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Search: Posts Made By: EddieJones
Forum: Artist Series 12-07-2019, 07:53 AM
Replies: 3
Views: 166
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 12-07-2019, 07:49 AM
Replies: 5
Views: 382
Posted By EddieJones
Re: new ver 19.12.0.28 possible bug

Reproduced in house will fix ASAP
Forum: Avid S1, S3, Dock and Control 12-06-2019, 05:21 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

Yep this is totally up to Apple. Our App will support v12 as long as Apple allows it. I don't think that will change anytime soon though.
Forum: Avid S1, S3, Dock and Control 12-06-2019, 05:15 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

I pretty certain you need to be on v12 to get the new version of our App...I'd update then try again
Forum: Avid S1, S3, Dock and Control 12-06-2019, 05:10 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

Thats the issue..its still the old version. It should be 19.12. What iOS version is the iPad on ?
Forum: Avid S1, S3, Dock and Control 12-06-2019, 05:05 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

Can you confirm the version of the App in the Settings About tab in the App. I ask this as only a couple of hours ago i has someone with the same issue and the App wasn't the correct version
Forum: Avid S1, S3, Dock and Control 12-06-2019, 04:50 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

I dont see the App version above ?

When uninstalling select remove all apps and remove all prefs
Forum: Avid S1, S3, Dock and Control 12-06-2019, 04:38 PM
Replies: 18
Views: 760
Posted By EddieJones
Re: Follow up protools control 19.9.1.7

Can you confirm the version of the App in the Settings About tab in the App.

In EuControl are you saying it wont show up at all in the ALL Surfaces box ?

Have you tried force quitting the App...
Forum: Avid S1, S3, Dock and Control 12-06-2019, 02:38 PM
Replies: 11
Views: 1,142
Posted By EddieJones
Re: A year of waiting and we still can't control clip fx with Avid hardware

Its the same list as last year...hehe only joking! we did actually share this list at the ACA meeting in NY
Forum: Avid S1, S3, Dock and Control 12-06-2019, 02:24 PM
Replies: 11
Views: 1,142
Posted By EddieJones
Re: A year of waiting and we still can't control clip fx with Avid hardware

Totally agree we should do clip effects. It would be on the edit knobset probably (currently S6 only), as that already has the knowledge about what clip its on. But are you saying we shouldn't have...
Forum: Avid S1, S3, Dock and Control 12-06-2019, 11:43 AM
Replies: 4
Views: 293
Posted By EddieJones
Re: EuControl 19.12 responsiveness/lag

Does this happen with EuControl open or closed or doesn't it matter ?
Forum: Avid S1, S3, Dock and Control 12-06-2019, 11:33 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

I just noticed your post says PT Control....what version are you running ?
Forum: Artist Series 12-06-2019, 11:31 AM
Replies: 3
Views: 166
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 12-06-2019, 11:27 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

Can you type Network Utility into Spotlight and run it. Go to ping and enter the IP address of the iPad and let me know the results
Forum: Avid S1, S3, Dock and Control 12-06-2019, 11:10 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

To confirm the Control doesn't show up in the left (All Surfaces) column in EuControl ? Try force quitting it or restarting the iPad.
Forum: Avid S1, S3, Dock and Control 12-06-2019, 10:51 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

This could be different, are you sure you have 19.12 EuControl at home ?
Forum: Avid S1, S3, Dock and Control 12-06-2019, 10:41 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

It uses multiple and they change. It will never work on different subnets.
Forum: Avid S1, S3, Dock and Control 12-06-2019, 09:26 AM
Replies: 1
Views: 135
Posted By EddieJones
Re: Control App: Pressing "config" blocks most functions

Correct...you have entered config mode. Come back out to carry on as normal
Forum: Artist Series 12-06-2019, 09:23 AM
Replies: 1
Views: 188
Posted By EddieJones
Re: So, WHEN is the actual release date for S1?

We are just making sure everything is good and may even start to ship today...if not early next week.
Forum: Avid S1, S3, Dock and Control 12-05-2019, 09:12 AM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

I'm afraid you'll have to speak to your IT dept. They may be able to pulg you into a different switch on the same subnet as the WiFi
Forum: Artist Series 12-04-2019, 08:58 PM
Replies: 5
Views: 253
Posted By EddieJones
Re: Will S1 work with MC Control?

only a Dock, Artist Transport or Color. Sorry
Forum: Avid S1, S3, Dock and Control 12-04-2019, 08:55 PM
Replies: 3
Views: 245
Posted By EddieJones
Re: New Avid Control App and Logic

No as its Apples job. They did say 4 days ago that they fixed this Inserts not showing up and will be in the next release of Logic ;-) They have an S1 and the new Control App and like it so...
Forum: Avid S1, S3, Dock and Control 12-04-2019, 08:42 PM
Replies: 14
Views: 321
Posted By EddieJones
Re: PT Control App wifi port

Check the subnet of your computer and the iPad, they may be different
Forum: Avid S1, S3, Dock and Control 12-04-2019, 09:49 AM
Replies: 1
Views: 241
Posted By EddieJones
Re: Amazon and Google Tablets for the Dock

Unfortunately the Amazon Fire has large borders around the screen. Normal 10" tablets like the Samsung Tab A fit OK. There are over 10,000 Android tablets and Phones that Google says our App will run...
Forum: Avid S1, S3, Dock and Control 12-04-2019, 09:19 AM
Replies: 16
Pan
Views: 1,916
Posted By EddieJones
Re: Pan

Thanks. It is very hard when only a couple of users have a particular issue especially given the 1000's of different configurations possible with EUCON (Mac/PC, OS version, PT or DAW versions,...
Showing results 1 to 25 of 500

 
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