in touch with you directly to see if we can get this ironed out.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 06-26-2012, 02:25 AM
Replies: 24
Views: 15,484
Posted By Joe Pearson
Re: Avid Scorch Store

Hi Cecile,

I've just asked Ben to check the status of the Scorch store for you; can you confirm that the problem is still present?

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 06-26-2012, 02:12 AM
Replies: 4
Views: 10,630
Posted By Joe Pearson
Re: Scorch won't open Sibelius files

Hello Mikel77,

Which version of Sibelius are you using?

@Fraser.Sims

As I think you've found, the best way of resolving this problem is to restart Scorch. Which version of Sibelius are you...
Forum: Avid Scorch (iOS) Forum 06-25-2012, 07:22 AM
Replies: 1
Views: 4,267
Posted By Joe Pearson
Re: Scorch Store Purchase in ITunes

Hello sureshraja1,

Unfortunately this isn't possible - consider that many of our score providers are commercial publishers (such as Hal Leonard for example), and they can't allow their scores to...
Forum: Avid Scorch (iOS) Forum 06-25-2012, 07:19 AM
Replies: 2
Views: 4,886
Posted By Joe Pearson
Re: Scorch Store Unavailable

Hello both,

We did have some problems with the Scorch store fairly recently, but these were rectified within about 24 hours. Please let me know if the problems you describe are still affecting...
Forum: Avid Scorch (iOS) Forum 06-25-2012, 07:17 AM
Replies: 3
Views: 4,235
Posted By Joe Pearson
Re: Avid Scorch for iPad in-app search function not working

Hello mbulaong2002,

This is a known issue - we're working on getting it fixed for a future update. In the mean time, please let me know if you've got any questions.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 06-08-2012, 01:13 AM
Replies: 7
Views: 5,922
Posted By Joe Pearson
Re: Support Updates?

Hi Billunatic,

Yes Scorch is still in active development. We don't usually pre-announce updates or product releases, however I can tell you that both the issues that you've raised are on our wish...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:37 AM
Replies: 1
Views: 5,346
Posted By Joe Pearson
Re: Help Avid Scorch App not working with my new Ipad

Hi Mixmaster,

When you say it's not working, please can you describe the issue further? Does it install correctly? Does it run when you tap it? Have you tried restarting your iPad?

Best...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:36 AM
Replies: 1
Views: 3,638
Posted By Joe Pearson
Re: Can't search in music store

Hi Johnson,

We had a temporary issue with the Scorch store, but this is now rectified. Sorry for the inconvenience!

If you still find it's not working, please let me know and I will look into...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:35 AM
Replies: 13
Views: 11,029
Posted By Joe Pearson
Re: Scorch 1.1, AirTurn and iPad crash

Hi all,

Have you seen the videos here? http://www.airturn.com/bt-105-faqs/using-the-ipads-virtual-keyboard-with-the-bt-105-v-122

If it's still not working, I can raise the issue with our...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:32 AM
Replies: 3
Views: 5,716
Posted By Joe Pearson
Re: avid scorch for Ipad in the UK itunes store?

Hi Stinkycats,

We did have a temporary issue with Scorch being available in the App Store, which as you now know has been resolved.

If you need any help with Scorch, please post in this forum...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:30 AM
Replies: 2
Views: 4,460
Posted By Joe Pearson
Re: List in scorch

Hi Myrio,

This isn't currently possible, but it's on our wish list for a future update!

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:29 AM
Replies: 7
Views: 5,922
Posted By Joe Pearson
Re: Support Updates?

Hello Billunatic,

Sorry for the delay in my response. We're still planning to release updates to Scorch, although I don't currently have an ETA for their arrival I'm afraid.

If you need...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:27 AM
Replies: 1
Views: 3,178
Posted By Joe Pearson
Re: Songs don't open if I've used the search window (tutorial opens instead)

Hello Desha,

Unfortunately, this is a known issue with the current release of Scorch. We're hoping that we'll be able to get this fixed in a future update, although I don't currently have an ETA...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:26 AM
Replies: 1
Views: 3,432
Posted By Joe Pearson
Re: Please clarify in-app purchase pricing

Hello sureshraja1,

The "top in-app purchases" section is automatically populated by the App Store. It simply shows which scores are most popular amongst our users.

In fact, there are many...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:24 AM
Replies: 1
Views: 4,172
Posted By Joe Pearson
Re: Blurred display on the new iPad

Hi Steen,

I can confirm that this is a known problem on the iPad 3. We're hoping to be able to introduce a fix in the next update to Scorch. Unfortunately, I don't have an ETA for the update...
Forum: Avid Scorch (iOS) Forum 06-06-2012, 05:18 AM
Replies: 11
Views: 7,549
Posted By Joe Pearson
Re: Filing system ?

Hello fhoadley,

Sorry you're disappointed, I will pass on your comments to our product management team right away.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 05-28-2012, 07:18 AM
Replies: 1
Views: 3,747
Posted By Joe Pearson
Re: In-App purchase not correctly labeled and not working

Hi Thomas,

I believe we've now rectified this via our private support system. Please let me know if there is anything further I can do.

Did you know you can preview scores before you purchase...
Forum: Avid Scorch (iOS) Forum 05-28-2012, 07:12 AM
Replies: 1
Views: 3,501
Posted By Joe Pearson
Re: Purchased music not showing after iPad restore

Hello Mylorac,

I will set you up a case in our support centre; I'm sure we can sort this out for you. You should hear from me shortly via your personal e-mail address.

Best wishes,

Joe
Forum: Avid Scorch (iOS) Forum 05-28-2012, 07:11 AM
Replies: 5
Views: 6,083
Posted By Joe Pearson
Re: Hal Leonard Sheet Music Direct for iPad

Hello Rhodct,

ScoreExchange.com are one of our content providers for the Scorch for iPad app. This is a fairly recent addition (I believe the arrangement was finalised at the end of last year).
...
Showing results 1 to 25 of 98

 
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