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Posts Made By:
Sheldon Radford
Forum:
VENUE Live Sound Systems
12-08-2015, 08:46 AM
Replies:
36
Venue Software bugs
Views:
20,584
Posted By
Sheldon Radford
Re: Venue Software bugs
Hi,
Not a known issue AFAIK. Contact the support team and refer to this DUC post, and they can work with you to collect the support log files for further review.
They can be reached at:...
Forum:
VENUE Live Sound Systems
12-08-2015, 08:43 AM
Replies:
1
S3L can't remember stereo links on Aux sends
Views:
2,634
Posted By
Sheldon Radford
Re: S3L can't remember stereo links on Aux sends
Hi Karel,
I'm not aware of any issue like this. If you continue to see it happening please contact the VENUE support team and send them a copy of your show file, and reference this DUC post.
...
Forum:
VENUE Live Sound Systems
12-08-2015, 08:39 AM
Replies:
26
S6L stand alone software
Views:
14,519
Posted By
Sheldon Radford
Re: S6L stand alone software
Hi,
Like the rest of the VENUE system the Standalone software has gone through some major changes and needs to be fully reviewed and tested before going public. The focus has been on getting the...
Forum:
VENUE Live Sound Systems
10-15-2015, 12:03 AM
Replies:
4
S3LX USB playback audio not available on 2nd networked S3LX
Views:
3,755
Posted By
Sheldon Radford
Re: S3LX USB playback audio not available on 2nd networked S3LX
Hi,
In multi-engine setups the I/O from the Stage 16s is shared between the engines. USB audio, the engine I/O and console I/O are local to the engine they're connected to.
Sheldon
Forum:
VENUE Live Sound Systems
10-06-2015, 11:13 AM
Replies:
3
SC48 shuts down and restarts on its own.
Views:
3,555
Posted By
Sheldon Radford
Re: SC48 shuts down and restarts on its own.
Hi,
Removing the PSU altogether will require quite a bit of disassembly. Would suggest simply leaving the IEC disconnected and letting the console idle for a few hours to see if it remains powered...
Forum:
VENUE Live Sound Systems
09-08-2015, 04:34 PM
Replies:
2
FOH PSU part number?
Views:
3,160
Posted By
Sheldon Radford
Re: FOH PSU part number?
The support team can provide this.
650-237-1711 or venue support(at)avid(dot)com.
Sheldon
Forum:
VENUE Live Sound Systems
09-08-2015, 04:32 PM
Replies:
3
Waves v9 with Venue issues
Views:
6,053
Posted By
Sheldon Radford
Re: Waves v9 with Venue issues
Hi,
This can be caused by a USB installer that's been infected with a virus. Re-format the USB key, re-download the Waves installer (so you know it's clean), and then ensure the console you're...
Forum:
VENUE Live Sound Systems
08-21-2015, 10:52 AM
Replies:
4
more than 200 snapshots with Midi
Views:
4,125
Posted By
Sheldon Radford
Re: more than 200 snapshots with Midi
Hi,
All 999 snapshots can be recalled via MIDI, using an additional MIDI BANK command, sent prior to the PROGRAM command. Here is the table describing which snapshots are associated with each BANK...
Forum:
VENUE Live Sound Systems
08-11-2015, 07:06 AM
Replies:
1
Error messages
Views:
3,263
Posted By
Sheldon Radford
Re: Error messages
Hi,
This isn't temperature related. See this post for further info.
(http://avid.force.com/pkb/articles/en_US/faq/VENUE-and-Malware-FAQ)
Sheldon
Forum:
VENUE Live Sound Systems
08-07-2015, 04:20 PM
Replies:
8
Trouble with pt 11.3.1 and s3l 4.5.2
Views:
4,956
Posted By
Sheldon Radford
Re: Trouble with pt 11.3.1 and s3l 4.5.2
Hi,
As long as the Pro Tools computer is plugged into engine port C, either indirectly (e.g., through the S3 surface), or directly, it should work. The port C requirement is due to the way...
Forum:
VENUE Live Sound Systems
07-30-2015, 10:41 PM
Replies:
21
Venue 4.5.2 is out!
Views:
10,969
Posted By
Sheldon Radford
Re: Venue 4.5.2 is out!
Hi everyone,
Thanks for your patience.
A small number of users have reported having problems with VENUE 4.5.2. Upon investigation, it was determined that all incidents were due to the system...
Forum:
VENUE Live Sound Systems
06-24-2015, 11:26 PM
Replies:
5
[SOLVED] Has anyone successfully installed Waves v9 on 3.1.1?
Views:
7,463
Posted By
Sheldon Radford
Re: [SOLVED] Has anyone successfully installed Waves v9 on 3.1.1?
Wow, thanks Jeffery. That's an obscure trick. We'll be sure to document it and let Waves know.
Sheldon
Forum:
VENUE Live Sound Systems
06-23-2015, 10:07 PM
Replies:
3
VENUE D-Show losing connection to stage rack
Views:
4,748
Posted By
Sheldon Radford
Re: VENUE D-Show losing connection to stage rack
Hi Josh,
The symptoms described would point me towards a suspect snake card, cable or connectors. It sounds like only one direction is working (hence audio from Stage Rack to FOH Rack, but no...
Forum:
VENUE Live Sound Systems
06-23-2015, 07:27 PM
Replies:
5
[SOLVED] Has anyone successfully installed Waves v9 on 3.1.1?
Views:
7,463
Posted By
Sheldon Radford
Re: Has anyone successfully installed Waves v9 on 3.1.1?
Hi Jeffrey,
Sorry this seems to be problematic. One thing to check is whether the console could possibly have been affected by some malware. This can cause issues with plug-in installs, including...
Forum:
VENUE Live Sound Systems
12-18-2014, 05:56 PM
Replies:
2
Serato Rane VENUE TDM installers
Views:
3,028
Posted By
Sheldon Radford
Re: Serato Rane VENUE TDM installers
Hi Radu,
The installers have been re-posted.
http://serato.com/raneseries-equalizers/downloads
http://serato.com/raneseries-dynamics/downloads
Sheldon
Forum:
VENUE Live Sound Systems
12-02-2014, 04:29 PM
Replies:
6
"0" GEQ on sends on fader.
Views:
3,826
Posted By
Sheldon Radford
Re: "0" GEQ on sends on fader.
Hi,
The ALT/Default + Press behavior is the standard default procedure. It could be made a single press, but this would then be a new behavior to learn - and may also lead to some unexpected...
Forum:
VENUE Live Sound Systems
12-02-2014, 04:17 PM
Replies:
31
S3L Venue Link trouble
Views:
15,508
Posted By
Sheldon Radford
Re: S3L Venue Link trouble
Hi,
Try this:
1. Set Pro Tools to default TCP/UDP 29292
2. Set VENUE system to default TCP/UDP 29292 (options>interaction)
3. Shut down and reboot the VENUE system
This has worked for me in...
Forum:
VENUE Live Sound Systems
07-21-2014, 03:34 PM
Replies:
3
I need an S3L in San Francisco and LA
Views:
2,663
Posted By
Sheldon Radford
Re: I need an S3L in San Francisco and LA
Hi,
Sound On Stage (SF Bay Area) has systems as well.
http://www.soundonstage.com
Sheldon
Forum:
VENUE Live Sound Systems
06-06-2014, 10:34 AM
Replies:
3
Clocking Profile to incoming MADI
Views:
3,241
Posted By
Sheldon Radford
Re: Clocking Profile to incoming MADI
Hi,
If Profile is receiving MADI only, then a word clock connection is required. An alternate approach that mitigates the need for a word clock connection is to synch the sending device to a MADI...
Forum:
VENUE Live Sound Systems
05-27-2014, 02:36 PM
Replies:
2
S3L snapshots
Views:
3,532
Posted By
Sheldon Radford
Re: S3L snapshots
Hi Jason,
In the next version of VENUE software for S3L you'll be able to scroll and select snapshots using the global encoders (top right bank of encoders). Coming soon...
Sheldon
Forum:
VENUE Live Sound Systems
05-27-2014, 01:58 PM
Replies:
9
SC48 Fan Part
Views:
4,972
Posted By
Sheldon Radford
Re: SC48 Fan Part
Hi Todd - sorry there's been a delay. Contact info can be found here, under the "Live Sound" section:
https://www.avid.com/US/support/support-contact
Sheldon
Forum:
VENUE Live Sound Systems
05-27-2014, 01:50 PM
Replies:
2
Noisy mic pre when unterminated
Views:
2,913
Posted By
Sheldon Radford
Re: Noisy mic pre when unterminated
Hi Greg - contact the support folks at venuesupport(at)avid(dot)com. They should be able to advise.
Sheldon
Forum:
VENUE Live Sound Systems
05-19-2014, 10:04 AM
Replies:
9
SC48 Fan Part
Views:
4,972
Posted By
Sheldon Radford
Re: SC48 Fan Part
Hi,
I can't speak for this person's specific experience, but the VENUE system constantly monitors all fans and will report if a fan has stopped working, or if a fan is being driven at full voltage...
Forum:
VENUE Live Sound Systems
05-19-2014, 10:03 AM
Replies:
3
Venue display (GUI) pet peeve
Views:
3,470
Posted By
Sheldon Radford
Re: Venue display (GUI) pet peeve
Hi,
Thanks for the feedback.
This behavior (EQ displayed when channel selected) was introduced a few versions ago at the request of many users, who were frustrated that they had to re-select...
Forum:
VENUE Live Sound Systems
05-19-2014, 09:57 AM
Replies:
3
direct out (post delay) recording question
Views:
3,241
Posted By
Sheldon Radford
Re: direct out (post delay) recording question
Hi,
The input delay comes after the top of channel pickoff point, and before the insert return pickoff point, so this isn't directly possible. But here's one workaround...
Patch the same input...
Showing results 1 to 25 of 500
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