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Search: Posts Made By: Sweetwater Tech T
Forum: Pro Tools 9 12-16-2011, 08:09 AM
Replies: 16
Views: 10,860
Posted By Sweetwater Tech T
Re: You get what you pay for.

You're absolutely right, promixr! It IS our responsibility and we take it very seriously.

This DUC post by our valued customer is the first we've heard of his problem. We've already spoken to...
Forum: Pro Tools 9 12-16-2011, 07:04 AM
Replies: 16
Views: 10,860
Posted By Sweetwater Tech T
Re: You get what you pay for.

Hi Terry,

The problem you're encountering with our Creation Station is certainly not normal. One of our lead PC techs will be getting in touch with you today to resolve the issue.
Please...
Forum: Post - Surround - Video 02-26-2010, 08:55 AM
Replies: 8
Views: 6,075
Posted By Sweetwater Tech T
Re: OT, but RE-Massive Pack

Hi KK, Todd from Sweetwater Tech Support here. I'm positive your Massive Pack isn't a used or returned item because we got this one from directly Digidesign just for you.

I'll get in touch with...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 12-23-2008, 11:00 AM
Replies: 4
Views: 4,151
Posted By Sweetwater Tech T
Re: LE 8.0 crashing on startup

Hey Twix,

Your problem could be related to a conflict with Reason. Fortunately it's something you can fix. Try following these steps.
Quit ProTools and navigate to your Macintosh HD >...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 12-24-2007, 12:58 PM
Replies: 22
Views: 5,701
Posted By Sweetwater Tech T
Re: Problems with quadcore rack PC + PT 7.3.1cs2 + digi002

Greetings DMH.

I'm very sorry to hear that you're having difficulties with your Creation Station. We're more than happy to help you fix this. Unfortunately, our tech support department...
Forum: Pro Tools TDM Systems (Mac) 06-06-2001, 09:34 AM
Replies: 4
Views: 2,366
Posted By Sweetwater Tech T
Re: MTPAV and MAC - Autostart probs

This is a common problem, which is easily avoided by keeping the MTPAV (or other interface) ON while you shutdown.
Also verify that you have the latest drivers for the unit (FreeMIDI1.45, MOTU USB...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 02-01-2000, 09:10 AM
Replies: 6
Views: 2,794
Posted By Sweetwater Tech T
Re: What are you using or doing to keep your drives in good shape?

Norton Utitilies is great for optimizing/defragmenting your hard drive.
Drive setup in your Utilities folder can help you when formatting. you can also use Drive setup to partition your ATA drive...
Forum: Pro Tools TDM Systems (Mac) 01-22-2000, 02:55 PM
Replies: 2
Views: 2,684
Posted By Sweetwater Tech T
Re: internal or external?

it really depends on your system (computer, type of protools system,ect.) . check out http://www.digidesign.com/compato/ for specifics about the type of system you have.
Forum: Pro Tools TDM Systems (Mac) 01-14-2000, 01:30 PM
Replies: 5
Views: 3,016
Posted By Sweetwater Tech T
Re: powermix with 5.0?

ProTools 5.0 does not offer PowerMix. The latest version of PT that offers powermix is either 4.3.1 or 4.3.2
Forum: Pro Tools TDM Systems (Mac) 01-14-2000, 01:23 PM
Replies: 23
Views: 4,099
Posted By Sweetwater Tech T
Re: Norton\'s Speeddisk nogood for audio ?

they key word is backup. it's a given that you should always backup your valuable audio data. make sure you have a recent backup before running speed disk.

back it up first

i personally have...
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