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Search: Posts Made By: BrianGasacao
Forum: Avid S1, S3, Dock and Control 11-20-2019, 09:22 PM
Replies: 4
Views: 792
Posted By BrianGasacao
Re: Must Be Me

Re: Issue #1
Would you be able to send me a screenshot of you EuControl Settings/General Page as well as Pro Tools Preferences/Mixing tab?

Re: Issue #2
Using the selector tool, with your mouse...
Forum: Avid S1, S3, Dock and Control 10-04-2019, 11:28 AM
Replies: 12
Views: 1,298
Posted By BrianGasacao
Re: Powering off S3 crashes Eucon

@ulisauer - On all your Eucon workstations, what setting do you have in EuControl Surface tab for 'Automatically Add:'? Is it set to 'All Surfaces' or 'My Surfaces'?
Forum: Avid S1, S3, Dock and Control 09-12-2019, 04:10 PM
Replies: 7
Views: 995
Posted By BrianGasacao
Re: Plugins flash when "Attention Most Recently Clicked DAW area" selected

We have reproduced and fixed this issue. It will be in the upcoming Eucon 19.9 release.
Forum: Artist Series 08-26-2019, 11:11 AM
Replies: 5
Views: 619
Posted By BrianGasacao
Re: Save icon

Hi All,

I confirmed that the save light no longer works, I will get a bug written up for that. But the save command is working for me. Even if I create a new Eucon command.

I'm running:
Eucon...
Forum: Artist Series 08-08-2019, 12:13 PM
Replies: 35
Views: 4,222
Posted By BrianGasacao
Re: Studio One 4/Artist Mix/Mojave

I have a possible workaround if someone can verify it works for them.

1. Uninstall and make sure there is no grayed out Euphonix Midi Device in your Audio Midi Setup
2. Install 19.7 Release
3....
Forum: Avid S1, S3, Dock and Control 08-05-2019, 12:37 AM
Replies: 12
Views: 1,330
Posted By BrianGasacao
Re: 19.7 S3 Channel 1 bug

Switching the order in your 'My Surfaces' list should fix this issue too.
Forum: Avid S1, S3, Dock and Control 08-05-2019, 12:24 AM
Replies: 12
Views: 1,330
Posted By BrianGasacao
Re: 19.7 S3 Channel 1 bug

Hi All, I have confirmed that I see this issue too. Can you pls try this work around?

In your 'My Surfaces' list, drag your Dock on top or in front of your S3. Functionality should return to...
Forum: Artist Series 07-24-2019, 03:05 PM
Replies: 35
Views: 4,222
Posted By BrianGasacao
Re: Studio One 4/Artist Mix/Mojave

Hi Peter,

Can you try this:

1. In Audio Midi Setup, select the Euphonix Midi Device and delete it.
2. Now uninstall EuControl and restart your computer.
3. After restart, reinstall EuControl....
Forum: Avid S1, S3, Dock and Control 05-20-2019, 02:11 PM
Replies: 2
Views: 742
Posted By BrianGasacao
Re: Logic ProX and 19.5 (similar but worse issues than ProToolsUltimate)

Hi Matt,

What version of Logic and what OS are you running? Also, are these stock Inserts or 3rd Party?

I can't repro the issues you are reporting with my setup. Hoping if I can find a system...
Forum: Avid S1, S3, Dock and Control 01-30-2019, 03:22 PM
Replies: 10
Views: 40,013
Posted By BrianGasacao
Re: Attention/Selected Track not working on dock

Hey Brad, sorry for the confusion. I mistook the issue you were seeing with something from our beta testers. The option I mentioned is not in 18.3 but rather our next release.

In regards, to the...
Forum: Avid S1, S3, Dock and Control 01-30-2019, 01:31 AM
Replies: 10
Views: 40,013
Posted By BrianGasacao
Re: Attention/Selected Track not working on dock

Do you have the option 'Attention on Select Button Press' enabled in your EuControl Preferences?
Forum: Avid S1, S3, Dock and Control 01-18-2019, 01:18 PM
Replies: 14
Views: 35,421
Posted By BrianGasacao
Re: Adjusting Clipgain with jog wheel in PT 2018.12 causing Pt to crash

This is fixed in the upcoming Pro Tools Release.
Forum: Avid S1, S3, Dock and Control 12-18-2018, 04:46 PM
Replies: 14
Views: 35,421
Posted By BrianGasacao
Re: Adjusting Clipgain with jog wheel in PT 2018.12 causing Pt to crash

Hi Sean, I was able to reproduce this issue and it's likely fixed in the next Pro Tools release. I am waiting for tomorrow's build to verify the fix. I'll updated you tomorrow.
Forum: Artist Series 10-25-2018, 12:20 PM
Replies: 17
Views: 2,458
Posted By BrianGasacao
Re: Pages are not working correctly in PT Control

Update: Still working on getting this fixed. We see it work fine in certain versions of Logic and not in others. What version of Logic are you using, Robert?
Forum: Avid S1, S3, Dock and Control 10-18-2017, 05:05 PM
Replies: 50
Views: 14,270
Posted By BrianGasacao
Re: EUCON 3.7 crashes immediately!!!!!

Please try this:

You can manually delete the offending files after uninstalling:

You can do this in the Finder by going to the 'Go' Menu and choosing 'Go To Folder'… and type in:...
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