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Search: Posts Made By: Katherine_Focusrite
Forum: Le Forum en Français 07-31-2014, 11:54 AM
Replies: 7
Views: 8,130
Re: Problème vidéo + carte son focusrite

Hello lechatbleu,

Apologies if I did not quite follow, as I had to use Google Translate.

I would suggest you try our newest beta driver here:...
Forum: Third Party Interfaces 07-31-2014, 11:38 AM
Replies: 6
Views: 4,234
Re: Can The Focusrite 2i4....

If your goal is to use the 2i4 just as a set of two external mic pres you can do it but the 2i4 will likely not pass audio unless it is getting a USB driver connection to your computer, ie the green...
Forum: Third Party Interfaces 07-23-2014, 02:42 PM
Replies: 6
Views: 4,234
Re: Can The Focusrite 2i4....

Hi Terry Wetzel,

When searching "Alesis 24/8" I am not finding the exact unit you are referring to. Can you provide the exact model name/info so I can help you further?

You can use just the...
Forum: Third Party Interfaces 07-23-2014, 02:37 PM
Replies: 10
Views: 11,949
Re: Focusrite Saffire Pro 40 and 56 Linked - WOW

Hi Guys,

This is a fairly common question we get here at support.

Of course you know that we only Officially Support Dual Unit Mode up to two Pro 40s, or a Liquid Saffire 56 and Pro 24 (Now Pro...
Forum: Third Party Interfaces 07-23-2014, 02:30 PM
Replies: 5
Views: 4,036
Re: Pro Tools 11 & Saffire 56 44.1khz does not work

Hi marcreeves,

Thank you for posting.

It may be best to contact us directly, so we can gather some more detailed reports and information on your computer.
...
Forum: Third Party Interfaces 07-21-2014, 04:45 PM
Replies: 83
Views: 55,536
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hi Donald,

I wanted you know I have just looked into this more deeply and replicated the problematic behavior you reported.

I have added notes and replication steps on this matter for the...
Forum: Third Party Interfaces 07-17-2014, 12:29 PM
Replies: 83
Views: 55,536
Re: Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hi Donald,

From what you described in the other thread I think the issue is that you are attempting to make Sample Rate Changes in MixControl at all.

MixControl is just a control panel for the...
Forum: Windows 07-16-2014, 10:41 AM
Replies: 3
Views: 2,974
Re: App crash on exit PT 9.0.6

Hi elmodagansta,

What driver version are you running on the Focusrite unit?

Does the crash happen when you do not have the 2i2 plugged in?

Have you tried all your available USB Ports? One...
Forum: FireWire and USB Audio Interfaces (Mac) 07-16-2014, 10:38 AM
Replies: 2
Views: 2,853
Re: Digi002 and Focusrite 18i20 not getting ADAT signal

Hi Gabriel Sullivan,

Have you set up the 18i20 for Standalone mode properly?

You have to tell it to route it's Analog Inputs to the ADAT Outputs.

Please see the guide here:...
Forum: Third Party Interfaces 07-16-2014, 10:35 AM
Replies: 11
Views: 25,100
Re: Focusrite Mix Control and Sample Rate Changing

ASIO4All is not a true ASIO Driver. It is a WDM Driver wrapper.

It uses the WDM Driver rather than our ASIO Driver and then reassigns things so that it appears to your program as "ASIO4All" ASIO...
Forum: Third Party Interfaces 07-16-2014, 10:23 AM
Replies: 83
Views: 55,536
Focusrite Scarlett Interfaces - New MixControl and Driver Betas July 2014

Hello Everyone,

I wanted to create a post as we have had a number of emails in from users of Pro Tools looking for the Focusrite USB 2.0 Driver 2.5b4 driver on our beta site and finding it...
Forum: Third Party Interfaces 07-08-2014, 09:47 AM
Replies: 8
Views: 3,658
Re: Newbie Questions

Hi wxs3,

To confirm, are you having trouble getting audio out from all programs, or just the 11r?

Are your monitors connected to the 6i6?

Do you get normal playback such as iTunes or...
Forum: Third Party Interfaces 07-08-2014, 09:28 AM
Replies: 30
Views: 9,726
Re: Pro tools stops responding an slow

Hi everyone,

Generally in the case of a message like "unable to initialize Saffire" or whichever interface the first thing to do is actually check the interface, as the message suggests.

This...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 06-26-2014, 04:28 PM
Replies: 3
Views: 2,497
Re: 003 Rack+ with Focusrite ISA 430

Hi pihahiroth,

This sounds like you would like to create a Hardware Insert to use the 430 to process a single track with EQ and compression. Is this correct.

Here is a video on setting up a...
Forum: Pro Tools HDX & HD Native Systems (Win) 06-20-2014, 05:48 PM
Replies: 12
Views: 5,587
Re: Protools HD8, spdif FW saffire le.

Thanks djmj,

To confirm, you are only using the Saffire LE for the Windows Sounds, as PT HD8 would only be using it's own cards, is this correct?

Are you able to run Windows Sounds normally...
Forum: Pro Tools 11 06-19-2014, 10:06 AM
Replies: 13
Views: 2,917
Re: Recorded Sound Issue

Hi Jay-Cee,

When monitoring you are hearing the audio directly through the Interface.

When recording the audio also passes through the driver.

So it is possible there is some issue here that...
Forum: Third Party Interfaces 06-19-2014, 09:58 AM
Replies: 4
Views: 4,037
Re: Focusrite 18i20 Disconnecting with Pro Tools 11

Hi SuperDave71,

I am happy to help you with this.

What driver version do you currently have installed?

Is this a Mac or PC? Exact OS version?

Can you please provide your Case Number with...
Forum: Third Party Interfaces 06-17-2014, 04:03 PM
Replies: 12
Views: 3,711
Re: I must be able to hear-----

Hi Terry,

If you are having trouble recording while using Direct Monitor for lower latency and need to hear a previous track during a punch in try putting the previously recorded audio on another...
Forum: Third Party Interfaces 06-17-2014, 03:53 PM
Replies: 1
Views: 3,605
Re: Focusrite RedNet with Pro Tools 10 non hd

Hi jf.burman,

Yes! The RedNet PCIe card or Dante Virtual Sound Card will communicate with Pro Tools non HD versions that offer 32 inputs.

These could be any 32 inputs on your RedNet Network,...
Forum: Pro Tools HDX & HD Native Systems (Win) 06-17-2014, 03:50 PM
Replies: 12
Views: 5,587
Re: Protools HD8, spdif FW saffire le.

Hi dmjm,

We do definitely support our discontinued products, such as the original Saffires.

On an issue like this we would want to gather a lot more information about your computer.

Please...
Forum: Third Party Interfaces 06-17-2014, 03:34 PM
Replies: 9
Views: 16,340
Re: Focusrite Scarlett 6i6 not working with PT10

Hi serstickman,

Were our techs able to contact you and assist you with this?

If you need help please let me know your case number with us or feel free to call us directly at 310-322-5500...
Forum: General Discussion 05-29-2014, 11:15 AM
Replies: 3
Views: 2,226
Re: Trouble with external sync digi002 to octopre via adat

Hi groundswell studios,

This should be located in Pro Tools > Setup > Hardware. If that menu is not working you may want to go back to Pro Tools 10. If you own 11 you own 10 as well, so that may...
Forum: ProControl, Control|24, Command|8 05-08-2014, 04:18 PM
Replies: 70
Views: 31,589
Re: ProControl with Pro Tools HD 8

Our Octopre is an ADAT Only unit. Thus in this setup it is only connected via ADAT, so any brand ADAT unit would be compatible.

Best regards.
Forum: General Discussion 05-08-2014, 04:13 PM
Replies: 3
Views: 2,573
Re: KRK RP5 G3's into Creative X-Fi Titanium HD

ART and Whirlwind make some great products for Ground Isolation.

See the Whirlwind Lifter, ART CleanBoxII, CleanBoxPro, DTI, etc.
Forum: Pro Tools HDX & HD Native Systems (Mac) 04-29-2014, 10:29 AM
Replies: 8
Views: 6,381
Re: HDX and Rednet

Hi mrtomcat,

Since the audio is still connected to the computer via the HDX card the latency will be the same, approx 3ms, and then a minor addition from the Dante Network, less than 1ms.

Feel...
Showing results 1 to 25 of 159

 
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