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Search took 0.06 seconds. Search: Posts Made By: rtcstudio
Forum: Licensing & Accounts 08-11-2014, 10:17 PM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

Original poster here -

The way I finally got it to work was going to the Java site and looking up the latest version for my OS, download and install. That fancy Download Manager they use uses...
Forum: Licensing & Accounts 07-11-2014, 03:54 PM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

Well, how many people have 2 different Internet Service Providers? And there are at least a couple other people on this thread that are having problems. It shouldn't be this tweaky to get a...
Forum: Licensing & Accounts 07-11-2014, 02:29 PM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

This is still NOT working. Firefox cannot find the akmedia.digidesign.com server. This is what is stopping it. I don't think it has anything to do with Java - How can Java help Firefox connect to...
Forum: Licensing & Accounts 07-11-2014, 11:23 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

Thanks for your replies, Drew.

Yes this is the sort of thing that Tech Support could be really handy at, but I don't feel like I need to pay $80 to troubleshoot why I can't download stuff from...
Forum: Licensing & Accounts 07-11-2014, 09:44 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

And two different Mac computers, a Mac Pro and a Macbook Pro
Forum: Licensing & Accounts 07-11-2014, 09:44 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

Safari and Firefox.

Same on both

Can YOU download stuff from your Avid Audio account?
Forum: Licensing & Accounts 07-11-2014, 09:21 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

So the only support that applies to me is the Pro Tools HD SINGLE INCIDENT phone support which is $80.

I'm going out of town. Can't access my software (that I already paid thousands for because I...
Forum: Licensing & Accounts 07-11-2014, 09:16 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

My mistake It's ASC - Avid Support Code
Forum: Licensing & Accounts 07-11-2014, 08:57 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

I know we live in a world where everything cost something now, but there's not even a place where I can send an email directly to support. All I can find is the page where you have to have an ACS...
Forum: Licensing & Accounts 07-11-2014, 08:43 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Re: Avid Downloads NOT working

I'm experiencing the same symptoms described in the threads started on July 3, 2014 (just a couple weeks ago) where people could not download files from their accounts.
Forum: Licensing & Accounts 07-11-2014, 08:42 AM
Replies: 266
Views: 68,937
Posted By rtcstudio
Avid Downloads NOT working

Logged into my account

I can't download any products in my account. I tried Pro Tools 11.2, 11.1.3, 11.1.2 and the Download Manager will not successfully open. A window will appear, blank.
...
Forum: macOS 09-13-2013, 10:04 AM
Replies: 4
Views: 4,733
Posted By rtcstudio
Re: 2 video cards with HDX Mac Pro?

Craig, thanks, I solved all my problems using active adapters. Amazon Prime has 'em on sale.

Three monitors rock solid now.

;-)
Forum: macOS 09-10-2013, 03:40 PM
Replies: 4
Views: 4,733
Posted By rtcstudio
Re: 2 video cards with HDX Mac Pro?

thanks!!
Forum: macOS 09-10-2013, 08:55 AM
Replies: 4
Views: 4,733
Posted By rtcstudio
2 video cards with HDX Mac Pro?

Tried putting this question in the Pro Tools 11 section but only got one bite there, that really didn't help much.

I'm on a Pro Tools HDX (single card) rig. Signature is up to date.

Although...
Forum: Pro Tools 11 09-07-2013, 09:01 AM
Replies: 3
Views: 4,321
Posted By rtcstudio
Re: 2nd Video Card in a Pro Tools 10/11 rig?

I've uploaded a small pic of my rig. The middle monitor and the two top monitors come from the main Mac Pro 12 core. The two bottom monitors come from (left) a Mac Pro 8 core and a (right) PC 8...
Forum: Pro Tools 11 09-07-2013, 08:45 AM
Replies: 3
Views: 4,321
Posted By rtcstudio
Re: 2nd Video Card in a Pro Tools 10/11 rig?

Thanks for the reply, but actually, it does support 3 diff monitors (according to Apple) and I've had it working with 3 different views (no mirroring). It's just that it does not reliably keep 3...
Forum: Pro Tools 11 09-07-2013, 07:27 AM
Replies: 3
Views: 4,321
Posted By rtcstudio
2nd Video Card in a Pro Tools 10/11 rig?

I'm on a Pro Tools HDX (single card) rig. Signature is up to date.

Although the Mac Pro I have (June 2012 2x2.4 GHz 6-Core, 64 GB RAM) has an ATI RADEON HD 5770 card that is supposed to support 3...
Forum: Artist Series 05-10-2013, 02:02 PM
Replies: 0
Views: 2,801
Posted By rtcstudio
Artist Control makes Logic Arrange Window Jump

I have a Logic 9 template with a lot of external midi tracks addressing multiple software instrument tracks.

Many times with the Artist Control (MC Control) connected, you can play a note on the...
Forum: macOS 03-26-2012, 07:03 AM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

Actually this was the first thing I did and Pro Tools was at the top of the CPU list using over 200% of the resources. Closing all 2nd monitor plugins helped bring this number down to about 120, but...
Forum: macOS 03-25-2012, 09:28 AM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

Thanks guys for all the suggestions. But so far, since I changed the CPU Usage Limit to 80% with 5 processors, all has been MUCH better. Switching to 80% seemed to make ALL the difference on my...
Forum: macOS 03-24-2012, 04:36 PM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

Hey a breakthrough, I lowered the CPU usage to 80% and so far everything is snappy again.

Must be a difference in PT 10, because I've never had my CPU usage that low.

But whatever works!
Forum: macOS 03-24-2012, 03:59 PM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

This didn't really seem to help. In fact, setting up for just 5 cores at 90% made it worse. Weird.

This is driving me nuts. Like while the session is playing, I'll open a plugin, adjust it,...
Forum: macOS 03-24-2012, 09:26 AM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

Thanks J. Daniel, I'll give all that a try!
Forum: macOS 03-24-2012, 07:33 AM
Replies: 13
Views: 5,943
Posted By rtcstudio
Re: Computer response gets really slooooww

Not a single comment?

This is perplexing - hoping to find a magic bullet. Even if it's that my 2.66 Ghz 8 core machine is too slow. But hoping maybe slightly different settings will make all the...
Forum: macOS 03-23-2012, 11:41 AM
Replies: 13
Views: 5,943
Posted By rtcstudio
Computer response gets really slooooww

Hey, I know this must have to do with my playback settings or disk caching or something, OR maybe I need a faster computer (see my sig).

I am working on some sessions that don't have a lot of RTAS...
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