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Search took 0.23 seconds. Search: Posts Made By: Christian.Focusrite
Forum: Pro Tools 11 12-22-2015, 10:33 AM
Replies: 14
Views: 7,149
Posted By Christian.Focusrite
Re: Are plugin parameters saved in project?

Hi Everyone.

Since my last post on the subject we have been able to reproduce this issue, and have found that this is only happening on some Pro Tools systems (when a session is closed and...
Forum: Third Party Interfaces 12-03-2015, 05:21 PM
Replies: 2
Views: 5,283
Posted By Christian.Focusrite
Re: Focusrite Saffire PRO 40 freezing up computer

Hi JayJayStevens,

We can run some further test if you would like. Just PM me
Forum: General Discussion 12-03-2015, 05:17 PM
Replies: 12
Views: 6,816
Posted By Christian.Focusrite
Re: Focusrite giveaway!

Good Luck Everyone!
Forum: Pro Tools HDX & HD Native Systems (Mac) 10-13-2015, 09:41 AM
Replies: 4
Views: 4,424
Posted By Christian.Focusrite
Re: HD Native or Rednet 2

Hi Dantesjuice,

As Brandonx1 mentioned, there's a 32 i/o limitation when using 3rd party interfaces with PT, but you can use a RedNet 5 to bridge between the Dante Network and your card based PT...
Forum: AAX Plug-ins 10-09-2015, 08:53 AM
Replies: 7
Views: 5,346
Posted By Christian.Focusrite
Re: Free Softube Plugins for NEW Focusrite HW customers

Hi Everyone,

As Mesaone mentioned the Softube time and tone bundle are only open to customers who purchased their interface new on or after September 1st 2015. Besides saturation the bundle comes...
Forum: Getting Started 09-11-2015, 05:10 PM
Replies: 20
Views: 13,648
Posted By Christian.Focusrite
Re: Focusrite with Pro Tools

Hi knothardly,

You should of received a prompt while installing the beta that said that a previous version of the driver has been detected, and it would of asked you if you would like to remove...
Forum: Pro Tools | Intro Discussion 09-11-2015, 04:42 PM
Replies: 5
Views: 12,478
Posted By Christian.Focusrite
Re: Focusrite Scarlett interface not working

Hi Michaelray1284,

Try the Focusrite ASIO driver, if you're still having this "Also, its only giving me the option for 44.1 or 48k" that means you need to set the sample rate in WDM first if you...
Forum: Third Party Interfaces 09-03-2015, 02:19 PM
Replies: 2
Views: 6,716
Posted By Christian.Focusrite
Re: Saffire Pro 26 or Clarett 2Pre?

Hello Brian,

The Clarett 2Pre has superior audio specifications, and latency performance.

Also:
- The Clarett not only has a new mic pre design, but you can also use AIR mode which models...
Forum: Getting Started 09-02-2015, 03:36 PM
Replies: 20
Views: 13,648
Posted By Christian.Focusrite
Re: Focusrite with Pro Tools

Hi Knothardly,

If you would like some assistance with this, we can have your dump files looked at to see what might be causing this issue. Just PM me.
Forum: Getting Started 09-01-2015, 05:18 PM
Replies: 20
Views: 13,648
Posted By Christian.Focusrite
Re: Focusrite with Pro Tools

The main thing to consider when using a PC is that WDM takes priority over the driver thus is the reason why you have to match sample rates in your windows sound preferences. You can also disable the...
Forum: Third Party Interfaces 08-21-2015, 09:39 AM
Replies: 36
Views: 28,631
Posted By Christian.Focusrite
Re: Focusrite announces Clarett Interface range

Hi Cutlerbri,

Thanks for your interest in the Clarett line, and here's the info you requested:

Clarett 2Pre 499.99

Clarett 4Pre 699.99

Clarett 8Pre 999.99
Forum: Third Party Interfaces 08-21-2015, 09:32 AM
Replies: 83
Views: 66,849
Posted By Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hi PilotGav,

Sorry to hear you have been experiencing issues with your interface for so long. Have you opened a case with us yet? We have released two new beta drivers within the past 2 months,...
Forum: Pro Tools 12 08-05-2015, 04:02 PM
Replies: 1
Views: 2,144
Posted By Christian.Focusrite
Re: PT 12 crashing when trying to crate new proj in 24/48 24/96

Hi NannerBeats,

If you are using the Scarlett as your windows sound device, try setting your windows sound preferences to the same sample rate first.
- Right click on the speaker icon in the...
Forum: Third Party Interfaces 07-17-2015, 09:59 AM
Replies: 83
Views: 66,849
Posted By Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hi John,

The new Scarlett MixControl beta 1.9b10 installs driver 3.2.1, this driver will not allow you to use any other sample rate in your DAW other than the one that has been defaulted in...
Forum: Third Party Interfaces 07-10-2015, 10:09 AM
Replies: 11
Views: 37,503
Posted By Christian.Focusrite
Re: Focusrite Mix Control and Sample Rate Changing

Hi John,

I'll just copy and paste my answer from the other post:

Hi Everyone,

I'm going to go ahead post this again for anyone wanting to know how switch between sessions with different...
Forum: Third Party Interfaces 07-10-2015, 09:11 AM
Replies: 83
Views: 66,849
Posted By Christian.Focusrite
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hi Everyone,

I'm going to go ahead post this again for anyone wanting to know how switch between sessions with different sample rates without closing PT:

The Sample Rate needs to be changed in...
Forum: Windows 06-26-2015, 10:29 AM
Replies: 6
Views: 6,096
Posted By Christian.Focusrite
Re: Problem detected with audio clock. Check your clock source and sample rate.

Hello teleguy2,

As Benoni mentioned "Is the Focusrite Scarlett set as your main audio interface for your computer as well" If this is true, your windows sound preferences also need to have...
Forum: Pro Tools 11 06-26-2015, 10:22 AM
Replies: 14
Views: 7,149
Posted By Christian.Focusrite
Re: Are plugin parameters saved in project?

Hi Tomás,

I couldn't reproduce this on my system with PT 11. This could be system related and may need more in depth one on one trouble shooting. Please contact us directly so we can follow with...
Forum: Third Party Interfaces 06-19-2015, 10:22 AM
Replies: 1
Views: 3,128
Posted By Christian.Focusrite
Re: Focusrite 18i20

Hi jkeefauver,

I see you you mentioned the beta driver. Did you by chance also install the beta version of MixControl. These both need to be installed in order for everything to work properly....
Forum: Pro Tools HDX & HD Native Systems (Mac) 06-11-2015, 04:19 PM
Replies: 18
Views: 14,044
Posted By Christian.Focusrite
Re: Anyone here using Rednet?

Hi Marty Martin,

Cat6a has a standard of 100 meters and if you needed to run for a longer distance you can use a network switch to act as a buffer. You can use multiple switches as hopping points...
Forum: Third Party Interfaces 05-29-2015, 11:29 AM
Replies: 43
Views: 23,731
Posted By Christian.Focusrite
Hello Amack, To set the buffer size of the...

Hello Amack,

To set the buffer size of the Focusrite ASIO driver in samples please go to the Setup menu in Pro Tools, click on Hardware> Launch Setup App. There's a drop down menu to choose a...
Forum: macOS 05-29-2015, 10:46 AM
Replies: 1
Views: 2,419
Posted By Christian.Focusrite
Hello Shabbar, You can monitor directly from the...

Hello Shabbar, You can monitor directly from the 2i4 by turning the direct monitor knob to input. If you place it up halfway between input and playback, you'll hear both the inputs and your DAW...
Forum: Pro Tools 12 05-29-2015, 10:29 AM
Replies: 32
Views: 23,412
Posted By Christian.Focusrite
Hello -=Guitarzan=-, Yes the Scarlett 2i2...

Hello -=Guitarzan=-,

Yes the Scarlett 2i2 is compatible with PT 12. We are always here to help if you need any assistance setting it up.
Forum: Pro Tools 12 05-15-2015, 11:51 AM
Replies: 11
Views: 8,513
Posted By Christian.Focusrite
Hi daniellennon, Be sure to reset the bus...

Hi daniellennon,

Be sure to reset the bus tab in your I/O too. Also be sure that you have the direct monitor switch to the off position on the Scarlett.
Forum: Third Party Interfaces 05-15-2015, 11:40 AM
Replies: 11
Views: 10,159
Posted By Christian.Focusrite
Hi ilmetallo, Can you go to your device...

Hi ilmetallo,

Can you go to your device manger and click on the properties of the 18i20 and go the driver tab. Can you confirm what driver you are currently running? Also do get the same results...
Showing results 1 to 25 of 80
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