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Forum: Technical Alerts 01-29-2021, 05:25 PM
Replies: 2
Views: 1,517
Posted By Avid
Post Re: iLok Service Slowdown

https://status.ilok.com is now showing all services operational based on Google addressing their issue. Avid and iLok will continue to monitor this situation and update this thread if needed.
Forum: Technical Alerts 01-29-2021, 04:50 PM
Replies: 2
Views: 1,517
Posted By Avid
Re: iLok Service Slowdown

Google has made progress resolving this issue.

https://status.cloud.google.com/incident/cloud-sql/21002 will be updated again at 16:30 US/Pacific.
Forum: Technical Alerts 01-29-2021, 02:36 PM
Replies: 2
Views: 1,517
Posted By Avid
Exclamation iLok Services impacted by Google Cloud SQL issue

There's a Google Cloud SQL issue (https://status.cloud.google.com/incident/cloud-sql/21002) affecting iLok Services. From ilok.com:
Forum: General Announcements 01-21-2021, 10:31 AM
Replies: 2
Views: 1,930
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Thursday, January 21, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Writing a Song in Pro Tools: First Steps...
Forum: General Announcements 01-21-2021, 10:31 AM
Replies: 2
Views: 1,930
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Friday, January 22, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Capturing the Creative Spark with Pro Tools: A Music...
Forum: General Announcements 01-19-2021, 03:06 PM
Replies: 0
Views: 983
Posted By Avid
Exclamation Fraudulent Avid Website and Phishing Email Identified

Avid is aware of a fraudulent website using the Avid name and avid.com content. This fraudulent site uses an unauthorized URL registered to an unknown third party and is sending phishing emails. We...
Forum: General Announcements 01-18-2021, 03:48 PM
Replies: 2
Views: 1,930
Posted By Avid
Post NAMM Believe In Music 2021

Check out the show schedule (https://attend.believeinmusic.tv/schedule) or register (https://attend.believeinmusic.tv/register) for this year's virtual tradeshow.

The "Sessions" tab on Avid's page...
Forum: Licensing & Accounts 01-16-2021, 12:42 PM
Replies: 8
Views: 625
Posted By Avid
Re: All Reinstatement Upgrade Codes are dead

We will follow up on your case. Note that you also started cases in Dec 2020 and Sept 2020 where we requested a copy of your sales invoice. Please update your support case (reply to the case notice...
Forum: Technical Alerts 12-22-2020, 11:00 AM
Replies: 0
Views: 2,777
Posted By Avid
Post Pro Tools v2020.12 Now Available

Pro Tools 2020.12 is now available for all active Update Plans and Subscriptions.

Please check Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products...
Forum: Technical Alerts 12-17-2020, 03:49 PM
Replies: 0
Views: 1,580
Posted By Avid
Post iLok Cloud Maintenance 12/18 @ 5PM PST

iLok Cloud will be unavailable on Friday Dec 18th for an estimated 15 minutes starting at 5:00 PM PST. Licenses can be used on iLok USB Keys during this time.

Please see https://status.ilok.com...
Forum: Technical Alerts 11-12-2020, 04:14 PM
Replies: 0
Views: 2,910
Posted By Avid
Post Pro Tools | Carbon

Pro Tools | Carbon is a new audio interface from Avid. Please see the following for details:

Product Page (https://www.avid.com/carbon)
Blog...
Forum: Pro Tools | Carbon 11-12-2020, 04:14 PM
Replies: 0
Views: 2,344
Posted By Avid
Post Pro Tools | Carbon... Start Here!

Pro Tools | Carbon is a a hybrid audio production system that features incredible sound quality and combines the power of your native CPU with onboard HDX DSP acceleration. So you can push your...
Forum: General Announcements 11-12-2020, 12:53 PM
Replies: 0
Views: 1,878
Posted By Avid
Exclamation Avid Website

We've been experiencing extremely slow loading with avid.com and many customers are unable to load our website.

Thank you for your patience!
Forum: Technical Alerts 11-12-2020, 11:08 AM
Replies: 0
Views: 2,758
Posted By Avid
Pro Tools v2020.11 Now Available

Pro Tools 2020.11 is now available for all active Update Plans and Subscriptions.

Please check Avid Link or my.avid.com/products (https://my.avid.com/products) to update. More info can be found...
Forum: Technical Alerts 10-28-2020, 11:06 AM
Replies: 0
Views: 2,474
Posted By Avid
Avid Link v2020.10 Now Available

Avid Link 2020.10 is now available. Users can update from within Avid Link's Products tab, or download the installer (https://www.avid.com/products/avid-link#Downloads).

More info:

...
Forum: Pro Tools | First Discussion 09-19-2020, 11:24 AM
Replies: 1
Views: 3,919
Posted By Avid
Exclamation Re: Pro Tools | First 2020.9 Now Available

A critical bug has been discovered in Pro Tools | First 2020.9 that can result in a crash on launch and appears to occur on macOS versions 10.11.6 – 10.15.6.

To resolve this issue, please follow...
Forum: Technical Alerts 09-09-2020, 10:35 AM
Replies: 0
Views: 3,851
Posted By Avid
Post Pro Tools v2020.9.1 Now Available

Pro Tools 2020.9.1 fixes a problem affecting the voice/track count in Pro Tools 2020.9.

This release is available to users on a current Software Updates + Support Plan or Subscription and can be...
Forum: Technical Alerts 09-04-2020, 02:27 PM
Replies: 0
Views: 3,259
Posted By Avid
Exclamation Voice count incorrectly limited in Pro Tools 2020.9

Pro Tools software users who install 2020.9 will experience a limitation of 64 stereo tracks that can be played back in their sessions, when they should have the ability to create 128 tracks (up to...
Forum: Pro Tools | First Discussion 09-03-2020, 01:11 PM
Replies: 1
Views: 3,919
Posted By Avid
Post Pro Tools | First 2020.9 Now Available

A new release of Pro Tools | First (version 2020.9) is now available. This release delivers several improvements including support for macOS Catalina and Windows 10 (1909), integrated support for...
Forum: Technical Alerts 09-03-2020, 08:43 AM
Replies: 0
Views: 3,689
Posted By Avid
Post Pro Tools v2020.9 Now Available

Pro Tools 2020.9 delivers enhancements and important stability improvements. Please see the Pro Tools 2020.9 Release Info...
Forum: Getting Started 08-07-2020, 10:36 AM
Replies: 0
Views: 3,397
Posted By Avid
Pro Tools Tutorial Videos

Check out our library of video tutorials designed to help you get the most out of our products.

Avid Control (https://www.avid.com/tutorials?product=Avid%20Control)
Pro Tools...
Forum: Technical Alerts 08-07-2020, 10:28 AM
Replies: 0
Views: 3,178
Posted By Avid
Post The Audio Evangelist Podcast

Listen to Greg ”Stryke” Chin talking with Francois Quereuil (Avid's Director of Product Management for Pro Tools) about remote collaboration challenges and solutions.

The Audio Evangelist Podcast...
Forum: General Announcements 06-05-2020, 04:55 PM
Replies: 0
Views: 3,930
Posted By Avid
Post Webinar - Audio Community Plugin Webinar - June 9

Join Avid Audio specialists next Tuesday, June 9, at 8 a.m. PT / 11 a.m. ET for the next Audio Community Plugin webinar (see your local time here (https://mgo.avid.com/SF0Z0C0z80f0WWfmp00s27z)). In...
Forum: General Announcements 06-04-2020, 01:18 PM
Replies: 0
Views: 2,660
Posted By Avid
Post Webinar - Demystifying Loudness in Live Sound - June 10

Join Avid Solutions Specialist for Live Sound, Chris Lambrechts, and Audio Application Specialist, Sreejesh Nair, for the Demystifying Loudness in Live Sound webinar. With live streaming to various...
Forum: General Announcements 06-01-2020, 11:48 PM
Replies: 0
Views: 2,723
Posted By Avid
Post Black Out Tuesday

https://scontent-sea1-1.xx.fbcdn.net/v/t1.0-9/101984645_3335854069792392_9201827115098439680_o.jpg?_nc_cat=101&_nc_sid=2c4854&_nc_ohc=RkidC9xtCvMAX-MpB7N&_nc_ht=scontent-sea1-1.xx&oh=d68c9678f4e56beac...
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